by mmixon
40 replies
http://sendy.co/ is a email platform I am considering using. My problem is this: I have a client that has an extensive contact list in his business, but has only a verbal opt-in permission to send emails. He has been emailing them over the years, but nothing regular. He wants to start a monthly newsletter, and he wants to email the list and ask their permission to send them the newsletter. If they don't want to receive the newsletter, they can opt out.

None of the companies like ConstantContact, MailChimp, CampaignMonitor, etc., want to let me email the list because it is not a physical opt-in, and he does not have written permission to email them.

Sendy apparently works from your hosting account.

Anyway, not exactly the best way to solve the problem. Any suggestions?
#email marketing #mmixon #sendy
  • Profile picture of the author briankno
    I'm looking at sendy.co too for a client with around 50,000 emails he wants to send to. Also looking for the best hosting to use with sendy.com. Hope to get feedback on this topic.
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  • Profile picture of the author garmahis
    So why not to send by usual means i.e. Outlook a link to opt-in page of any of the above mentioned providers? This will help you to not get your account suspended and guarantee 100% compliance with their requirements. Without explicit double opt-in I guarantee your email complaints and bounces rates will be unacceptable for any provider.
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    • Profile picture of the author mmixon
      Originally Posted by garmahis View Post

      So why not to send by usual means i.e. Outlook a link to opt-in page of any of the above mentioned providers? This will help you to not get your account suspended and guarantee 100% compliance with their requirements. Without explicit double opt-in I guarantee your email complaints and bounces rates will be unacceptable for any provider.
      Okay, but I'm not sure I understand. Could you spell it out in a little more detail?

      Thanks
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  • Profile picture of the author vimmaniac
    Originally Posted by mmixon View Post

    Sendy - Send Newsletters 100x cheaper via Amazon SES is a email platform I am considering using. My problem is this: I have a client that has an extensive contact list in his business, but has only a verbal opt-in permission to send emails. He has been emailing them over the years, but nothing regular. He wants to start a monthly newsletter, and he wants to email the list and ask their permission to send them the newsletter. If they don't want to receive the newsletter, they can opt out.

    None of the companies like ConstantContact, MailChimp, CampaignMonitor, etc., want to let me email the list because it is not a physical opt-in, and he does not have written permission to email them.

    Sendy apparently works from your hosting account.

    Anyway, not exactly the best way to solve the problem. Any suggestions?
    Sendy requires use of amazon SES, which is also very strict about non-optin lists. It might be more appropriate to setup your own SMTP server rather than being in constant fear of account termination by SES. If you decide to setup your own SMTP, be sure to setup all the usual authentication systems, or you could endup in an open-relay.
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  • Profile picture of the author bgray
    I'm looking at Sendy as well for a regular newsletter with a large membership site.

    Did you end up using Sendy mmixon?

    Anyone else have any first hand experience with Sendy?
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  • Profile picture of the author roblawrence
    Sendy is certainly a lot cheaper than aweber or mailchimp! A huge advantage there. My only concern would be deliverability issues. Can anyone comment here with their experience?
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    • Profile picture of the author NatesMarketing
      I have just started using Sendy and it's been fantastic.

      Cheaper than I was spending on Aweber.

      And have had great delivery results.

      I have Sendy hosted on HostGator - Then of course Amazon SES - which is 10,000 emails a day and like 5 emails every second. If you need more capacity than that - I believe you just submit a request, and it should get approved - or over time, your capacity will automatically increase.

      Sendy also allows you to just copy and paste email addresses into your list. I don't know how Amazon would "verify" that they're not optin email addresses, but maybe it can/does.

      Obviously, I wouldn't recommend doing anything illegal or immoral.

      You'll have to manually include your business address, unsubscribe link, etc to comply with the SPAM laws.

      But, all in all, I give Sendy a thumbs up!
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      • Profile picture of the author Cecil Dee
        Hey @NatesMarketing, Good strategy but how the heck do you install sendy on wordpress. Some say it's as easy as installing a wordpress blog but I beg to differ. I couldn't find one video on the web about this and Sendy charges $79 which sucks but even more importantly, don't wanna start handing out Usernames and passwords unless it's an absolute MUST. Please don't direct me to their Getting Started page, I obviously have been there already, like, Explain it to me like a 2 year old. That would help alot
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      • Profile picture of the author bimblogleader
        Originally Posted by NatesMarketing View Post

        I have just started using Sendy and it's been fantastic.

        Cheaper than I was spending on Aweber.

        And have had great delivery results.

        I have Sendy hosted on HostGator - Then of course Amazon SES - which is 10,000 emails a day and like 5 emails every second. If you need more capacity than that - I believe you just submit a request, and it should get approved - or over time, your capacity will automatically increase.

        Sendy also allows you to just copy and paste email addresses into your list. I don't know how Amazon would "verify" that they're not optin email addresses, but maybe it can/does.

        Obviously, I wouldn't recommend doing anything illegal or immoral.

        You'll have to manually include your business address, unsubscribe link, etc to comply with the SPAM laws.

        But, all in all, I give Sendy a thumbs up!
        NatesMarketing, thank you for sharing your successful Sendy experience with us.

        Do you have any advice on requesting Production Access with Amazon SES?

        There are a couple of websites (at insty.me and List Master Sensei) that provide website tips for the Website URL to submit in the request form.

        The website URL is optional, but apparently highly recommended.

        It is also recommended to provide as much detail in the "Use Case Description" as possible.

        I would really appreciate any suggestions that you may have, thanks.
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  • Profile picture of the author daavid3
    Looks awesome. I will be giving this a try.. Is it better installing on static or dynamic IP?
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  • Profile picture of the author Ravikanth
    I sent an email to sendy asking for some clarification (I don't remember what I asked). I did not get any reply. That is a red flag in my opinion - they are not long term focused. You should contact them before you make a purchase. See if they respond well. It may be that it happened only to me.
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    • Profile picture of the author DoubleOhDave
      Originally Posted by Ravikanth View Post

      I sent an email to sendy asking for some clarification (I don't remember what I asked). I did not get any reply. That is a red flag in my opinion - they are not long term focused. You should contact them before you make a purchase. See if they respond well. It may be that it happened only to me.
      That would be a red flag for me too. The service I use (MailerLite) have responded to 5 enquiries I had within 24hrs - and it was one of the co-founders who responded each time.

      Very impressed both by their service/pricing and support.
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  • Profile picture of the author IBMSolutions
    Sendy is great, I used to use it before I built my own solution.

    In response to some of the questions:
    - It is as easy as it is to install Wordpress BUT nowhere does it say that it is a wordpress plugin or that you install it inside of wordpress. It is its own system. You must have FTP access to your site, database etc.
    - Describe clearly what you intend to do with SES and make sure you say that you're using sendy and that you have an automated way of handling bounces and complaints. That way you're guaranteed to be granted production access.
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    • Profile picture of the author summerdays
      Originally Posted by IBMSolutions View Post

      Sendy is great, I used to use it before I built my own solution.

      In response to some of the questions:
      - It is as easy as it is to install Wordpress BUT nowhere does it say that it is a wordpress plugin or that you install it inside of wordpress. It is its own system. You must have FTP access to your site, database etc.
      - Describe clearly what you intend to do with SES and make sure you say that you're using sendy and that you have an automated way of handling bounces and complaints. That way you're guaranteed to be granted production access.
      Are you selling/sharing your "own solution"? I'm sitting with my hand in my hair and don't know which way to go. My list is not big enough yet to make Aweber worth the while, but not being able to create market segments with Sendy (as I understand it) is also not an option.

      Any help / assistance / recommendation / advise would be appreciated.
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  • Profile picture of the author MackSell
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    • Profile picture of the author lesterhein
      Using Sendy has its pros and cons.

      Pros:
      • Price
      • Ease of Use
      • All basic features are present

      Cons:
      • Arbitrary SES rules and limitations
      • Auto-responders only work with web forms (can't manually add contacts to auto responders)
      • Not as advanced or customizable as other solutions such as Interspire


      On the plus side, if you send good email to your list, your SES limits will grow organically. I sent just over 500k email is April, and my limits are now at 250,000 day at a rate of 50 email/second.


      Overall, I'm glad I made the switch from Mailchimp. Sending 500k emails with Sendy costs me $50, which is a helluva lot cheaper than Mailchimp so I can live with the limitations.

      There's also a forum where you can ask questions and have a look to see how others are using it.

      https://sendy.co/forum/

      Additional Points

      Hosting: If you import large lists, make sure you have a decent hosting environment. I have one instance for small lists [under 10k records] and it's perfect. More than that and you'll probably need a VPS or EC2 instance to be able to upload larger lists.

      Bounce Management: Sendy doesn't have great bounce handling. There's not way to manage bounces across clients or hook in to other SMTP APIs. If you send from multiple locations and need to consolidate your bounces regularly, then this might not be the solution for you
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  • Profile picture of the author IMMer1975
    I use Sendy. I'm very happy with it. Couple of important points:

    1. You do need to request production access from Amazon SES. This was no problem for me and they approved it really quickly.

    2. Initial quote is 10,000 per day but they automatically bumped me to 25,000 per day after seeing no real spam complaints etc.

    3. Just be careful on your hosting. Sendy needs to have 3 cron jobs setup, and the autoresponder cron has to run every minute. Many hosts, like Hostgator, do not allow 1 minute crons on a shared hosting account. If you do it, they'll automatically come in and change it to a 23 hour cron which royally messes up your autoresponder. So make sure your host allows 1 minute crons OR else use a external cron service which is supported by Sendy.

    Since I have a list of over 100k members which I don't really monetize but I do send news to, Sendy/Amazon is a god send since the other mail providers would charge an arm and a leg for that kind of volume.
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  • Profile picture of the author play2win727
    I use sendy and have been very happy with it.

    I use Amazon as the 3rd party sender and my open and click rates have been as good if not better than I had with Aweber.

    Getting approved by Amazon is easy and only takes a day. If your only sending once a week you costs will be minimal. Hope this helps.
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    • Profile picture of the author Henlus
      @Immer1975, please what do you mean by cron?
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  • Profile picture of the author Befoundbe
    Hey, I am fond of Sendy. Is indeed not that advanced as mailchimp or getresponse, but for basic email en enmailresponder this is great.
    I have a sleeping sendy installation (as backup for first installation) if you need a test run send me a pm
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    • Profile picture of the author NeverBounce
      We use sendy for many of our mail campaigns. We can confirm pretty much everything other warriors have mentioned.

      Sendy is exceptionally cost effective, it takes a little bit extra set up time to get going, but we have on average found lower deliverability rates than with services such as getresponse or mailchimp.

      On balance, it is worth it.
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  • Profile picture of the author kashif86
    I have used Mailchimp, Sendy and InfusionSoft as well, I found that Infusion soft have less bounce rate comparatively then other two. I recommend infusionSoft for Email marketing.
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  • Profile picture of the author seobetter
    Hey i just started using this, i found it works pretty well, no issue, fast send and amazon ses is cheap. Im going to use it for all affiliate mrketing. The only downfall is the decent wordpress plugins for subscribers you have to pay for.
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    • Profile picture of the author dcfitz88
      we have set it up using both the API and the WP plugin and found the API to offer more flexibility but we have a dedicated sendy person. The plugin is ok for smaller lists. One thing to note, if you have a list of over say 450k you are at some point going to start taxing your server, you have it on a cheap VPS and it WILL slow down site/server.
      We found it better to just segment large lists into 75k or so and either cron it out or manually wait and send each list.
      LOVE sendy and as long as your list is clean SES is the way to go IMHO.

      Dan-http://3-a-media.com
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  • Profile picture of the author Voxleaf
    Ok, I know this title sounds like total link bait, but bare with me. I don’t believe there’s any better way to present my feelings and experiences with this system. Of course you should know, like Stjáni Gunnars pointed out to me, that this is written from a developer’s perspective. When you’re a business, this might be a different story.
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  • Profile picture of the author Reggcharles
    wow sendy was a bad experience for me....complicated to install, and I was at the mercy of amazon ses which BANNNNEDD!!!!!!!!!!!!!!!!!!! my account or suspending it....a must avoid
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    • Profile picture of the author bobby_shahzad
      Have you tried some other SMTP services? Some services are flexible with acceptable complaint rates, but since you got banned, I can assume you must have done something real bad like sending mails to too many bad addresses or trying to send more than once a day to same list. You have to play with the rules, otherwise there are som good ESPs that will never ban you.

      Originally Posted by Reggcharles View Post

      wow sendy was a bad experience for me....complicated to install, and I was at the mercy of amazon ses which BANNNNEDD!!!!!!!!!!!!!!!!!!! my account or suspending it....a must avoid
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  • Profile picture of the author Getmoolaboi
    so my question for anyone out there willing to help is....
    Do i need a dedicated server to run this or can i just put it on my godaddy or hostgator hosting account.
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    • Profile picture of the author TimPiazza
      I just installed Sendy as a cheaper option for clients where I design their mailings and they provide the copy to me.

      You can run it on HostGator or almost any shared hosting environment, but if your list is large, that could be a problem. I have all of my sites on a cloud VPS.

      Does anyone know if there is a good reason to put Sendy on its own IP address?
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    • Profile picture of the author maxm
      Originally Posted by Getmoolaboi View Post

      so my question for anyone out there willing to help is....
      Do i need a dedicated server to run this or can i just put it on my godaddy or hostgator hosting account.
      Check out this article: Sending 1 Million Marketing Emails per Day at $100 with Amazon SES

      Apparantly Digital Oceans $5/month is good for Sendy.
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  • Profile picture of the author fulfilledlife
    One thing that sendy really lacks and which makes it unusable is the lack of list segmentation. Sendy has none of it.

    Which is ironically enough is a must to have for any type of email marketing!

    Otherwise would be great solution.

    Also, Sendy does work with SMTP's as well and not only with Amazon Ses. Click edit Brand and look for SMTP settings"
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  • Profile picture of the author JimRiley
    I have used Sendy personally. Though its a nice software, however you have to take care that your hosting is powerful and capable enough to handle the load. In my case, it was very hard for me to manage that.

    I found MailGet few days back which I am using now. MailGet is pretty awesome as it is a hosted solution which connects to Amazon SES for email sending. Since its hosted, I do not have to worry about hosting anything myself or worrying about my server getting crashed in the middle of sending emails which happened to me sometime while using Sendy.

    You can check it out here
    MailGet : Email Marketing Via Amazon SES To Create, Send, Track Email Campaign
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  • Profile picture of the author DIABL0
    My friend uses it. He says Amazon SES deliverability sucks and doesn't use it. He's currentlytesting mandrill with it. I know he has used and liked sendgrid.

    He said that if all your doing is pumping offers out that you probably want to rotate through smtps. Use one for X months, leave before account gets killed. Use the next, etc...
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    • Profile picture of the author neeraga
      Using one SMTP for 1 month and another for another month .. bad strategy in my opinion ...

      Better alternative is to dynamically rotate the SMTP in one single campaign itself.

      signup for
      1. SES
      2. MailGun
      3. SendGrid
      4. Mandrill

      Send 25% through one smtp, another 25% through another SMTP and so on ... all happening dynamically in real time for better sending rates ...

      PS: not to be used for spamming ...



      Originally Posted by DIABL0 View Post

      My friend uses it. He says Amazon SES deliverability sucks and doesn't use it. He's currentlytesting mandrill with it. I know he has used and liked sendgrid.

      He said that if all your doing is pumping offers out that you probably want to rotate through smtps. Use one for X months, leave before account gets killed. Use the next, etc...
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  • neeraga is partially right about using multiple email providers or SMTP in general.
    But hey the amount time lost for dealing with all these accounts to send a single newsletter is hell of a job. In fact the email provider have to give you an option that eliminates this issue if you have large lists of subsribers. Also rotating IP's is not the only factor to get deliverability. You can use less IPs but send slower thus getting the same results. And so,from the above mentioned it turns out that amazon ses in general is not that good that it looks like (sendy uses it) as it is really suspicious to have the time and IPs count to demonstrate consistensy and not bring your campaign in the spam folder among so many spammers in their network.
    You can use sendy with other SMTP providers.
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  • Profile picture of the author siyaab
    Well, I have been using Sendy for long time and recently, used it to send huge marketing campaign.

    Best Features about Sendy:

    Easy to configure on LAMP or Shared server.
    Overall User Experience is clean and elegant.
    Gives detail report on campaign and users.
    Sendy Api is easy to integrate.
    Drip Email Campaigns can be configured easily.
    Sendy can be configured with most of the SMTP Email Services.
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  • Profile picture of the author asmaralee
    Well i have tried Sendy. Honestly i did not like the delivery rates it achieved with my targetted list of subscribers. I am not sure what other tools are there in the market and would genuinely love a suggestion.
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  • Profile picture of the author joaquin112
    Sendy is incredible IMHO. The API is amazing and it saves me a lot of time.
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  • Profile picture of the author blackcod
    I like the fact that Sendy is extremely smooth and uncomplicated. Definitely worth a try!
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  • Profile picture of the author Brian Atlantic
    Originally Posted by mmixon View Post

    http://sendy.co/ is a email platform I am considering using. My problem is this: I have a client that has an extensive contact list in his business, but has only a verbal opt-in permission to send emails. He has been emailing them over the years, but nothing regular. He wants to start a monthly newsletter, and he wants to email the list and ask their permission to send them the newsletter. If they don't want to receive the newsletter, they can opt out.

    None of the companies like ConstantContact, MailChimp, CampaignMonitor, etc., want to let me email the list because it is not a physical opt-in, and he does not have written permission to email them.

    Sendy apparently works from your hosting account.

    Anyway, not exactly the best way to solve the problem. Any suggestions?
    How old is the list and what is the size?
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  • Profile picture of the author rritz
    I used sendy for a short while.

    My experience:
    - It was relatively easy to set up, but I had a walk through from a friend
    - You have to warm up
    - The opens and Click throughs were the same I get from aweber
    - inboxing gmail is tricky
    - Sendy stopped working suddenly after ten days or so. I contacted Ben, the creator / support guy. He told me to update sendy. I did. Sendy still did not work.
    I contacted Ben several times, and waited about two weeks for him to answer.
    When he finally answered he offered no help, and after two more mails from me he simply refunded me. Sendy was history for me then.

    My recommendation: Use Mailwizz
    Mailwizz is a bit more tricky to set up, but is has immense advantages.
    1. First rate support and user forum
    Really, I have never seen anything like the support on mailwizz. Fast answers, all problems solved within hours.
    2. You have a choice of sending servers including amazon ses, mailgun, elastic email, smtp and lots more that I can't remember
    You can use one or all of them at once
    3. Mailwizz is cheaper
    4. You can have many different users with their own log in and admin area
    5. Importing lists is easy as 123
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