When to listen to a customer? When not to?
Customers are always requesting new features or giving ideas. Or they always complain bla bla bla. How do you know when to listen and when to put something off?
#customer
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4 {{ upvoteCount | shortNum }} USPS Shipping Issues - How to deal with customer???
Hi everybody, I'm doing a tiny launch using a minimum viable product to gauge demand for a physical product. I literally have 6 units. I sold one via a giveaway/email ... [read more]
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9 {{ upvoteCount | shortNum }} Is Your Customer Service the Best it Can Be?
As an online retailer I have to provide excellent customer service. I therefore don't know what marketers think about this. But it would seem that there are basic things to ... [read more]
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6 {{ upvoteCount | shortNum }} How can i research my target prospects without customer base
Heyo, hope you are doing well. I have wanted for some period of time to create a community of people who want to develop themselves and enjoy live. I have ... [read more]
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53 {{ upvoteCount | shortNum }} A Cool Technique That Increased The Average Sale Per Customer For One Of My Clients
OK, this next technique worked so well that it practically blew my mind when the numbers came in. For those who are interested in conversion rate optimizing, I'm sure you'll ... [read more]
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1 {{ upvoteCount | shortNum }} Building your customer incentive program for your business
For starters, they already know your product and have an idea of your offer. And these customers want to feel valued and taken care of. You don't want them giving ... [read more]
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201 {{ upvoteCount | shortNum }} Do you understand SEO? GET YOUR 1st SEO customer in 15 days...
. inOk, so it's time to help people out there. Recently my Tax Accountant had bad news for me. I reached the $200.000 + mark this financial year. (that's bad news ... [read more]
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5 {{ upvoteCount | shortNum }} Returning & Organic Customer Forecasting
New to the forum and hoping the Warrior Forum members can help me out where Google is failing! I'm in the final stages of planning for a new Ecommerce site ... [read more]
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2 {{ upvoteCount | shortNum }} Burger King Belgium prints customer orders on...facemasks
Okay this is funny. Business Insider reports that Burger King Belgium is giving 250 customers facemasks with their orders custom-printed on the masks. Image source: Business Insider Customers can post ... [read more]
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2 {{ upvoteCount | shortNum }} How changes in logistics and the supply chain will affect customer experience
A new article on Marketing Land looks into how global disruptions in the supply chain have implications for brands and marketers, and how logistics affect customer experience. Erik Mumford is ... [read more]
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5 {{ upvoteCount | shortNum }} Customer reviews - how to manage?
Reviews from genuine customers matter big time. That much is clear. But how does one manage online reviews? 1. What are best practices to request reviews from customers? 2. I ... [read more]
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50 {{ upvoteCount | shortNum }} 4 Thing you MUST NEVER say to a Customer
I'm going to give you just a few tried and tested pieces of advice. Having run our businesses for 25 years we learned early that there are 3 things you ... [read more]
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19 {{ upvoteCount | shortNum }} The Fifth Thing You Must Never Say To A Prospect Or Customer
I just got done reading an excellent post on the 4 things you must never say to a customer. And now here is my addition to that. Never criticize a ... [read more]
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24 {{ upvoteCount | shortNum }} Product vs customer needs
So how do you go about creating a balance to build measure ,learn and promote. Funny enough you cannot get customer approval of a product without a prototype .On the ... [read more]
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21 {{ upvoteCount | shortNum }} Help me with the ideal customer!
Hello Warriors I am in the point of searching for my ideal customer, what i am seeling is Affiliate marketing course that teaches people how to succeed in this business ... [read more]
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35 {{ upvoteCount | shortNum }} Confused about Paypal "receipt" vs "invoice"
Hello, fellow Warriors! I'm interested in opening a merchant bank account, so I can accept credit card payments, without Paypal. Part of the process is the KYC (Know Your Customer). ... [read more]
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8 {{ upvoteCount | shortNum }} Google Adwords Customer Service Specialists
Can the Google Adwords Customer Service Specialists be trusted? Recently I received a phone call from one of them and they said they wanted to help me get more clicks ... [read more]
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20 {{ upvoteCount | shortNum }} You work for the customer
It's my view that most resistance and fear of sales comes from the belief that selling is a win/lose game, or that your job is to convince and sell to ... [read more]
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29 {{ upvoteCount | shortNum }} What is the best day for a sales letter to get to a customer?
I've heard people say Monday if it's a business but what about just a customer who you're trying to get to buy the product you're selling them?
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1 {{ upvoteCount | shortNum }} Making sense of customer data
A new article on Marketing Land asks whether data lakes and CDPs can make better use of data sources. Not many businesses out there these days aren't connected to the ... [read more]
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18 {{ upvoteCount | shortNum }} I'm dropshipping from amazon to ebay. Can I call amazon customer service or is it too risky?
Amazon didn't refund me some returns and I would like to contact them but is it a good idea?
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3 {{ upvoteCount | shortNum }} Dealing with customer inquiries, etc. on social media DMs and comments
Social media channels are arguably the main frontline in customer engagement and touchpoint. I have two approaches in dealing with inquiries. Canned responses This usually works when you have been ... [read more]
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5 {{ upvoteCount | shortNum }} How can I increase a customer experience?
Hi guys, I am selling sculptures online, and I am wondering if I can increase customer experience. What if I send a video that records my overall working process to ... [read more]
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19 {{ upvoteCount | shortNum }} Crush it with customer reviews
I recently came across a site / offer page for a $x,000 priced product with literally over 300 hundred VIDEO reviews (before I stopped counting). I immediately put myself in ... [read more]