How can a business get more customer reviews and testimonials?
Customer reviews and testimonials, whether good or bad, help businesses work out the bad, and try to retain the good. Chime in.
#customer
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8 {{ upvoteCount | shortNum }} Three ways to deliver more relevant customer experiences
A new article on Martech.org explains how marketers can build a better customer experience strategy using a CDP. Ross Moses, Senior Director of Analytics and Insights at the United States ... [read more]
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17 {{ upvoteCount | shortNum }} Strategies for improving customer retention
There are some strategies I'd recommend:Talk to them on a regular basis; see if they have problems/suggestions/feedbacks Give loyalty points/awards Consistent and open communication Personalised content Feel free to add ... [read more]
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1 {{ upvoteCount | shortNum }} Qualtrics partners with Wyng to bring zero-party data to customer microexperiences
A new article on Martech.org reports that a connector will allow Wyng's zero-party data to be ingested directly into Qualtrics' XM platform to support highly personalized experiences. Experience management (XM) ... [read more]
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8 {{ upvoteCount | shortNum }} Why empathy is the key to successful customer engagement
A new article on Martech.org reports on how brands can win over customers with empathy. "When it comes to empathy and marketing, I'm not talking about campaigns that pull on ... [read more]
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201 {{ upvoteCount | shortNum }} Do you understand SEO? GET YOUR 1st SEO customer in 15 days...
. inOk, so it's time to help people out there. Recently my Tax Accountant had bad news for me. I reached the $200.000 + mark this financial year. (that's bad news ... [read more]
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4 {{ upvoteCount | shortNum }} Five ways that you can improve organic SEO with customer reviews
A new article on Martech.org explains that you can learn how online referrals boost your site ranking. Consumer behavior has evolved in a way that customers worldwide are relying on ... [read more]
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53 {{ upvoteCount | shortNum }} A Cool Technique That Increased The Average Sale Per Customer For One Of My Clients
OK, this next technique worked so well that it practically blew my mind when the numbers came in. For those who are interested in conversion rate optimizing, I'm sure you'll ... [read more]
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2 {{ upvoteCount | shortNum }} Five ways marketers can improve customer experiences with personalization
A new article on Martech.org reports that personalized CX can help marketers unify customer journeys. One of the most frustrating things for customers is a fragmented brand interaction. And with ... [read more]
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4 {{ upvoteCount | shortNum }} Quick & Easy Customer Lifetime Value Formula
Hello Marketers! I've been tirelessly searching for a proven CLV calculator. All the formulas I come across give me different values or aren't clear enough in their directions to produce ... [read more]
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1 {{ upvoteCount | shortNum }} Merkle introduces new customer experience products for contactless shoppers
A new article on Martech.org reports on new products that aim to increase the flow of information and service to shoppers without having to download an app. Customer experience management ... [read more]
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1 {{ upvoteCount | shortNum }} Writing customer stories to improve team collaboration
Martech.org offers a practical technique for building collaborative team processes on a foundation of customer-centricity. The author says that for a long time, we've taken a very task-centric approach to ... [read more]
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2 {{ upvoteCount | shortNum }} Transforming your organization to activate customer data
In a new article on Martech.org, Snowflake's Ganesh Subramanian maps out your organization's marketing analytics maturity curve. "Often organizations are using a one-size-fits-all approach of sending out the same message ... [read more]
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5 {{ upvoteCount | shortNum }} Getting customer feedback
Hi all, I'm working on an app to improve getting customer feedback and insights. If you run an e-commerce store or a website where users are important, how have you ... [read more]
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2 {{ upvoteCount | shortNum }} Infographic: Email Marketing Funnel: How To Attract, Nurture, Convert & Retain Customer
A new infographic on Social Media Today says that if your're looking for ways to improve your email marketing process and you want to learn how to use email to ... [read more]
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9 {{ upvoteCount | shortNum }} Is Your Customer Service the Best it Can Be?
As an online retailer I have to provide excellent customer service. I therefore don't know what marketers think about this. But it would seem that there are basic things to ... [read more]
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1 {{ upvoteCount | shortNum }} What are the benefits of customer data platforms?
A new article on Martech.org reports on the top benefits and capabilities professional services network PwC sees in CDPs. One of the biggest challenges brands face is disorganized customer data. ... [read more]
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4 {{ upvoteCount | shortNum }} Building your customer incentive program for your business
For starters, they already know your product and have an idea of your offer. And these customers want to feel valued and taken care of. You don't want them giving ... [read more]
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24 {{ upvoteCount | shortNum }} Product vs customer needs
So how do you go about creating a balance to build measure ,learn and promote. Funny enough you cannot get customer approval of a product without a prototype .On the ... [read more]
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1 {{ upvoteCount | shortNum }} Pandemic challenges intensify need for customer data platforms
A new article on Martech.org says that as B2B and B2C buyers do more online, the CDP's ability to unify profiles is more useful than ever before. The author says ... [read more]
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50 {{ upvoteCount | shortNum }} 4 Thing you MUST NEVER say to a Customer
I'm going to give you just a few tried and tested pieces of advice. Having run our businesses for 25 years we learned early that there are 3 things you ... [read more]
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19 {{ upvoteCount | shortNum }} The Fifth Thing You Must Never Say To A Prospect Or Customer
I just got done reading an excellent post on the 4 things you must never say to a customer. And now here is my addition to that. Never criticize a ... [read more]
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2 {{ upvoteCount | shortNum }} How you should handle your email replies, and why it matters a lot for great customer experiences
A new article on Marketing Land says that if your "reply-to" handling is automated, you could be missing out on an opportunity. The author here asks if you've looked at ... [read more]
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35 {{ upvoteCount | shortNum }} Confused about Paypal "receipt" vs "invoice"
Hello, fellow Warriors! I'm interested in opening a merchant bank account, so I can accept credit card payments, without Paypal. Part of the process is the KYC (Know Your Customer). ... [read more]
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21 {{ upvoteCount | shortNum }} Help me with the ideal customer!
Hello Warriors I am in the point of searching for my ideal customer, what i am seeling is Affiliate marketing course that teaches people how to succeed in this business ... [read more]