by Jon64
147 replies
I am thinking of using Hostgator for my new websites. Are they good?
#good #hostgator
  • Profile picture of the author AGSniper
    I like to use Justhost.com

    They're like 4 dollars a month right now AND if you look around you can get even more discount ;]. If you try 2 close out of their page they give you a 20% discount. You make all the money for a year worth of hosting with a single sale.

    They also offer unlimited hosting 4 all your domains. check them out :]
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  • Profile picture of the author MuayThaiGuy
    I have hosting with godaddy, media temple (which sucks) and hostgator ..

    hostgator is by far the best.. the customer support is awesome!
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    • Profile picture of the author busyman
      Banned
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      • Profile picture of the author Tom Harvey
        I totally agree. I use GoDaddy for my domains and just transitioned over to Hostgator for my hosting.. Couldn't or didn't want to continue having all the eggs in the GoDaddy basket.. Just me, but so far Hostgator is excellent.
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    • Profile picture of the author BrandedBlogs
      I have to agree... the support at Hostgator is awesome. They always help me with my issues.
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  • Profile picture of the author Fernando Veloso
    Using them for some years and so far so good.
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  • Profile picture of the author bookerx3
    I have hosted with GoDaddy and Hostgator and Hostgator has by far been a better experience. Not sure if it is the best but I have not had any issues with them.
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  • Profile picture of the author themarketingdirt
    Hostgator, though its not the cheapest, has fast and good customer support.

    Any know of a better hosting, please pm me.
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  • Profile picture of the author misry
    Yes it is avery good hosting company ,

    Note : I hosted my sites and domains on lunarepages for 4$/m and for renewal

    they ask for 8$/m and 18$ For each domain ... Don't use this company .
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  • Profile picture of the author kcr101
    Yes Hostgator is a great hosting company... I know a lot of AM using their services. Although you should also look into Justhost.com, which is another company I also use and so far it looks very promising!
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  • Profile picture of the author Cristian Lungu
    Yep, serves me well! HostGator that is...
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  • Profile picture of the author cadoutsource
    So far so good with hostgator, They have the greatest customer service ever.I usually buy my domain names from namecheap.com because they offer free whois. Then I switch my domain name host to hostgator because you can have unlimited domain name hosting. Hope this helps.
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  • Profile picture of the author NeutroHost [Jon]
    I'd recommend HostGator too!

    Whilst they're definitely not the cheapest in the industry, it's the security and support that we're paying for. Unlike other hosts who advertise 24/7 support, HostGator is one of the few that actually has 24/7 support... they have technicians, sales and support staff working every hour of the day.
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  • Profile picture of the author Marcelo Lopes
    I have been with Hostgator for over a year now and they rock.
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  • Profile picture of the author TommyG
    I've been using Hostgator for a couple of years now and they are great. I've never had a problem with downtime and the few problems I've had, their support staff helped me through it immediately. Excellent support!
    I'm very happy with their service.
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  • Profile picture of the author pavionjsl
    Hostgator is excellent.......
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  • Profile picture of the author Franck Silvestre
    I used them as well and I didn't have any problem... except when my credit card expired! They took the page down right away!

    Anyway, they are good, but make sure to manage your domain and update your credit card info in advance.

    Franck
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  • Profile picture of the author Malachi Kelly
    I use host gator for a number of my domains on shared hosts and they seem to be fine for me. I also find the customer live chat very helpful also.

    P.S If your gunna use hostgator here's some coupon codes so you can get the first month for 1 cent

    1. "iceishot" - $9.94 OFF
    2. "jury" - $9.94 OFF
    3. "webhostingunleashed" - $9.94 OFF
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  • Profile picture of the author timmywf
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  • Profile picture of the author chanchalseo
    When you decide to get your own website up and running, you'll want to find a good web host. I heard that Hostgator is excellent but their support service isn't very good. Another great host is supposedly Blue host. It is also very cheap and popular.




    Thanks.
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  • Profile picture of the author Josh-A
    Originally Posted by Jon64 View Post

    I am thinking of using Hostgator for my new websites. Are they good?
    Stay away from the UNLIMITED Disk Space and Bandwidth packages. The term unlimited is only a marketing strategy, go through the TOS of companies offering unlimited space or bandwidth and you will find some restrictions after all nothing in the world is unlimited.
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  • Profile picture of the author interplay
    I've been using Hostgator for about the last year and they have been excellent. Their customer service has been very responsive.

    - Tim
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  • Profile picture of the author fypnlp
    Hostgator are great, I can recommend them highly. Depending on your budget, and what you wish to do, the reseller account allows you to have a limitless number of websites or your Internet marketing needs. Just want to add, I am not an affiliate, just a happy customer. Ultimately, you have to decide what suits you and your needs.
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  • Profile picture of the author dubo
    mmmm, i used justhost and it's wonderful for just $3,95 and they have Money-Back Guarantee at any time. also with their server backup 24/7, with unlimited bandwith and diskspace and also their support helpdesk that very helpful.

    That's just my opinion and I am not their staff. I'm just their satisfied costumer, so if there are different opinion than me, it's okay.
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    • Profile picture of the author Danton Morgan
      I've seen two recommendations in this thread for JustHost. I need to point out my own experience with them. I got an "unlimited" account with them for around $60/year and moved all my domains to the account. Then I started to notice that Wordpress admin pages would intermittently not respond as I was editing posts and updating config settings. It got to the point that I just couldn't update my sites at all for several days. On top of that, I have an external monitoring service checking one of the domains that I moved to JustHost. Here's the report from that service:

      Below is your monthly uptime report for October 2009

      Outages: 22

      Downtime: 29 hrs, 30 mins

      Uptime: 96.55%

      I contacted JustHost support about this and asked them to check the server that my account is hosted on. They told me that they "...do not support external monitoring services..." and that if I wasn't happy with their shared hosting service that I should upgrade to dedicated. They closed the ticket with no further response.

      I noticed that in the JustHost Cpanel, they've disabled the "Server Status" link. This is the link to a page that will tell you whether any of the services you rely on are having problems (HTTP, FTP, email, etc.), how much disk space is being used on the host machine (ie, is the machine running out of disk space?) and what the server load on the host machine is. At HostGator, this option has always been available and still is today.

      After this experiment in ultra-cheap hosting, I'm going back to HostGator. I may be paying a little more, but I can count on 99.99% uptime and that helps me sleep a little better at night.

      - Danton
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  • Profile picture of the author sanjid112
    I used FatCow and I loved it.
    for just $3,67, full speed uptime, unlimited bandwith and diskspace, and their support system that very handy and helpful make me love this hosting site very much.

    I don't know about hostgator, but since I found they have good reputation too, I think they are pretty cool to used. I do recommend it to you.
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  • Profile picture of the author kenbuch
    I think they are good and reliable.
    I also love their customer care
    unit
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  • Profile picture of the author John A Goodwin
    I have been using HostGator for a while and I'm happy with their service.
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  • Profile picture of the author Splinterbiz
    I use their Baby Croc solution, and so far I am satisfied with it, having one WP blog on there and planning on installing one or two more, eventually (without a crazy number of plug-ins, that is..). I have used many different web host companies and packages before, from free to cheap. So far I have nothing but good to say about HostGator.
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  • Profile picture of the author glide21
    I am happy with them, Have 5 sites hosted for $9 per month and can add more.
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  • Profile picture of the author simonheng82
    i have the same opinions with some of the warriors, the customer support is great but it is quite expensive compare to some other hosting company.

    I tried also exabytes (Malaysia) and also webhostingpad, not bad but i feel that the loading is slower than hostgator. So far, i have a good experience with hostgator, i would also recommend it to other.
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  • Profile picture of the author alliance
    I'm pleased with their customer service and affordable prices.
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  • Profile picture of the author lanta99
    Yep, I've had a good history using them, and their customer support is stellar
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    • Profile picture of the author sonas
      I've also had very good experiences with them so far and their support is excellent.
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  • Profile picture of the author MoneyPlus
    I've been with Hostgator for a couple months now.
    So far, I'm not that impressed.

    I bought my domain name with them (big mistake) and they messed
    something up. It took me 6 days to finally get my site uploaded.

    The second and third site I've hosted with them also came with problems.
    Eventually, the problems got worked out but so far, the experience has
    been very frustrating.
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    • Profile picture of the author HCLee
      I've been using Hostgator for about 6 months and I am impressed by their top notch customer service. I love the online chat option whenever I have something to ask and I get instant connection and my answers.
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  • Profile picture of the author OhTanner
    i like hostmonster better.
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  • Profile picture of the author Lady_T
    I stick with Hostgator b/c of their customer service.

    I didn't know much about setting up a website and
    they talked me right through it. They answered all
    my questions plus you can get help 24/7.
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  • Profile picture of the author Elliott Bean
    I have found hostgator to be reliable as well. They will always answer any questions promptly. It only took them a few hours to set up ssh so I can log onto the server with putty.
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  • Profile picture of the author goliathseo
    I myself can't stand HostGator... Just the thought of going back to them makes me sick to my stomach. I had nothing but BS and trouble from their services, tech team and everything in between. I had transferred from 1and1 because I heard HG was the best. I did so and got nothing but headaches. I first got their baby account for a month or two which I was cool with except they messed up my xfer from 1and1, had to redo that again then when it came to setting up their reseller account that was a pain also. From cpanel malfunctions to disk space becoming full bc the email client wasnt deleting messages as they were pulled off. Finally I could not stand it any more and canceled after signing up with bluehost. So far no problems not to mention that adding domains onto the account is a breeze!! So in short, IMHO Don't Go with HG.
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    • Profile picture of the author kindsvater
      Hostgator is awesome. Whether it's shared hosting, a dedicated server, or seohosting.com (I use them all), excellent and quick service and support.

      I have a script product that is installed and thus get to see many web hosts. There so many terrible hosting companies out there it is incredible.

      As with any large company with hundreds of thousands of customers, things are bound to happen and not everyone will be happy. A couple posts here about that. But as with the vast, vast majority of reviews here and elsewhere, Hostgator is highly recommended. It is the only web host I currently recommend.
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  • Profile picture of the author Alex Bloom
    I've used hostgator for several domains and have been very happy with their support. They are always there, by chat, e-mail and phone, they do more than just regular support, they also make up for my lack of knowledge in some areas and perform tasks which normally I should perform.
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  • Profile picture of the author Linda Van Fleet
    I use hostgater for a few sites. They don't limit your bandwidth ... but, they throttle your cpu. Right now I have this notice: "During the past 24 hours your account has been throttled for a total of 42.713 seconds." I'm not exactly sure how this affects my visitors but it sure doesn't sound good!

    Linda
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  • Profile picture of the author beastmoon
    have been with hostgator for almost two years and great support they have
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  • Profile picture of the author SEAHAT
    I have used both Go Daddy and Hostgator -Hostgator is better and easier than Go Daddy to be sure. BUT I no longer use Hostgator myself - I have moved over to Kiosk (which is soon to be GVO/GDI. I LOVE Kiosk - I knew I would be making my life online so I went with the uber package but it has been well worth it - unlimited everything, awesome support, tonz of extras I have not even figured out how to use yet!
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  • Profile picture of the author Fox30
    I use AptHost. One of the best services I've ever used. $47.40 for a year of hosting including a free domain.

    PM me if you want to help me out and I'll send you my affiliate link.
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  • Profile picture of the author hawksurfer
    Yes they are good. I use them for my site. No downtime and their customer service is quick and usually very good.
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    • Profile picture of the author Johneng
      yes Hostgator is good

      i am satisfied with it
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    • Profile picture of the author holla22
      I Love HostGator

      I use to be with Godaddy, but they are scammers!!! Moved to hostgator and wow the support and the control over everything is so much better.

      I fully recommend the business package that they offer.
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      • Profile picture of the author weegie
        In most cases you only really find out how good or bad a company is when you have a problem.



        W
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    • Profile picture of the author adhall33
      I have used hostgator for about 2 years with no problems.
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  • Profile picture of the author Product Developer
    Hostgator are very good and cheap... been using them for years, good support too.
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    • Profile picture of the author All Night Cafe
      I've been using them for 3 years. Great customer
      service. When I've needed help, I just open up
      live chat.

      They fix the problem, they stay on chat until I
      satified.

      Price is reasonable.
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    • Profile picture of the author Strategy
      Yes, I think the best part of hostgator is being able to host unlimited domains for only ten bucks per month.
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    • Profile picture of the author global_warrior
      Host gator doesn't suits me.it troubles me a lot.i like just host.it provides excellent support with 24 hours live chat.
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    • Profile picture of the author roman827
      I have had great success with them, I have the baby plan. It allows me to host all my domains at the same place which make it handy when checking out stats on the control panel. The control panel is impressive and you add domains easily as well as perhaps set up a word press blog in minutes. I have had to call customer support once and they were amazing and answered my questions immediately and I got my issue resolved. So far, knock on wood, their servers have not crashed and I have not lost access. Anyway, I get my domains from Godaddy, but I host with hostgator. No issues. If you do get an account there go with the baby plan, especially if you want to host multiple domains.

      Good Luck Today
      Tomorrow we begin the task of conquering our fears
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  • Profile picture of the author woolabee
    I think what makes HostGator worth it,
    is simply that there support is fast and
    responsive to your questions and problems.

    And that can make all the difference in the
    world with hosting.
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  • Profile picture of the author Amelia O
    I've been using Hostgator for quite some time. Very happy with them.

    Support team's top notch!
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  • Profile picture of the author l23bc
    prefer bluhost more but there no differences
    just dont like the hostgator monthly plan thats all prefer to pay for whole year and save money
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  • Profile picture of the author NollTech
    I use HostGator and had a problem with pages not loading on my website. I made a service ticket and within a few minutes I was contacted by customer support and they had fixed the problem.
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  • Profile picture of the author revenue27
    Their support team are great and fast. They are one of the best hosting Company in the world
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  • Profile picture of the author jrmnlitt
    Hostgator get my vote because thier customer services is excellent, and can be reached 24/7.
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  • Profile picture of the author Gama Seva
    I don't want hostgator to host my sites anymore! Why? All my sites are hosted with them, enough is enough I need a different hosting company this time with different IPs for SEO purposes.

    They're very good actually.
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  • Profile picture of the author Alexissalaam
    I've been using hostgator for a year
    I love it it's been a few guys trying
    to get me to switch but why, if it's
    not broken why fix it, I'm not a big
    believer in change.

    You know when things are going good
    why rock the boat, HG is it.

    Listen as marketers it's our business to
    implement new things and systems so
    at some point I'm sure most of us are
    going to try some sort of other hosting
    especially for multiple sites and blogs
    [hopefully to have hundreds one day]
    but you cant go wrong with HostGator.

    Alexis
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  • Profile picture of the author ha_squared
    Hostgator is incredible. They're online tech support chat is incredible. Godaddy is garbage and completely over hyped.
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  • Profile picture of the author homeworkin
    I love Hostgator. Been using them about 6 months now and have been very happy with their CS and features.

    HATED 1and1.com (threw my site offline for 2 weeks due to a simple domain registrar transfer of a site that was already hosted on their server, awful customer service, refused to do anything to help me, said it was not their fault and that this is typical - come on, I did my first domain transfer back in 1997 or something, I have NEVER had two weeks of downtime - then had the gall to refuse to transfer the domain back to GoDaddy for several more weeks - despite me quoting ICANN rules to them ad nauseum).

    Also had BAD customer service from ThirdSphere. They have some great features, but are overpriced. When one of my main money sites (at that time) went down because of a virus on THEIR server, the customer support wench told me in an email "Unless YOU know exactly which file on your site is corrupted, you'll have to wait until we fix everyone else's site and come back to yours." How was I supposed to know which file was corrupted? I could not access the server at all. And, if there were many sites affected by a virus, it was not my responsibility but that of their security. I was also somewhat miffed that they did not inform me when my site went down, since they were aware of the problem long before I was.
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  • Profile picture of the author Greg guitar
    I love their customer support. They are incredibly responsive 24/7. I will have to spend a lot more than I have for them to break even, as their people have spent hours walking me through tech issues mostly because I'm a greenhorn. They never have a problem spending whatever time is needed to help me.
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  • Profile picture of the author pinoytutorial
    So the majority of warrior members think that Hostgator is good. I first applied to Godaddy's economic hosting and as my site grew went to upgrade to their deluxe package. I experienced several "server is not responding" or similar errors for several days.
    I'm already contemplating on switching to Hostgator but lo and behold, Godaddy suddenly changed my server IP for improvements. Well, so far so good. But need to monitor if it will be consistent in the following weeks.
    Hostgator will definitely next in line should this Godaddy "improvements" fails.
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    • Profile picture of the author strobe
      Have been using hostgator for some time - they do the job.

      However, a few things to look out for.

      1. If you signed up with them over a year ago, some of the packages have now become cheaper. This may entitle you to a free upgrade to the next package up or cheaper prices in the future. However, its up to you to sort it out by contacting support.

      2. I'm not sure about you guys but logging in to your control panel is no longer by a secure server. domainname/cpanel. So it may be a case of purchasing a ssl certificate. If you are position it in the root so all have ssl access.
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  • Profile picture of the author E-supreme
    Hostgator are excellent, and exceptionally good for wordpress. Havn't tried many others but have an unlimited account with them so can't but recommend them!
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  • Profile picture of the author Apolo
    EDIT I don't like GODADDY

    HOSTGATOR has great customer service, when you can't figure out why your website wont load, they can help, specially if you are newbie. you can get something cheaper, and you might get a cheaper customer service level. Pay some get some
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  • Profile picture of the author cheat625
    I have used godaddy, yahoo and hostgator. I am extremely happy with hostgator. I have multiple domains on one hosting plan and no problems.
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    • Profile picture of the author Moe777
      I use webhostingpad but there are a ton of sites that review and compare hosting sites.
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  • Profile picture of the author teramera
    I have used hostgator earlier and now am with compitenthosting and what may come as a surprise compitenthosting is miles ahead both in terms of price, as well as after sales support. Whats more they even go out of the way and do small webmaster related stuff for me whenever i need it without any charge. If you would like to order with compitenthosting i can give send you my affiliate link if you PM me.

    Regards
    Tera
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  • Profile picture of the author SJG
    I have been using Hostgator for about a year now. I started with the "baby gator" pkg. for about $7.95 per month but had to go to a reseller acct. ($24.95)so I could host multiple domains / sites. Have had very good customer service as well as good tutorials showing you how to use. I haven't tried any other host companies so I can't compare to other hosts but I do have 2 other sites with Site Build It which is $299 per year but you get a whole lot more than just simple hosting.
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  • Profile picture of the author amits43
    Hostgator is the best , i am using it for 2 years now .They have great customer support service and the server never went to down .I am much satisfied customer .
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  • Profile picture of the author fitzwar
    I use Hostgator and their support is the best support i've had from any company, they reply to support tickets within an hour, sometimes within 10mins i've experienced and they will always try their best to help.
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  • Profile picture of the author jrmnlitt
    I have tried different host and hostgator had the best customer service to me. They took the time to go in detail through every step until I understood how to do the task.
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  • Profile picture of the author eBizSuccessCoach
    I have not personally used HostGator but have friends who have and they love those guys. So based off the testimonials of my close friends I would say... Go with HostGator!
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  • Profile picture of the author steveblum
    Purchased HostGator for my Wordpress blog...now that I'm not using it anymore we'll see.

    The only problem (if you want to call it that) is that there are a ton of options available on the cpanel that most people won't ever use. It can also be tricky to figure out which options you need to get the most for your money.
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  • Profile picture of the author Graphix Guru
    Many of the "big names" in IM use Hostgator. This alone doesn't mean a thing, but one thing I've found is that many "add on" products and services are "designed" with Hostgator in mind. For instance, ViralInviter's documentation is specifically geared towards installing it on Hostgator (though it can be used with any hosting co.). So, if you're looking for a "standard" - and I would argue it's the "gold standard" - then look no further!

    I've used about half a dozen hosts over the years, and I think Hostgator is among the very best ever. Further, their customer support - even if you've got a question at 3:45 A.M. Sunday morning - is always ready, capable and even cheerful.

    They've even helped me (at great length on several occasions) work out problems that were only peripherally related to them! Many companies (perhaps most) would simply not do that.

    Hostgator rocks! That's my experience, anyway.
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  • Profile picture of the author DannyLucas
    I use Hostgator and am impressed by their customer service.
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  • Profile picture of the author Michael Thai
    I am using Hostgator and super affiliate Mark Ling recommends it as well in his product Affiloblueprint.

    Michael T.
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  • Profile picture of the author dremora
    Hostgator problem: They advertise $4.95/mo but when I run the order wizard and try to order their minimum package (I already have a domain) it brings up $9.95 monthly fee. Where is that $4.95 hosting? Did they end the campain and forgot to update, or is it just false advertising (adding a bunch of hidden fees/taxes etc) It really doesn't matter for me but displaying somehting nearly twice of what they advertise raises suspicions.
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  • Profile picture of the author arttse
    With Hostgator I seem to get indexed on Google as soon as I register a domain, particularly once I enter my nameserver details. I usually get indexed even before I get a chance to put up a website. Fugure that one out!!!
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  • Profile picture of the author dremora
    Ok I asked them and they clarified the issue. Apparently you get that $4.95/mo rate with a 3 year subscription... Even then 8.95 is not bad for starter package.
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  • Profile picture of the author magiclady420
    I have hosted with GoDaddy and HostGator. GoDaddy has great cheap hosting if you need Windows based hosting, but most AM's won't need that. I love HostGator - their support is fantastic and they have a great deal. I have their Business Level account which costs me $14.95/month, and I can host unlimited sites. I currently have almost 40 domains hosted by them that I am building sites around. Highly recommended!
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  • Profile picture of the author dbarnum
    Two thumbs up for Hostgator and GoDaddy We've used both for years. Excellent customer service at both places.
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  • Profile picture of the author feixia913
    I thumb up for site5
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  • Profile picture of the author Tom Harvey
    They seem to be the choice of the super gurus that I know.. My experience has been that they have been flawless..
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  • Profile picture of the author jaiganeshv.com
    Though there are mixed reviews about them. They are the leading players.

    Thank you.
    Jai
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  • Profile picture of the author SageSound
    Why do so many people in this forum fall for bait like this?

    LOOK AT THAT POST! A brand new member. One post. Their FIRST post. Asking a leading question that does what? Gets exposure to a "brand name".

    This kind of thing happens over and over here. Legitimate questions go un-answered, but leading questions posted by "newbies" (who are most likely marketers for the brand name in question) get all kinds of replies.
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    • Profile picture of the author George Benson
      Originally Posted by SageSound View Post

      Why do so many people in this forum fall for bait like this?

      LOOK AT THAT POST! A brand new member. One post. Their FIRST post. Asking a leading question that does what? Gets exposure to a "brand name".

      This kind of thing happens over and over here. Legitimate questions go un-answered, but leading questions posted by "newbies" (who are most likely marketers for the brand name in question) get all kinds of replies.
      Thanks for the heads up on this.
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  • Profile picture of the author askloz
    I've not had any probs with hostgator web hosting service, Chad is a pretty stand up guy on their support team...

    Godaddy I dont use for webhosting, not good for SEO in my experience, but their support service is top notch, at least in my experience when buying SSL Certs.
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  • Profile picture of the author XRevJosh
    i have used hostgator in the past and havent had any problems. As of right now i am using Godaddy
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  • Profile picture of the author DancesWithCode
    Originally Posted by Jon64 View Post

    I am thinking of using Hostgator for my new websites. Are they good?
    Heck yeah, hostgator is good. It just flat-out works for me. Plus, I can always call somebody when I need help. I don't know which ones you're considering, but HostGator is definitely good way to go. I've been using HostGator for years for my sites.
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  • Profile picture of the author etreet
    my opinion about hostgator is:
    there are too many affililiate using hostgator ,site building, blogging,file sharing...hostgator 's server IP already marked by google, i mean google know what 's from hostgator...if so many affiliate post their contents in hostgator, duplicated contents must be a serious issue, that means google will punish duplicated contents which are from same server and de-indexed or lower ranking...so better find another server at same time . i make an example:
    squidoo and google knol and hubpages ,they are using totally different server ,though hubpage scan the duplicated contents ,but you actually can publish total same contents in different place as long as these contents are not hosted(of course ,squidoo ,google knol using different server) in same place...otherwise,you will get trouble...

    anyway, find another host for good!
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  • Profile picture of the author chads
    Anyone using their reseller accounts for your own domains/sites, not necessarily to resell? What is your experience with them from this perspective? If you setup an account for each domain, does each "account" have it's own ip or is that extra?

    thanks
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    • Profile picture of the author timmywf
      Banned
      [DELETED]
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      • Profile picture of the author penny_preston
        Originally Posted by timmywf View Post

        I am intrested to know the answer to this as well.. I only have a baby account and I'm planning on upgrading soon.

        Thanks
        I'm also interested in the response to this as I host sites for my clients using my own account.
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  • Profile picture of the author deknem17
    I am using hostgator now and I think they are really good especially their support system
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  • Profile picture of the author schibs
    I use hostgator and think its great - cant be beat for customer support - can get a hold of anyone 24/7 and get any help you need..that alone, makes it number 1 on my list
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  • Profile picture of the author penny_preston
    I use Hostgator for all of my sites and have had no problems. Their customer support is outstanding. They have helped me to resolve issues on my site that would not normally fall under customer support. I strongly recommend them.
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  • Profile picture of the author James Le
    I must say they are great, you can tell by just looking on their homepage. They have good quality customer service live chat! which is very useful!
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  • Profile picture of the author Karan Goel
    I am with Atomic Web Hosting. And, I am satisfied with the service. Very quick support, cheap and minimal downtimes - Hardly 15 minutes each month.
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  • Profile picture of the author Jay D
    Its the best host i have come across. Their support is superb!
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  • Profile picture of the author Patricia1
    Hostgator have a great support service and for me that makes them a good choice.
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  • Profile picture of the author Diver Doug
    I went with JustHost. Fairly cheap, offers most of what Host Gator does and seems to be OK so far, but their tech support obviously went to India and it is so hard to understand them sometimes.

    One thing I loved about Host Gator was their Flash Templates for websites...some were brilliant!!
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    • Profile picture of the author Mr Ex
      Hostgator is great. I have been with them for over two years with no problems.

      Mr Ex
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  • Profile picture of the author niles
    I have been using them for about 3 years with no problems. They also answer the phone if you have a question. For me, their customer service has been excellent.
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  • Profile picture of the author davieslim
    So far hostgator getting positive reviews here, I'm looking at the reseller hosting, seems pretty good. Any other recommendation besides HG?
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  • Profile picture of the author netraveller
    I am a contrarian. Since there are so many votes for hostgator that makes me wonder hostgator may be close to overload if not already cpu wise or bandwidth (unless they are another google) with usage. May be I should start looking out other providers somewhere .....
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    • Profile picture of the author George Benson
      Originally Posted by netraveller View Post

      I am a contrarian. Since there are so many votes for hostgator that makes me wonder hostgator may be close to overload if not already cpu wise or bandwidth (unless they are another google) with usage. May be I should start looking out other providers somewhere .....
      This does not make sense. A company that is growing simply buys more servers and bandwidth as needed. If they had a sudden burst of growth they could not supply servers and bandwidth for -- they could easily outsource the burden temporarily while they ramped up their own farm.
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  • Profile picture of the author TVChatten
    I hated hostgator...went with them twice and I'll never do it again. I currently have Hosting24...they're pretty good from my personal experience w/ them!
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  • Profile picture of the author AragornStrider
    wow...this is a nice forum... as a newbie ... i have a head start w/c one is w/c for the best hosting company.... thanks for the infos
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  • Profile picture of the author J. David Rogers
    I've used HostGator for a number of years without major issue. There have been some problems that have cropped up from time to time, but that's to be expected in any technical environment, and their support has always been responsive in fixing whatever has been broken.
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  • Profile picture of the author theaffiliategeek
    I have been using them a couple years now. By far the best host I have ever had. And some I used to pay A LOT more money for. Love the control panel, and Fantastico deluxe is awesome. I have only needed support a couple times, but they were great both times. I also run several scripts, and they haven't hassled me about that at all. Some of my ex hosts did.
    To directly answer your question, are they good?
    IMHO: Yes

    Pat
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  • Profile picture of the author George Katsoudas
    I use Hostgator for some of my sites. Haven't had any problems in 3 years. Their customer support has always been great too.
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  • Profile picture of the author Tajine
    Hostgator is excellent. Their support is available 24/7, a number of plans and generally speaking, unlimited bandwidth.
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  • Profile picture of the author Sahil
    HostGator is good in Shared hosting and in Reseller hosting but in Dedicated server they are not good, I have a server with them and it goes down many times in a month.
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    - Sahil @ Twitter

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  • Profile picture of the author Dave Lianelli
    HostGator got a fast and reliable support team. Their servers and software are always up to date. Their uptime is good and the speed of my websites hosted on them too.

    The only thing you should consider is if you want to host your own email marketing software. I got my own autoresponder and CRM software running on Hostgator. But on shared accounts they impose a limit of 500 emails sent per hour.

    When you have a list of 9000 or more, or wish to send more than 500 emails per hour (very handy when doing broadcasts) you have to get a dedicated hosting solution.

    It's worth the money, but not everyone can afford it: dedicated servers starting at $174/month. Or go for an average-speed 'virtual private server' at $69.95 a month.

    In that case you might want to consider using a service like Aweber... but I like to use my own systems.
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  • Profile picture of the author emasaa
    My experience with hostgator support has been exceptional.

    Had an issue two months ago when paypal blocked my account in one of their so called "random checks" and couldn't complete my subscription payments.

    I was on holiday so didn't know about the issue. Once I found out I asked them for a few weeks to deal with paypal. They looked at my record, found I had had no problems in 4 years with them and they allowed me 4 more weeks to solve the paypal issue.

    You can now understand why I will not be moving from them for a long time. Just superb customer support all round.
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  • Profile picture of the author abhirst
    I'm with hostgator. They have great support team.
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  • Profile picture of the author Sue McDonald
    I find Hostgator very good and I love the support. It is so easy if you have a problem to enter into a chat and I think we all want any problems solved ASAP. It is maned 24/7.
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  • Profile picture of the author shabit87
    I like them, I just started using them last month. I had a problem with importing files and a quick/friendly phone call fixed it, well actually the guy I spoke to fixed it, instead of just walking me through and having me do it myself.
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  • Profile picture of the author biz33ham
    I have my hosting with godaddy and they are great for me and I also get help when I need it 24/7
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  • Profile picture of the author William Gilreath
    I use Hostgator and they are the best. One of the best things that I like about them is that you can call them and get them on the phone if you need them.

    William
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  • Profile picture of the author furqan
    I am using Hostgator services for almost 4 years and there support are TOP NOTCH! I highly recommended their web hosting services.
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  • Profile picture of the author RogerAderholdt
    I would recommend HostGator. I had my 127 websites with 1and1.com for years, but recently switched to Hostgator.com and have been very pleased with their customer service.

    If you are SERIOUS about internet marketing I would ALWAYS look for a hosting company with 24/7 PHONE SUPPORT.

    Nothing is more frustrating than trying to get hosting problems fixed via E-MAIL... heck it might take a week... compared to Hostgator when you can just call them and say, hey I got this problem can you fix it.

    When your LIVING depends on your websites being up and running 24/7 I'm very pleased with their service and would highly recommend them to anyone.

    They are also Internet Marketing Friendly.

    Good Luck.

    Roger
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  • Profile picture of the author Cleversam
    They are grate
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  • Profile picture of the author dondada1
    there really good I use them myself
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