Web Hosting Suggestions (Need a new one)

56 replies
Hi Warriors:

Hope the holiday was safe/happy.

Could you please be kind enough to give me advice on web hosting companies you would recommend that can offer the following:

High Percentage of up-time

Phone support (I live in the USA) that hopefully is 7 days and 24 hours or close to it

Knowledgeable tech/customer service staff

Ease of use for updating and making changes.

My current choice shows that even impartial ratings are often very very very very very very wrong!

Thank you for your time!
#hosting #suggestions #web
  • Profile picture of the author Michael Franklin
    I have had great success with 2 hosting companies:
    HostGator
    HostMonster

    Both are very reliable hosting services with great support.
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    • Profile picture of the author Craig Fenton
      Hi Michael:

      Thanks for reply. I have heard mixed reviews on Hostgator with no middle ground. People either think it is the greatest or vent for hours.

      Have a great day!
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  • Profile picture of the author rondo
    Who are you using now?
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    • Profile picture of the author Craig Fenton
      Hi Rondo:

      I am using a nightmare. I'll send you a message as to the company. I am not about being negative, especially in a public forum.

      Thanks so much!
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  • Profile picture of the author drewjones
    Banned
    Dude, if you pay me $50 bucks per year, I will be your host and support. I've been up for about 99.9% of the time.

    Cheap and unlimited domains and the whole nine yards.

    pm me
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  • Profile picture of the author subhub-mark
    From personal experience (rather than company experience) I recommend:

    - Hostgator
    - Dreamhost

    and above all else:

    - LiquidWeb ... best support on the web.
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    Mark Ramskill, SubHub
    Create Your Free Website in Minutes. Now With Added Membership Goodness!

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    • Profile picture of the author Craig Fenton
      Hi Mark:

      Thanks for info. A lot of people are telling me off line how much they like DreamHost, I have to research LiquidWeb.

      Have a great day!
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    • Profile picture of the author Craig Fenton
      Hi again Mark:

      Called Liquid Web and they sounded very articulate with real people and actual tech support 24 hours daily. My current impersonation of a web host has tech support or lack there of 3 minutes per day with 6 hour lunch breaks and 456 hour hold times (only to not be helped).

      Enjoy the day!
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  • Profile picture of the author Andy Crofford
    I can recommend HostGator. I have been with them for several years and they provide great service and you can't go wrong with their prices.
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    • Profile picture of the author Craig Fenton
      Thanks for the info.

      Glad you have had great results with HostGator. I see so much mixed talk about them, I would be concerned.

      Have a fantastic day.
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  • Profile picture of the author Franck Silvestre
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    Winson Yeung said: "...Definitively A++ recommended WSO"
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  • Profile picture of the author xohaibx
    Hostgator - the best out there!
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    • Profile picture of the author Craig Fenton
      Hi Mustafa:

      Glad you have had success with HostGator. My worry with them is the mixed reviews people have told me over the years. I hope you continue to have the best experience ever!!!
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  • Profile picture of the author nzdealer
    Go with Host Monster, BlueHost they always have great support.
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  • Profile picture of the author Andy Hakeem
    What's the problem you heard about hostgator?
    Just wish that's all untrue because you will missed the great and success with them!
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    • Profile picture of the author Craig Fenton
      Hi Andy:

      Hope you are well today.

      The results I have heard about HostGator are interesting because there are no middle views. It is either people giving them an A or an F.

      The issues that have come up in conversations and emails I have had with folks using the service or that were customers that weren't happy goes with tech support and customer service. They feel everything is fine when there is up-time (99+ percent) but if there is an issue the staff is not all that helpful and knowledgeable especially if it is something out of the normal spectrum.

      I have no like or dislike of HostGator. I have never used them, no family member has either, and I have never promoted them. My words are only what former/present customers have mentioned. There are as many that think they are the best and wouldn't consider a change. That is great. Always better to be satisfied!

      All the best!!!
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  • Profile picture of the author Clayton Jolin
    I would generally go with the small scale hosting companies. I've had good experience with a host run by a single individual, NO it was not a reseller.

    The point is, I can always expect a high priority support from small companies or individuals instead of the high-fluff companies. I've heard mixed responses about hostgator so far though.

    Currently, I'm with a1-webhost.

    Regards,
    Clayton
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    • Profile picture of the author bgmacaw
      I've had good experiences with HostGator. Great support and reliable hosting. The cPanel interface works quite well.

      While I still use GoDaddy hosting for some sites, I don't recommend them due to the constant, intrusive, upselling and their non-standard setup for PHP, htaccess and other things.

      I'm looking to expand to another host to diversify outside of the HostGator/ThePlanet data center and I haven't decided who to go with yet but I'm considering HostNine or Media Temple. I'll have to give Liquid Web a look too I guess.
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      • Profile picture of the author altos
        I've used three hosting companies now and Hostgator comes out at the top of the pile. GoDaddy was just not intuititive for a relative newbie with their nonstandard panel setup. The last one just plain sucked as it was always down!!
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  • Profile picture of the author rtrotter
    When ever these questions come up I never see the hosting company I use mentioned. It is WebHero.com and they have great support 24/7 and I lot of options. I have had a dedicated server with them for many years on a co-location agreement and they have been excellent with very knowledgeable tech support. I have used them since 1994 and never thought about changing.

    Rodney
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    Ping All Your Feed On Auto-Pilot
    www.kping.com

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    • Profile picture of the author Craig Fenton
      Hi Rodney:

      Glad you have had great results. I am sorry I never heard of the company.
      The emails off the site keep coming for LiquidWeb and Blue Host.

      Stay well!!
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  • Profile picture of the author Tym
    I have used Godaddy before, but I hear Hostgater is good, or at least it seems to me that enough folks represent them as an affiliate.... which is probably why they promote them over anyone else. I really would like to know who is the best as well.
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  • Profile picture of the author Goatboy
    I'm at Hawkhost, but I've only been in operation a month or so. Hawkhost hasn't given me any problems yet so I can't say how their support is.
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    • Profile picture of the author Craig Fenton
      Hi Goatboy:

      Thanks for the post. I hope the results stay superlative!
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  • Profile picture of the author Darrel Hawes
    Bluehost/Hostmonster.
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    Darrel Hawes - Blog
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  • Profile picture of the author jabby
    Another vote for hostgator. The interface is great (cPanel - nothing proprietary), the cost is cheap and the reliability has been excellent.
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    • Profile picture of the author Craig Fenton
      Hi Jabby:

      Glad you have had great results with HostGator. May it be that way forever!
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  • Profile picture of the author rhelaine
    i use ixwebhosting...good and cheap for what i am doing.
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    Wife is a writer: andreahelaine.com

    Web design : http://www.Youcanbetheexpert.com/web-design

    Trying to get a series of short movies off the ground: Pieces of Him

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    • Profile picture of the author Craig Fenton
      Glad the service has been good with:

      ixwebhosting.

      Hope you continue to be pleased.

      Tech support should be available 7 days a week at least 18 hours per day if not 24 (via phone).

      Have a great night!!
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  • Profile picture of the author Theresa Mayhew
    I've also had good experiences with Hostgator. Their customer service staff has always been kind and understanding when I've had occasion to call. Their chat device wasn't as easy for me; I like talking with someone in person. So far so good. Hope you find a hosting service that you're happy with.
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  • Profile picture of the author mikelarter1974
    Originally Posted by Craig Fenton View Post

    Hi Warriors:

    Hope the holiday was safe/happy.

    Could you please be kind enough to give me advice on web hosting companies you would recommend that can offer the following:

    High Percentage of up-time

    Phone support (I live in the USA) that hopefully is 7 days and 24 hours or close to it

    Knowledgeable tech/customer service staff

    Ease of use for updating and making changes.

    My current choice shows that even impartial ratings are often very very very very very very wrong!

    Thank you for your time!
    Hi Craig - web hosting depends on your business size and budget but
    I have done extensive research on this subject and took ages before
    deciding but these are excellent

    Servage.net (number one pick)
    IXWebHosting.com
    BlueHost.com
    LunarPages.com

    Hope you find something, reply me back

    Regards
    Mike Larter (UK)
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    • Profile picture of the author Craig Fenton
      Hi Mike:

      Thanks for the info and hope all is well.
      Servage.net (Not aware of them, thanks)
      IXWebHosting.com (A few people sent me emails that they are great)
      BlueHost.com (Many folks have superlative things to say!!)
      LunarPages.com (I have to hold back on this one)

      Have a great night!!
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  • Profile picture of the author subhub-mark
    Hi Craig,

    LiquidWeb are the only hosting company that have responded to my tickets within 15 mins EVERY time. Outstanding support and they bend over backwards to help with installs, extra modules etc. In the last 10 years i've pretty much used every host out there and these guys are leagues ahead. I have a VPS with them. Search on Twitter and you'll find pretty much 100% happy customers...
    Signature
    Mark Ramskill, SubHub
    Create Your Free Website in Minutes. Now With Added Membership Goodness!

    Visit www.subhub.com to Get Started
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    • Profile picture of the author Craig Fenton
      Hi Mark:

      I enjoyed the conversation I had with LiquidWeb. The fact that not once on the website or the call were they talking about up-selling every second or how I could make a zillion dollars being an affiliate. It was all business and very professional.

      Thanks for a paramount suggestion!!!
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  • Profile picture of the author AskStevenSmith
    I used at least 10 webhosts, including Hostgator, and my favorite is definitely HostMonster. Excellent support.

    Steven
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    www.article-writer.biz

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    • Profile picture of the author Craig Fenton
      Hi Steven:

      Many people are really into HostMonster, thank you!
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  • Profile picture of the author Creative Thinker
    I couldn't think of anything else that Hostgator when I think of Hosting.
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  • Profile picture of the author HomeBizNizz
    All hosting companies where you have to share a server with others is almost the same.
    They oversell space and bandwidth and the mysql connections sometimes fail at a daily basis.

    If I get enough money I will switch to a dedicated, preferably managed server for my own use. I don't need more than 2 gig with space, but the bandwidth is good to have a lot of.
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  • Profile picture of the author Marian Berghes
    I still think Media Temple does a hell of a job for hosting and support wise.
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  • Profile picture of the author Aljiro
    I personally use FatCow. The support is just terrific. The uptime is also great.

    I like their livechat thing. Your questions will get answered quick.
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    • Profile picture of the author RB
      I'm looking at hosting too. Can anyone tell me the difference between hostgator and hostmonster? Thanks.
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    • Profile picture of the author Craig Fenton
      Hi Digital Phantom:

      Thanks for the info. Could you please tell me if I live in the USA does FAtCOW (great name) offer tech support via the phone and is it 7 days a week?

      Have a fantastic morning!
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  • Profile picture of the author Kezz
    I've tried a stack of different hosts and since going with Hostgator I've been extremely pleased with their service. Before I signed up with them I did a lot of reading, and the sites I looked at averaged about 99% positive reviews for them.

    My sites hosted with them are all lightning fast, they support just about everything, and I've found the customer service staff to be outstanding thus far. You'll get the occasional unhelpful customer service person with any large company, though I haven't had the issue yet with Hostgator, which to me is pretty impressive considering their size.

    I only ever recommend Hostgator these days.
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  • Profile picture of the author IMBT
    Hostgator........C panel is nice...
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    • Profile picture of the author psa777
      I have two hosting companies at the moment Kiosk and Hostgator. I don't think you can beat Hostgator on value for money. The package I have is 1/4 of the monthly cost of Kiosk and offers unlimited domain hosting vs 8 domains on Kiosk. The only reason I am also staying on Kiosk is their current "transmutation" into GVO and I am just curious what comes out of it. I have not had any problems with either of them and support has been good, but then I am not a demanding customer (yet).
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      • Profile picture of the author Craig Fenton
        Hi PSA777:

        Could you please tell me about Kiosk? I apologize but am not aware of them in either a positive or negative light.

        Thanks and enjoy the week!!
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        • Profile picture of the author psa777
          Originally Posted by Craig Fenton View Post

          Hi PSA777:

          Could you please tell me about Kiosk? I apologize but am not aware of them in either a positive or negative light.

          Thanks and enjoy the week!!
          Hi Craig,

          Apologies for only answering your question now, but I was away for a few days, then got sucked into Twitter, then spat out by Twitter, but now I am back to normal again (whatever normal means).


          Kiosk is a subsidiary of Telco Advertising Ltd which has been in business for 35 years. It is also the hosting company Mike Filsame is using (I think exclusively). They have different packages available for all budgets and needs and a very responsive support team.

          They also have an affiliate program which is structured like a MLM system (which I was not even aware of when I joined).

          I am currently on a Platinum package which costs me $24.95/mth and is pretty descent when you start out. It is limited to 8 hosted domains and 5 MySQL databases, but apart from that has all the cpanel options etc you want.

          I am going to upgrade to the Titanium package in the next few days, which is giving you unlimited domain hosting, web space of 15000 megs, bandwidth of 200000 megs, unlimited MySQL databases and many more useful things for $44.95 which is pretty good value for money I think.

          BTW you can try them for $1.00 for one month. I will DM you my affiliate link if you want to check them out (I haven't posted enough to leave my link here) or you can of course just google wwwkiosk and they'll come up in top spot.

          Trust that answers your question.

          Have a great day,
          Cheers, Peter
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          • Profile picture of the author Craig Fenton
            Hi Peter:

            Thanks for the great information. It is refreshing to read people that are satisfied with a hosting program! At any price there are a myriad of awful choices out there.

            Have a fantastic weekend.
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  • Profile picture of the author Revolves
    I have my sites on lunarpages for nearly a year now and do not have any problems with them so far. As many members have pointed out above dream host and host gator provide great value for money.
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    • Profile picture of the author Craig Fenton
      Hi Revolves:

      Thanks for information. It is interesting how two people can have such opposite experiences with a company. One of the places you mentioned that you like I have had a myriad of issues that could be the contents of my next book.

      Enjoy the day!
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  • Profile picture of the author Tyrus Antas
    If you have "teh skillz" Linode is the best company I've ever seen. If all you want is simple hosting then get yourself an Hostgator account.

    Tyrus
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  • Profile picture of the author RichardDean
    Hello,

    Take a look at

    Ebook General Store - web hosting and domain registration

    Hope that helps

    You can also do a review of any hosting that has been said here
    do a search in Google the key is to find bad reviews and see what
    they don't like. If you just do a review you will find a bunch of affiliate
    sites fake review sites that marketers like to put on line to push a web host
    service so be careful it is not just a fake review site.

    You might want to search the key work ripoff in front of the hosting company
    name so it might look like this ( ripoff hostgator ) and so on.

    Really hope that helps

    Richard Dean
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    • Profile picture of the author Craig Fenton
      Hi Richard:

      Thanks for the great insight.

      Have a fantastic weekend!
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  • Profile picture of the author SteelDanno
    Mediatemple.net - DV hosting package. These guys are bomb proof and their custoer service is the best I've ever dealt with. They aren't cheap though.

    Hope this helps.
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    • Profile picture of the author Craig Fenton
      Hi Awful Guitar Player:

      I'm a terrible player as well but do write rock and roll books. Thanks for info on Media Temple.

      Have a great weekend!
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