Recommending hosting for a client

37 replies
I need help and advice.

I'm going to create an eCommerce WordPress based website for a client, and he needs reliable hosting.

We have most of our website with Arvixe, I was so happy with their service that I became their affiliate and recommended them to my clients. Most have no problem.

But some websites crushed, went down, we got "reached 95% of its bandwidth limit" messages on the website that has just a couple of empty pages - and the customer support (used to be excellent) is shocking right now.

The current reviews after Arvixe was sold two years ago are pretty scary. I need new hosting company.

I did a lot of my own research, spent hours reading feedback on forums, testimonials, test results and so on. I take into account that some positive reviews may be written by affiliates,and some negative reviews are just rubbish.

The winners seem to be SiteGround, bluehost, eHost, iMotion.

But there are pro and contra for every company. I was almost going to recommend the SiteGround, but the main complain about them is that with any problem they push clients to upgrade instead of solving the problem, which is a bit of a worry.

My clients needs hosting with SSL for his online shop, reasonably priced as he can't afford huge fees, reliable, with good support. He already has a domain name, and needs hosting for one website only with enough space for a few products (blinking Tshirts, gloves and other novelty).

Any experience with the hosting companies I mentioned? Or maybe I'm wrong and there's something better?

Thanks, Warriors.
#client #hosting #recommending
  • Profile picture of the author Regional Warrior
    There are lot of reviews on the Internet Marketing and Review sub section I would try there one thing to remember just because one person has good time some have bad hosting exp
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  • Profile picture of the author deezer
    The above hosting providers are famous hosting provider. Siteground is good for hosting wordpress. For more details, I would recommend you to contact their team. Another great choice for hosting wordpress is WPEngine. But they are very expensive. I have great experienced with asphostportal.com. I can host both asp.net and my wordpress blog with them. I never think to switch!
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  • Profile picture of the author josoftech
    To my opinion, you should try to know about that support services. How much helpful that support services to resolve your issues, many hosting provider can offer you a affordable hosting services but you should go with better support service provider not with affordable.
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  • Profile picture of the author YourBizAid
    Banned
    Let folks say all they want to say about Hostgator, but I can assure you that their service is still great with over 99.95 uptime.

    Switch over to HG but stick to a shared account as this is the plan most of their clients use and for this reason they monitor the servers 24/7.

    For improved speed and low consumption of your shared bandwidth, consider using a service like KeyCDN.com...

    We use these two for our websites and we're still running strong with no issues at all.

    Hope this helps.

    Ken
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    • Profile picture of the author Regional Warrior
      Originally Posted by YourBizAid View Post

      Let folks say all they want to say about Hostgator, but I can assure you that their service is still great with over 99.95 uptime.

      Switch over to HG but stick to a shared account as this is the plan most of their clients use and for this reason they monitor the servers 24/7.

      For improved speed and low consumption of your shared bandwidth, consider using a service like KeyCDN.com...

      We use these two for our websites and we're still running strong with no issues at all.

      Hope this helps.

      Ken
      If you jump over to the review section this will change the mind of who ever wants to use Hostgator

      Hostgator Horrible - What is recommended ?
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    • Profile picture of the author onegoodman
      Originally Posted by YourBizAid View Post

      Let folks say all they want to say about Hostgator, but I can assure you that their service is still great with over 99.95 uptime.

      Switch over to HG but stick to a shared account as this is the plan most of their clients use and for this reason they monitor the servers 24/7.

      For improved speed and low consumption of your shared bandwidth, consider using a service like KeyCDN.com...

      We use these two for our websites and we're still running strong with no issues at all.

      Hope this helps.

      Ken
      Sure, HostGator is a great option if you looking for a crappy hosting company.

      I been with hostgator more than any other company with many sites, and while they used to be great at some point, now they are the worst since they have been taken over EIN ( i would recommend to stay away from any hosting owned by this lousy company ). they simply don't care if you stay or leave, if u r satisfied with the service or not. Simply because they know if you change your hosting, there is 80% to move to another hosting owned by them as well ( they have many hosting companies underneath them ).

      Now as far as up time with hostgator, I have the worst event by hostgator where my site will go down on maintenance without being notified in advance in major holidays ( wow just about right for business ), i also do monitor the up/down time, and had enough incidents of many sites going up and down without prior notification. Also, no need to say if your site exceed the amount of bandwidth they expected, or processing time. Expect your site to go down and if you lucky, you can get it back in 2 business days after paying upgrade fee.

      I moved my main business away to siteground, they are better but they have issues. So does Inmotion.

      This being said, i would recommend either (Inmotion or siteground any day over EIN hosting).

      Inmotion is beginner friendly as far as rates/ features, not setup

      siteground on the other hand are more friendly for newbie.
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  • I have been using Godaddy.com since 2007 and have had great results.
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  • Profile picture of the author IMrokie
    For my personal experiences, I satisfied by using fastcomet
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  • Profile picture of the author alldigitaltalk
    I would recommend Siteground, Stablehost and Liquidweb. They are reputable hosting providers.
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  • Profile picture of the author DABK
    I used Godaddy on one site 3 years or so ago. Had issues with time it took a page to load.

    Used Hostmonster... Used to have great support till a bit over 1 year ago... Gets very annoying... Estimated wait time for chatting is 21 minutes. And 21 minutes later your estimated wait time is 20 minutes. Or, worse, you make it to estimated wait time is 1 minute and 21 minutes later you're still waiting.

    I'm now using SiteGround: been doing it for 4 months for 4 sites. No reason to complain.
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  • Profile picture of the author dburk
    Hi Grazina,

    I have used many different web hosts over the years and work with clients at most of the major hosting companies. If you are looking for low cost, web host running on a top tier data center there is none better than Namecheap.

    Namecheap hosting starts for less than what a domain name costs for the first year ($10). They run on Dell servers using SSD so they are much faster than other low cost hosting, and they are one of the few hosting companies that can boast that they provide 100% uptime, all the time. That's right... never never had any downtime for any customer since they introduced the service about 2 years ago.

    HTH,
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  • Profile picture of the author AnniePot
    For unbiased reviews of hosting companies (and by unbiased I mean, not driven by advertising revenue received) go to Web Hosting Talk. This is where genuine webmasters meet and contribute their actual hosting experiences. It really is the only way to go.
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  • Profile picture of the author Randall Magwood
    I'm a fan of Hostgator, but not my current provider. Yahoo Webhosting used to be one of the BEST, but now they have been acquired by Aabaco Small Business, and my site has issues ALL the time. Hostgator has a tutorial of how to switch everything over to Hostgator, with no down-time at all. I plan on switching soon. Good luck Grazina.
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  • Profile picture of the author SCrafted
    Banned
    I don't get why people hate Godaddy so much but i have been a customer for more than 10 years and i think is great. Great customer support.
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  • Profile picture of the author ChrisBa
    How much money is your client expecting to pay? Also what type of hosting? Shared? Vps? Dedicated?
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  • Profile picture of the author CityCowboy
    You already mentioned some decent hosting companies, I host my site with eHost, their customer service is good, but for an eCommerce site, I recommend Bluehost.
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  • Profile picture of the author sanchez324
    I like Bluehost. I often find myself recommending hosting for clients what I will also do sometimes is sent them a few affiliate links and get a little bit of a commission when they do choose a hosting provider.
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  • Thank you everyone for your time and your comments. I learned something from each one.

    We decided to buy hosting from SiteGround as I didn't see any negative comments, there were positive ones, and it confirm what I've found in my research.

    Less-known hosting companies that some Warriors recommend may be great, and I'd be willing to try them if it was for me, but for my client I decided to stick to bigger, well established ones.

    I took eHost and Bluehost into account, and the reviews... well, it was a mixed bag. People or love them or hate them, many say that they used to be good but the service has been getting worse and worse.

    So I dug a bit deeper and look what I found:

    "For those who aren't aware, Endurance International Group (EIG) is a Burlington, Massachusetts-based company known for its silent takeovers of some of the largest web hosting companies in the industry. To date, EIG has control of over 60 web hosting brands - which include some of the major players in the hosting business, such as HostGator, BlueHost, HostMonster, iPage, FatCow, JustHost, Arvixe, A Small Orange, and HostNine."

    https://www.reviewhell.com/blog/endu...p-eig-hosting/

    "EIG ... The Good, the Bad and the Ugly
    EIG doesn't just buy hosts -- it liquidates them. From what we can tell, it has 3 divisions:
    - the older vDeck brands
    - the newer cPanel brands, using the "Bluehost method"
    - and recent acquisitions, which are eventually assimilated by EIG
    Until 2011, EIG would acquire a host, and then convert the customers to its proprietary vDeck control panel, which is like a limited version of cPanel. They only supported shared hosting, and non-shared customers were cast aside, casualties of the buyout.
    Starting with Bluehost in 2011, EIG began to use a crippled and throttled version of cPanel, and using the not-better BetterLinux custom OS that allows more customers to be crammed on a server. For users that wonder why EIG servers are so slow, that's why.
    And it wasn't just the customers that got the shaft. Historically, EIG has fired (laid off) the staff of recently acquired hosts, and shuttered its doors. The old owner and/or management was gone, paid off handsomely, so nobody was left to protect the employees. Many HG customers have noticed a severe delay in ticket response and scripted tech support for months; attrition and non-HG EIG techs taking tickets is likely. One has to wonder if the Hostgator employees in Texas will be another casualty. With the HG migration to an EIG datacenter underway, the employees and the alligator mascot are all that's left."

    Read more: http://www.digitalfaq.com/editorials...#ixzz48cumdE00

    Here's a list of all the brands under EIG umbrella:

    As Full As Possible List of EIG Companies and Brands With Details (Beware EIG Hosting!)

    Someone who screwed up poor, old Arvixe as badly as EIG did won't get me back as a customer, ever.
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    Quick and effective life and business coaching was never that much fun.
    Get the sparkle back into your life!
    I write articles, press releases, PLRs and sales letters that have a sparkle, too
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  • OMG, what the heck happened to my previous comment?!

    OK - fixed now.
    Signature
    Quick and effective life and business coaching was never that much fun.
    Get the sparkle back into your life!
    I write articles, press releases, PLRs and sales letters that have a sparkle, too
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  • Profile picture of the author Brent Stangel
    OMG, what the heck happened to my previous comment?!
    You broke the forum!!

    Have you ever considered reseller hosting? It's great if you have clients who need hosting. You can get it so cheap it's also good for offering free hosting for a set amount of time as an added benefit.

    i.e. "All sites include one year free hosting!"

    Linux Reseller Hosting with cPanel | ResellerClub
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    Get Off The Warrior Forum Now & Don't Come Back If You Want To Succeed!
    All The Real Marketers Are Gone. There's Nothing Left But Weak, Sniveling Wanna-Bees!
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    • Originally Posted by Brent Stangel View Post

      You broke the forum!!

      Have you ever considered reseller hosting? It's great if you have clients who need hosting. You can get it so cheap it's also good for offering free hosting for a set amount of time as an added benefit.

      i.e. "All sites include one year free hosting!"

      Linux Reseller Hosting with cPanel | ResellerClub
      I did, Brent, you're right

      My post looked like crap! I wrote it in LibreOffice (my old laptop had a habit of switching off and then on again when I was in the middle of responding to something online, and I learned to write using word processor and save all the time), and when I posted it in that awful new WF layout it has all those crazy characters, and I couldn't even edit it.

      Thanks God they keep the old one.

      About reseller: it is a good idea, my business partner has had a reseller account with Arvixe for a few years (since we loved it so much), and now he's not sure what to do about it.
      Signature
      Quick and effective life and business coaching was never that much fun.
      Get the sparkle back into your life!
      I write articles, press releases, PLRs and sales letters that have a sparkle, too
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  • Profile picture of the author 3wCorner
    I've been using Justhost and Hostgator for the past years and don't have any problem at all. Aside from that, I'm also using cloud hosting platform like Heroku and Amazon CDN.
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  • Profile picture of the author hardworker2013
    Grazina bluehost is one of the best web host for wordpress websites. You can check out my blog for my bluehost review.
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  • Profile picture of the author limitbreaker
    I'm just all of Hostgator. I think they're great but their support need some improvement.
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  • Profile picture of the author TheKing
    I make websites and provide different services to my clients, from my own experience + my clients experience, don't go with Godaddy and Bluhost .. those 2 companies are just a marketing bag, If you have a new website with less traffic then you can host over there but once your site started getting traffic , they will suspend your account
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  • Profile picture of the author kazimuhith
    I would recommend Hostgator or Bluehost. Inmotion is good, too. I had pretty good experience with them..
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  • Profile picture of the author Devilfish168
    I using site ground.

    their plan actually I find quite expensive but I stick to them because of their support is not bad .
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  • Profile picture of the author fredi
    I think you are looking for WordPress hosting. It is tough to recommend a single name. I think it would be better for you to do a research on your own. So that you can pick the right option. To get complete comparison among different WordPress Hosting Provider you may take a look here
    Best Wordpress Hosting 2016 Edition (Focus: Performance)
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  • Profile picture of the author talking
    Use services from ifastnet.com and veeble.org, their services are stable and prices are competitive.
    Support is online any time you contact them.
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  • Profile picture of the author Bomtik
    It seems to me plans from Bekserver.de and Qhoster.com are good for meeting the needs of many webmasters. Prices are competitive and support is online for 24 hours.
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  • Profile picture of the author linux7802
    In whole thread , I am not able to see your disk space and bandwidth usage details for your website because in beginning of thread you mentioned that your website is using 95% bandwidth out of allocated bandwidth, therefore its always better to see hosting provider resources allocation like disk space, bandwidth, CPU and RAM as well while purchasing new hosting account to avoid any further problem after hosting website on new hosting provider server.
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    â–ˆ KTCHost - E-commerce Ready Hosting | Pure SSD Cloud/VPS | Offshore Dedicated Server
    â–ˆ cPanel Web Hosting - Free Website Builder | Unlimited Disk Space | 24/7 Support

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  • Profile picture of the author Terry Jett
    I put all our new clients on Inmotion. They are happy as can be, have solid hosting with outstanding support and community to reach out to. Host many of my site their myself. https://webhostingrecon.com/
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  • Profile picture of the author Johnny33
    I personally host my WordPress site with Nexcess. Great service and support. Definitely worth checking out and a huge upgrade over any of the EIG hosts.
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  • Profile picture of the author HansDavid
    I really recommend SiteGround. I have never seen a hosting company with a very good after sales service like SiteGround. They can install your blogs, themes, plugins and even do some customization for you for free of charge.
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    • Profile picture of the author TrickyDick
      Originally Posted by HansDavid View Post

      I really recommend SiteGround. I have never seen a hosting company with a very good after sales service like SiteGround. They can install your blogs, themes, plugins and even do some customization for you for free of charge.
      I'm with HansDavid on this one...

      I've used roughly six different Linux hosting providers....

      SiteGround is the best..... :-)

      I pray they will NEVER be bought by EIG.
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