I got some problems with the hosting, because when I have a peak time, I got message "Origin error", and they can resolve that more than 1 month. They really pissed me off, and last night we talk more than 3 hours to resolve my problem. When I get "Origin Error", the only solution they provide me is to restart VPS server, but if I'm not online, site will not working until someone call them and ask them to restart.
They want from me to pay managed to host team - 1 or 2 hours, to configure my server. But, why I have to pay something when they have to resolve errors on their servers? No one told me that, when I moved to the VPS, that I have to pay for the additional service.
After 3 hours or talking/chatting with them, they installed Opcache on their VPS server, so we will see how it will react.
This is the last chance they have. I keep losing my money, my audience and my patience with them. Yesterday, my site didn't work more than 2 hours on the peak time (I was sleeping, time zone is a different) and when I wake up I saw a problem. After they restart, site was working, but... I want to have a normal hosting, I don't want to be 24h online.
When I have 1k people on my site in the same moment, what kind of hosting you recommend? I have VPS, RAM: 4GB†, Storage: 75GB, Bandwidth: 4TB, IP Addresses: 3.
I have 20k page views per day. Site is built in the Wordpress. My DNS is not on the hosting IPs, but on the advertising company IPs. They are like a proxy server and after I talk with them and hosting (month ago), hosting admit that problem is on their end.
Looking forward hearing how can I resolve this nightmare.