Even though I received this a little while back, I was just cleaning out some email and noticed this new refund policy from CB.
The ClickBank Refund Policy Starting May 15th, 2018, we will apply the following policy for refund fees:
When a refund of a qualifying transaction is processed, it will generate a $1.00 or $0.50 debit, which will appear as a "Charge" transaction type within the Reporting section of your account.
- $1 assessed on refunds for initial sales of $10 or over (shipping included),
- $0.50 assessed on refunds for initial sales under $10,
- No fee will be assessed on refunds of upsells, rebills, partial refunds on initial transactions (if/until the remainder of the transaction is refunded) or same-day refunds.
Please note that a Refund Fee will not be assessed for Partial Refunds, or if there are remaining purchases in the case of Cart Purchases.
I know a lot of people have left CB due to their quick to refund attitude, but I would imagine even more will leave once they start seeing charges on refunds. The vendor not only didn't get paid but now they get charged.