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Paypal help needed

by Reddevil007
12 replies
So ended up purchasing this IM course for $170 and paid the money via Paypal but the seller says the money is on hold and I feel I have been scammed after doing a bit of research on the seller

What do you think if I do not confirm the receipt the money will get refunded to me or what?
#needed #paypal
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  • Profile picture of the author Kay King
    Why aren't you asking paypal? There are multiple pages on paypal explaining why there would be a 'hold' or delay on payment..found with a simple google search.

    The time to research a seller is before you buy. If you claim 'did not receive the product' and the seller can show a receipt or a download...your paypal acct could be 'limited'. ASK paypal what the reason is for the 'hold' - and be honest with paypal about the issue.
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  • Profile picture of the author smokinggills
    You should ask Paypal customer support, as they will better assist you regarding this matter rather than asking on a forum. However, I have experienced such incident previously and upon contacting Paypal they returned my money.
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  • Profile picture of the author extrememan
    First off, try contacting the seller directly and if no luck do a PayPal claim and be honest and give them as much information. If you win your claim you will get your money back.
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  • Profile picture of the author Kay King
    Bad advice. The OP does not say whether or not he DID receive or download the product....only asked what happens if he refuses to SAY it was received.


    The money will be removed from hold when the receipt is acknowledged. If the OP says 'not received' paypal may refund the money. Or the seller might have proof of receipt or download and the OP might find HIS paypal acct limited.


    My advice stands - do NOT tell paypal anything except the truth.
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    • Profile picture of the author Reddevil007
      Originally Posted by Kay King View Post

      Bad advice. The OP does not say whether or not he DID receive or download the product....only asked what happens if he refuses to SAY it was received.


      The money will be removed from hold when the receipt is acknowledged. If the OP says 'not received' paypal may refund the money. Or the seller might have proof of receipt or download and the OP might find HIS paypal acct limited.


      My advice stands - do NOT tell paypal anything except the truth.
      I did not receive the product as of yet and considering the payment is still on hold I do not want to accept the receipt so I just let it be as it is so that I receive a refund right?
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  • Profile picture of the author DWolfe
    Paypal just sent the Annual Error Resolution Notice on Monday. . He might want to consider reading it - https://www.paypal.com/us/webapps/mpp/ua/legalhub-full


    Quoting the O.P. "What do you think if I do not confirm the receipt the money will get refunded to me or what"
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  • Profile picture of the author agmccall
    amazing question, especially since the OP has been here since 2011

    al
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    • Profile picture of the author Reddevil007
      Originally Posted by agmccall View Post

      amazing question, especially since the OP has been here since 2011

      al
      Yea amazing considering I have just started using Paypal
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  • Profile picture of the author Kay King
    I have just started using Paypal

    How would you confirm receipt without receiving the product? You'd need to ask paypal about that.



    If you do anything out of the ordinary with a new paypal acct - you may find that acct limited. No one on this forum can predict what Paypal will do with YOUR acct - no matter what they post about it here.


    Is the 'hold' is BECAUSE your paypal acct is new? Depending on the payment method you listed with paypal (credit card or bank acct) PP may be waiting for your funds to clear before removing the 'hold'.

    MY advice is to leave it alone and let paypal process the payment. But it's your paypal acct so up to you.
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  • Profile picture of the author christinalindson
    It is possible that it is a scam, however, PayPal does hold funds for up to 21 days, or until the customer confirms the purchase. You may want to issue a refund though...
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  • Profile picture of the author Kay King
    You may want to issue a refund though..

    He's the buyer - how would he do that? You don't know why the funds are on hold and neither does anyone here. The OP needs to talk to paypal.
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  • Profile picture of the author newxxx
    if the seller is overseas, the payment might be on hold for up to 10 days
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