Stomernet bonuses? Have you received them?

Josh, I was just going to ask you that question "Why don't you get on all
the big launches?

Is it something personal you might not want to talk about here but or
is it just the idea of a product launch you don't like...

I know you are good friends with most but you never promote their launches I'm on your list and I never get any thing, just mostly your products.

--David

I was actually talking to a few friends about this whole thing. Seems like they will not ship anything for a month so they could bill you for the next month of their magazine... hmmm, so far the whole deal seams a little shady. Amazing how easy it is to lose your reputation...

Hey Josh,

Yeah i received the email containing the links to the bonuses last week.

Mmm strange

Josh, I still haven't received my package, but I did receive the bonus email on the 15th, and then another a day or two later. Let me know if you still need the link to the bonuses page.

I guess I got lucky, because I got mine extremely quickly. I was shocked how quickly, actually. And I got my bonus email just a couple of days later. I haven't really had time to watch it yet, but it arrived quickly.

Then again, I live very close to them, so that may have helped I guess.

Funny, I was just wondering about my Stompernet package today. I emailed them last week and they said it had been shipped but almost a month now and no go show boat.

Thinking same level, make most people wait a month to push into continuity.

Knock, Knock!! Who's There??? UPS! UPS Who? UPS who just delivered my Stomping The Search Engine 2 product.

Ok, now that I've got it....I'll be very busy today!!!

Jay NaPier

I also received my Stomper package very quickly. I ordered in the first hour (that is after the landing page finally worked). I heard that they had over 10,000 orders. I'm sure they didn't have that many printed on the first run.

I didn't go for any of the bonuses or up-sells because I'm too busy right now and can't afford the distractions, but I would love to hear what some of you think about the bonuses you've received.

John

You got a tracking number?

Heck I have not even received a reply to my support requests and it has been days.

This sucks.

I am beginning to wonder if I got lost in the shuffle.

No bonus email.

No Product.

No answer to my support emails after days.

Order placed three weeks ago.

I have no faith in them right now.

No delivery yet here (Canada) and no bonus email either

Kevin

Got the bonus email at least a week ago. Package arrived today. I'll go through it and see if there is something to complain about.

I have had two emails both from Natalie Smallwood asking where my order is

Both times got what looks to be a generic reply posted below

I then waited nothing arrived so I rang their phone number 404) 348-4401

Pressed 5 to go through to their advocacy department the phone just hangs up tried again same result


I have now lost patience with company in their prelaunch videos they covered a lot about customer relationships building trust etc

I then visited the BBB and see they have an unsatisfactory rating.

Well I understand there may be logistical problems with shipping so much product that is no excuse for their poor lack of support or followup

I regularly buy a lot of products on Website design and usability mainly to stay abreast of industry changes I ordered three products from stompernet
Well they have lost my custom now for ever!!!

I will be putting through a chargeback to my cc soon as they have passed their own deadline they gave me for sending the product via email.

Maybe these guys should watch their own videos they could learn a bit from themselves

These were the identical emails I was sent and I never even received the confirmation email that was promised.



Thanks for contacting us!

I have confirmed that your order has been placed successfully and is currently being processed.

All of our international orders are being sent out via USPS so the import/ duty cost should not affect you. Please do allow up to 10 business days for the package to be delivered to our door.

I want to thank you for your patience and congratulate you on becoming a part of the StomperNet Community!

Please let me know if there is anything else we can do for you.

I think I was among those who ordered quite early on, but I've seen nary a sight of a package from them to date. I'm trying to be more patient, seeing that I'm located in Singapore and all, but it just seems to be taking much longer than I expected. I did receive an order confirmation email, though, so at least I know my order went through.

~ Sirius

Mine just got here last night The magazine is great, but many might consider the material to be to "surfacey". I haven't read the whole thing yet, but the articles I did read left me wanting to know more details.

The DVD of the month was great. I learned quite a few things about linking and using Web 2.0 to improve your own ranking. In fact, some of it goes against what some people tell you to do. Their testing definitely clears up some myths.

I haven't watched the upsells (I got the first one and the slimeline case home study).

The cases were broken But luckily the DVDs themselves seem to be okay.

I had to LOL at the note from the fulfillment company inside, something to the effect of "Hope everything arrived in perfect condition."

It comes in a bubbled envelope and I've sent and received many other DVD's with no issues the same way. It seems to me that that amount of damages had to have been done BEFORE it got into the envelope. That or they use a kind of case that disintegrates on contact

All in all, I am happy and can't wait to go through the rest of everything.

What Andy has in store for the DVD club has me thinking I'll keep my subscription.

For those waiting...it seems a lot of the orders went out on the 17th. It took a week to get to the east coast of the US for me, so you might calculate when you'll receive it accordingly.

I did receive my UPS tracking via customer support within a day of asking, so if you're ancy you might do that

As an affiliate partner I got a review copy sent to me... only problem is it didn't arrive until a few days after the launch had taken place.

General consensus seems to be the product is good but fulfillment is bad.

When I ordered Traffic Secrets 2.0 it also did take ages for them to ship the Stompernet Bonuses for those who bought through their affiliate link.

I did get them in the end though and they were worth it!

Hi Josh,
Have you received your STSE package yet ?

Your post reflected my own thoughts on the matter, only that I'm in Australia and I'd expect postage to take a bit longer

....My original order was confirmed Sept 4th (with upsell)
I submitted support ticket when no email or product had arrived by 15th.
I did get a courteous reply saying my order was shipped Sept 16th USPS and to allow up to 10 business days for delivery. Also that I would get the bonuses email.

Since then I have emailed support on three separate occasions.
So far, no product, no bonuses email, no acknowledgment of my latest queries. Not even a simple auto-responder message to say, "Thanks for your query we'll get to you ASAP".

To say I am disappointed with their service and organization is a major understatement. I would never have guessed this could happen with the reputation that Stompernet has (had?).

I would be very interested to hear the full story some day (did the hurricane knock out their records or what?)

Cheers,
Sven

I did get my stuff.

I will unsubscribe from all of the bonuses. There are too many of them.

The magazine is cool and informative.

Charles

I never received anything from Stompernet at all

I was sent an email telling me it was sent via ups

Then another in answer to a support query telling me it was being shipped by international post and to wait ten days

After still nothing arrived I canceled my subscription
And threatened a chargeback via my creditcard
Because When I asked for a refund for non delivery
I was told I had to send the products back to get one (pretty hard when they never arrived)

received an email from Don saying id be refunded which I was and I could keep the products when they arrived

Luckily I got a refund because nothing ever arrived.

I also had to deal with complaints from some people I recommended the product too.

Later on down the track I got an email from Andy Jenkins

Giving a pdf which basically said they hadn't expected the huge sales volume had problems with their delivery service etc etc

None of which explained why I was first told by Stompernet support staff
My paid for products had been sent via ups and even given a date they were sent on.

Then I was told it was now international mail to save costs by a another email when I sent in another support request.

Now over 5 months later nothing ever arrived

Am I complaining no I got my money back after sending in around 5 emails and threatening a chargeback

Did I take up Andy Jenkins offer for their follow up no,

No and I 'm the only one to blame for this, by this time Stompernet had lost
any credibility and I just wanted the whole matter to end.

What did I learn from this?

Choose who you recommend wisely I doubt that the people who emailed me that their products didn't arrive will ever follow up on one of my recommendations again.

Not to buy anything from Stompernet in the future.