Hi all! I'm hoping someone can help me with this issue, as Hostgator support (while polite and pleasant) has not been of much use in getting this resolved.
I have two domains. One I've had for several months and one I just registered (over 55 hours ago). They are hosted at Hostgator. The second one is set up as an addon domain. I'm sure of this, as I've double checked it.
For example purposes, I'll use 'maindomain.com' and 'seconddomain.com'.
It is my understanding that the addon domain should appear in the browser address bar as a stand alone domain: i.e. seconddomain.com. However, it's showing up as a subfolder of the first domain: i.e. http://www.maindomain.com/seconddomain/
I know it's not a DNS issue, as the DNSs were set over 48 hours ago (more than enough time to propagate).
The first time I called Hostgator support, they said it was too soon after setting the DNSs and to wait for 48 hours, which I did. The second time I called, I got some answers that were...well, they just sounded crazy to me. I think they're just plain wrong - BUT I'm a technoob, so I could be wrong.
Hostgator support said I needed to put an index.html file in my public_html folder of my main domain (not in the addon domain folder). They said that would then cause the web address to resolve to a standalone one instead of showing up as a subfolder of my main domain in the browser address bar: i.e. seconddomain.com.
That sounded like old tosh to me, but I tried it anyway. It did not work.
Also, while I had the fella on the line, I asked where I needed to install the new instance of Wordpress for this domain. He told me to install it anywhere in the public_html folder as well, and that it would then work for the new domain. I really don't think that seems right. To me, it should at least go in the subfolder for the new domain, but what do I know?!
Can anyone throw me a clue - on either or both these issues? I've googled, but everything I've found says the second domain should appear as to be a stand alone to visitors, even thought the server sees it differently.
I'm confused and frustrated, so sorry if this is a rambling mess!