E-commerce: Business Plan.

by isha
9 replies
E-Commerce Business Plan

I have had lots of people messaging me about e-commerce, and how I operate in a more detailed manor.
So here is a step-by-step plan, in a nutshell!


Step 1
Keyword Research.


For this example I am going to jump over to amazon, for some ideas. After looking through some stuff, I came across Transformers. After typing in 'transformers' in google keyword tool, which is free, I came across the keyword 'Transformers poster'. It has a decent global search volume, and is not completely full of advertiser competition.

If at this stage, you have paid tools, you can run further tests, and analyse the keyword. I would use more tools at this stage, but if you don't have the tools then don't worry.

Remember, that e-commerce is about physical products, and about what people are actively searching for and wanting to buy! So, don't be put off by the nature of the product...

Remember, this is a more niche-targeted approach, so we won't be building a whole store with generic products, just products around the keyword. So in this example, our online store will only stock Transformer's Posters.

We now have something we can go after.


Step 2
Domain & Hosting, & SSL.


I tend to set up a different hosting account with each e-commerce site, because if I decide to flip the site, I can just hand over the account details, which makes things just a little easier.

In terms of domain, I would just go to godaddy and find a domain name around my keyword. For hosting account I use hostgator, which is just the easiest for me.

Once you have domain & hosting set-up, you need to install a SSL Certificate, which can be bought/provided by your domain or hosting company. This ensures all information is encrypted at your store, for the customers.

You will now need to install your e-commerce platform on your domain, to get your shopping cart live.

{For more about e-commerce shopping-cart software, just pm me and I will be happy to talk about it}



Step 3
Suppliers.


Ok so the next step is where most people feel uncomfortable I believe, I know I did in the beginning..! Now we have to find a dropship supplier, that stocks transformers posters, and are willing to dropship to the customer. This is how the cycle works:

Customer > Your E-commerce Site > Dropshipper > Customer

Your customer orders a transformers poster off your e-commerce site, and pays for it, via paypal or merchant account. You then contact the supplier, and order that item. You pay the supplier, and keep the difference, which is your margin. The supplier then drops the item off to your customer.

Using a dropship service, means you do not have to stock the actual item yourself, which is brilliant.

Ok so how would I find a supplier for transformers poster? Well after typing in 'transformers poster dropship' and different combinations etc etc, I found the site movieposterusa[dot]com that have dropshipping services. I would next sign up to this place with an account, and retrieve all my login details etc.

Now we have a dropship company, who provides what we need.

We are now ready for the next stage.


Step 4
Product Catalogue.


Our next step is to add transformers posters, to our e-commerce site. I would now go over to the dropship site, save all the images & descriptions, and add them as products on the e-commerce site.

The next thing I would do, is search for other transformers products and see what prices they are etc, and set the pricing up.

I would also check to make sure my paypal details are in the admin area, so payments can be made!

Now we have products, our next step is traffic generation, for our keyword 'transformers poster'. The research I did, showed this word received 500-800 searches a day.


Step 5
Traffic.


Now we need to bring in as much traffic as we can! This is done via article distribution, which contains the keyword, in this case, 'transformers poster' and a link-building plan. I would look to build 40-50 links daily.

I personally use software to accomplish this task, but it can be done manually or outsourced! I believe there are many warriors on this forum that offer such services!

I would look to get around 4 unique articles, and distribute one each week, to as many directories as I could. If you are really eager, then there is nothing wrong with distributing more!


Summary.

That is really it in a nutshell. There are many different ways to expand on each component, especially the traffic generation! Once it's established, you will see the site take care of itself more, as it ages!

It is not easy in the beginning so don't be put off. But I can assure, it is worth it in the long-run! It does take time & effort, but that's all good!
#business #ecommerce #plan
  • Profile picture of the author smak
    Thats quiet a neat plan.

    Ecommerce is something I am definitley looking to move in to soon. Especially after studying the Nicheclassroom product.

    What ecommerce software u r using.
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    • Profile picture of the author isha
      Originally Posted by smak View Post

      Thats quiet a neat plan.

      Ecommerce is something I am definitley looking to move in to soon. Especially after studying the Nicheclassroom product.

      What ecommerce software u r using.
      Hi,

      Yeah its something worth looking at if you have the time..

      I've used oscommerce software, CRE, and EROL, but os software is good enough!
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  • Profile picture of the author isha
    p.s. you can sometimes just install it straight from fantastico!
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  • Profile picture of the author Kezz
    I'm curious, with dropshipping how much customer support do you find you have to offer?

    If a customer has a query about a product, or shipping, or a return, how do you handle it?

    Do you have to act as an intermediary between the customer and the supplier as a regular retailer would?
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    • Profile picture of the author isha
      Originally Posted by Kezz View Post

      I'm curious, with dropshipping how much customer support do you find you have to offer?

      If a customer has a query about a product, or shipping, or a return, how do you handle it?

      Do you have to act as an intermediary between the customer and the supplier as a regular retailer would?
      Hi kezz

      Well I actually find customer support queries quite low, so when someone does ask a question, I will find it out exactly what they need to know, and get back to them. I usually have a seperate email on that domain for all like queries.

      I make sure I list all info about product, shipping & returns with the item descriptions. Returns are handled by the supplier, and I always check with them first, otherwise I will not use that supplier.

      With shipping costs, I usually offer free shipping to remain competitive. There are shipping modules that come with e-commerce softwares, and most will pull in real time data from companies such as DHL, fedex etc.

      And yes you are pretty much an intermediary! But, it would not be to the exact same extent as a retail outlet, a lot less. (in terms of queries & support).
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  • Profile picture of the author Kezz
    Thanks for the info Isha. Dropshipping is something I've pondered doing for some time, and you've just put it back on my radar.

    Could I ask, when you add products to your OS site, do you have to add them one by one or do you have a bulk adding process?

    Also, how do you handle forwarding the orders to the dropshipper? Do you run off an order sheet and send it to them once a day, or do you have an automated process you use?
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    • Profile picture of the author isha
      Originally Posted by Kezz View Post

      Thanks for the info Isha. Dropshipping is something I've pondered doing for some time, and you've just put it back on my radar.

      Could I ask, when you add products to your OS site, do you have to add them one by one or do you have a bulk adding process?

      Also, how do you handle forwarding the orders to the dropshipper? Do you run off an order sheet and send it to them once a day, or do you have an automated process you use?
      Sadly, I add products one-by-one lol. Not sure if there is an easier way!

      And it terms of organising orders, I do it at the end of the day, daily. I just go through the orders, and send them off to the dropshipper, and tick it off in a spreadsheet.

      I find it easier to target the big price items, i.e. where your margins are high, like $500-$1000 per item! This will inevitably keep the orders low, but with some good traffic, all you have to do is make 10 sales for like $10,000!
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  • Profile picture of the author peterbujok
    This is a great post isha, I've though about this for a while too. I'm looking at the zencart software it looks like like a good one (open source is the greatest). I make a game of finding products that arent listed in Amazon, I'm sure thats where you'll get the least competition but still get plenty of sales.

    Question: do you design your own site, use a content management system, or does the shopping cart software have content management features?
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    • Profile picture of the author isha
      Originally Posted by peterbujok View Post

      This is a great post isha, I've though about this for a while too. I'm looking at the zencart software it looks like like a good one (open source is the greatest). I make a game of finding products that arent listed in Amazon, I'm sure thats where you'll get the least competition but still get plenty of sales.

      Question: do you design your own site, use a content management system, or does the shopping cart software have content management features?
      The shopping cart software should provide you with everything you need. I like designing my own logo's etc, I do that in photoshop, and just upload it via the shopping cart software. But thats it, I do not design anything else of the site, as it is all there!
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