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Hostgator Help Needed

by jan roos
8 replies
I am trying to sign up for hostgator and when I click signup they ask if I want to register a new domain so I click yes and I then register my domain I got from go daddy. Then it takes me to a page where they try and sell me the .net and .org version of my domain name where I click no and then it gives me an error page saying I need to go back and choose a domain. Do you have to buy a domain through hostgator to use their hosting service?
#hostgator #needed
  • Profile picture of the author Mohamed_Mnafeg
    No Jan you can use another registrar
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    • Profile picture of the author jan roos
      Ok, Seems hostgator makes things to difficult for someone to buy hosting from them any other recommendations on good hosting?
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      • Profile picture of the author Alexa Smith
        Banned
        [DELETED]
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        • Profile picture of the author Midas3 Consulting
          Originally Posted by alexa_s View Post

          Jan, I think possibly you and Hostgator are talking at cross purposes here. When they ask you if you want to register a new domain and you click "yes" they think you want to buy one through them. You already have one you bought through Godaddy by the sound of it, so try clicking "no" ...
          THIS...

          You're simply clicking the wrong button, you already have your domain so you don't want to select the option to register a new one.

          FYI, Hostgator simply run an reseller account with ENOM, and their backend is awful, I advise simply registering a domain with a registratr like Godadday, not using Hostgators solution.
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  • Profile picture of the author Mohamed_Mnafeg
    the best is hostgator just re signup
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  • Profile picture of the author Diana Lane
    Alexa's right - you don't want to register a new domain because you've already got one.
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  • Profile picture of the author Glenn Newsome
    There is usually about 3 options. You want to click on "use my existing domain" or some words like that.
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