5 {{ upvoteCount | shortNum }}
5 {{ upvoteCount | shortNum }}

PayPal auto redirect issue to Thank you page preventing my affiliate program to start

by janson55
3 replies
Hope someone here had the same issue and can share their ideas..

I have an eCommerce site selling my own unique products. I purchased an affiliate management software(idevaffiliate) in order to start my own affiliate program. After integrating the software and testing it, I encounter a serious issue.
My site accept payment only via PayPal and even though the auto redirect option is enabled, customer that choose to pay directly with their credit card without registering PayPal account still not automatically redirect but rather have the option to. That means, as long as they don't hit my "thank you page", the affiliate commission is not counted. And therefor I cannot work with affiliate. The only solution I could find is the PayPal pro service but it is currently offered only to the US, Canada and UK which leave me outside. Anyone encountered the same problem? Can you think of any solution?
thanks a lot
Janson
#affiliate #auto #issue #page #paypal #preventing #program #redirect #start
  • Profile picture of the author CDarklock
    Originally Posted by janson55 View Post

    My site accept payment only via PayPal and even though the auto redirect option is enabled, customer that choose to pay directly with their credit card without registering PayPal account still not automatically redirect but rather have the option to. That means, as long as they don't hit my "thank you page", the affiliate commission is not counted.
    Don't send them to the "thank you" page in any other way.

    Now they don't get their product. They will email you and say "dude, where's my product." So you look up who was supposed to get commission, keep records of this, and manually adjust the affiliate commissions when you pay out.

    Alternately, get an account somewhere like E-Junkie.
    Signature
    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
    {{ DiscussionBoard.errors[3592394].message }}
    • Profile picture of the author entry
      Originally Posted by CDarklock View Post

      Don't send them to the "thank you" page in any other way.

      Now they don't get their product. They will email you and say "dude, where's my product." So you look up who was supposed to get commission, keep records of this, and manually adjust the affiliate commissions when you pay out.

      Alternately, get an account somewhere like E-Junkie.

      Keep it simple like CDarklock says
      Signature
      I Have to say a Massive...THANK YOU to every Warrior who has helped me, and thanks to every warrior who helps me in the future...
      {{ DiscussionBoard.errors[3592493].message }}
  • Profile picture of the author O0o0O
    I tried iDevAffiliate a few years ago when first starting out in Internet Marketing and ran into the same problem. Now I've switched to E-Junkie, and that works great for me.
    Signature
    {{ DiscussionBoard.errors[3592482].message }}

Trending Topics