My Paydotcom vendor doesn't pay

by ebooks4u 13 replies
Hi, I am an affiliate for a product that sells via Paydotcom, but the product owner didn't pay my commission since September 2007.

I have sent the owner a couple of emails about it, but got no response. What can I do next?
#main internet marketing discussion forum #pay #paydotcom #vendor
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  • Profile picture of the author HeySal
    I believe that's one of Mike Filsiame's (sp?) programs. You should contact him - or whoever runs paydotcom and tell them what is going on. They will want to fix this as vendors that don't pay will ruin their reputation, too.
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    Sal
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    • Profile picture of the author John Rogers
      Exactly why a number of affiliates won't use PDC.

      John
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  • Profile picture of the author Floyd Fisher
    Originally Posted by ebooks4u View Post

    Hi, I am an affiliate for a product that sells via Paydotcom, but the product owner didn't pay my commission since September 2007.

    I have sent the owner a couple of emails about it, but got no response. What can I do next?

    About the only thing I can suggest at this point is a lawsuit.

    How much are you owed?
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    • Profile picture of the author Steven Wagenheim
      Sadly, I have run into the same problem which is why the only products I
      will promote from PDC are those where I know the product creator personally.

      The only thing you can do is contact Mike Filsaime and from what I understand
      vendors who don't pay are removed from the system.

      Unfortunately, that is your only recourse. But don't expect to see your money.
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      • Profile picture of the author Jelasco
        John, what about all the other affiliate programs? Do you avoid those as well, since you have to trust the vendor to pay you?

        At least with PDC you have them to complain to.
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        • Profile picture of the author Steven Wagenheim
          Originally Posted by Jelasco View Post

          John, what about all the other affiliate programs? Do you avoid those as well, since you have to trust the vendor to pay you?

          At least with PDC you have them to complain to.
          I'll answer this question. Yes, I avoid all of them unless I know the person.
          The only affiliate products I promote, no questions asked, are the ones
          at the Clickbank marketplace because I know that Clickbank will pay me.
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          • Profile picture of the author graphicsgenie
            Originally Posted by ebooks4u View Post

            Hi, I am an affiliate for a product that sells via Paydotcom, but the product owner didn't pay my commission since September 2007.

            I have sent the owner a couple of emails about it, but got no response. What can I do next?
            First thing I would do would be STOP PROMOTING

            then follow the advice already given

            Thanks
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            • Profile picture of the author MikeAmbrosio
              PayDotCom is NOT and affiliate payment program. This is a common misconception.

              It's more an affiliate management program. PDC does NOT pay the affiliates. It simply makes HAVING an affiliate program, with a Marketplace and affiliates easier than trying to do this on your own.

              PDC is not responsible for the product owners behaviour. From the PDC FAQ Page:

              How do I get paid my commissions?

              You will get paid Via Mass Pay to your PayPal or by check. You choose your preference in your profile.

              At the close of each month the vendor has 30 days to pay their affiliates. They may pay on the 1st right away. We encourage them to pay by the 15th. But the vendor may wait to see if he gets any refunded sales. He must pay you by the before the last day of the month (the month after the closed month.) If not, we provide you contact information to request payment. If over 60 days, we provide you a way to report it to PayDotCom.com.
              The next step would be to contact PDC. There's links to the forum and the Helpdesk in the PDC member area.

              Hope that helps...

              Mike
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        • Profile picture of the author John Rogers
          Originally Posted by Jelasco View Post

          John, what about all the other affiliate programs? Do you avoid those as well, since you have to trust the vendor to pay you?

          At least with PDC you have them to complain to.
          I didn't say that I don't use PDC.

          I said a lot of affiliates won't use PDC for the reason stated in the OP.

          Check the old forum. You'll find plenty of discussion about it.

          John
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          • Profile picture of the author Jelasco
            I don't need to go looking for more threads of people who don't trust others to pay them.

            To those of you who don't trust others, what percent of affiliate programs did not pay you as promised? I'm just wondering if the lack of trust is based on you getting burned or just worrying about what might happen.

            Also, why would you expect customers to trust you if you don't trust other people?

            Why would you expect anyone to accept your JV requests?

            I haven't been in an affiliate program that didn't pay as promised. I'm sure it happens, but it's a small minority. It just seems pretty shortsighted to assume the worst about others in business.

            You may be missing out on a lot more money than you're "saving" by being afraid to join these affiliate programs.
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            • Profile picture of the author OnlineMasterMind
              Originally Posted by Jelasco View Post

              I don't need to go looking for more threads of people who don't trust others to pay them.

              To those of you who don't trust others, what percent of affiliate programs did not pay you as promised? I'm just wondering if the lack of trust is based on you getting burned or just worrying about what might happen.

              Also, why would you expect customers to trust you if you don't trust other people?

              Why would you expect anyone to accept your JV requests?

              I haven't been in an affiliate program that didn't pay as promised. I'm sure it happens, but it's a small minority. It just seems pretty shortsighted to assume the worst about others in business.

              You may be missing out on a lot more money than you're "saving" by being afraid to join these affiliate programs.
              Jelasco,

              In theory I agree with you but unfortunately there are people who don't pay.

              When you're driving serious traffic to someone's site this is something you really don't even want to worry about. I used to be exactly where you are, but after not being paid over 3 times by seperate vendors...and being shocked that people will just ignore your emails, (and can pretty much get away with it unless you want to take legal action, which is usually not worth it) I've come to a place where I tend to stick to sites that I know I can hold accountable like clickbank or some of the other larger affiliate networks (i.e marketleverage or hydranetwork)

              Just like offline... it's great to be trusting and assume people will keep their word...but if you don't get everything in writing, you're putting yourself in a vulnerable position. And I've learned the hard way this is the equivalent to dealing with smaller affiliate programs, with no reputable names behind them.
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              • Profile picture of the author terryd
                Yup, I never promote PDC products simply for that reason, been burnt once and don't plan to get burnt again.
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                • Profile picture of the author MikeAmbrosio
                  I typically make it a point to either only promote products of those I know, or I will contact the product owner before I promote and establish a relationship. Except when using Clickbank...the payment is out of the affiliates hands there.

                  To simply say "I won't promote PDC products because of this" simply means the system is not really understood. You should STILL do one of the two above - only promote products from people you know or establish a relationship.

                  This is not a PDC issue. It's the issue of the product owner if they don't pay. There is a ton of very good, nicely converting products in the PDC marketplace.

                  Do your due diligence, whether it's PDC or someone running a butterfly site, or some other self-run affiliate program.

                  Mike
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                  Are you protecting your on line business? If you have a website, blog, ecommerce store you NEED to back it up regularly. Your webhost will only protect you so much. Check out Quirkel. Protect yourself.

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                • Profile picture of the author Chris Lockwood
                  Originally Posted by terryd View Post

                  Yup, I never promote PDC products simply for that reason, been burnt once and don't plan to get burnt again.
                  PayDotCom has nothing to do with it! Like Mike said, it's the individual vendor.

                  Did you report the non-paying vendor to PayDotCom?
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