Anyone successful at getting Kindle account re-instated?

18 replies
I got the email today that my Kindle account has been terminated due to repeated violations of the publishing guidelines. I was one of those who jumped on that PLR bandwagon with all the WSOs recommending it last year. However, I had since removed the PLR books from my Kindle store.

I had one book that was selling very well that was developed from a series of PLR articles. I re-wrote the articles and arranged them into a very nice and informative ebook. There were no refunds that I am aware of.

The other two books I had on Kindle were written solely by me after tons of research.

I had several other Kindle books in the works that I have been researching.


I know others have been terminated so my question is has anyone been successful at getting re-instated?

I have sent them an email but it sounds like they do not answer emails promptly according to the Kindle message boards.
#account #kindle #reinstated #successful
  • Profile picture of the author Ian McConnell
    My account has also been terminated due to the information being freely available on the web. They were written 100% by me from my own experiences, so I have no idea what they are talking about. I was selling more than 2 a day with no refunds... I'm also waiting for a reply from them.
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    • Profile picture of the author nursewriter
      That is what they said in my email...the information was freely available on the web. I did not get a warning email. If they had an issue with one of my books all they had to do was contact me and I would have taken care of it.

      I have contacted them but have little hopes of hearing back.

      It is a shame because I loved publishing on Kindle. It is a great platform for self-publishing... but I guess now I will have to publish my books by myself. Heck, this was the way it was done before Kindle came along.

      Keep me informed if you hear anything back from them.
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    • Profile picture of the author Dean Shainin
      Originally Posted by Ian McConnell View Post

      My account has also been terminated due to the information being freely available on the web. They were written 100% by me from my own experiences, so I have no idea what they are talking about. I was selling more than 2 a day with no refunds... I'm also waiting for a reply from them.
      Do you mind me asking which niche you were in?

      Or maybe there were several niches you were in?

      Thanks ~
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      • Profile picture of the author nursewriter
        Originally Posted by Dean Shainin View Post

        Do you mind me asking which niche you were in?

        Or maybe there were several niches you were in?

        Thanks ~
        Hey Dean,

        I had two original books in the health niche. The third book I had was in gardening....I think that was the one they did not like because it was re-written from PLR. I had no problem pulling that book off even though it was my best seller. But they did not give me a chance to amend the problem.
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      • Profile picture of the author Ian McConnell
        Originally Posted by Dean Shainin View Post

        Do you mind me asking which niche you were in?

        Or maybe there were several niches you were in?

        Thanks ~
        It was model trains and content 100% written by me.
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    • Profile picture of the author MP80
      Originally Posted by Ian McConnell View Post

      My account has also been terminated due to the information being freely available on the web. They were written 100% by me from my own experiences, so I have no idea what they are talking about. I was selling more than 2 a day with no refunds... I'm also waiting for a reply from them.
      Ian,

      Thanks for sharing your story. Just wondering if you used any of your book's content on a website somewhere? Apparently KDP select states that you may use a reasonable amount of the content for promotion, say 10%. If you used more than this, perhaps it triggered a few red flags?

      I had been thinking of using some of my [original] blog posts in a Kindle ebook, but am now wondering if this is such a good idea...
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      Before you do ANYTHING else in your day - do at least ONE thing that brings money into your business.
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      • Profile picture of the author Ian McConnell
        Originally Posted by MP80 View Post

        Ian,

        Thanks for sharing your story. Just wondering if you used any of your book's content on a website somewhere? Apparently KDP select states that you may use a reasonable amount of the content for promotion, say 10%. If you used more than this, perhaps it triggered a few red flags?

        I had been thinking of using some of my [original] blog posts in a Kindle ebook, but am now wondering if this is such a good idea...
        I have been told that there are people out there buying Kindle books and using the content for their own websites. This then triggers the Kindle violation of the content being freely available on the web.
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        • Profile picture of the author batchos
          Gosh, I never thought about that until you mentioned it, and it makes more than cents for the profiteers. In some cases they get the book free.

          There's no end to this madness, or is it just greed funneled by laziness.

          So the question is: how can publishers protect themselves from this happening to them?

          Originally Posted by Ian McConnell View Post

          I have been told that there are people out there buying Kindle books and using the content for their own websites. This then triggers the Kindle violation of the content being freely available on the web.
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        • Profile picture of the author remodeler
          Originally Posted by Ian McConnell View Post

          I have been told that there are people out there buying Kindle books and using the content for their own websites. This then triggers the Kindle violation of the content being freely available on the web.
          Not good. What's to prevent a competitor from deliberately posting up content from your book, which in turn could get your acct terminated?
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          • Profile picture of the author NickVCover
            Have you tried entering a full paragraph from your ebook into Google and searching on it? That way you may be able to tell who is poaching the content at least.
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            • Profile picture of the author tpw
              Originally Posted by NickVCover View Post

              Have you tried entering a full paragraph from your ebook into Google and searching on it? That way you may be able to tell who is poaching the content at least.

              You can only search up to ten words in Google, at a time. Do the search this way with your passage between quotes.

              I hear you can be re-instated. You need to send an email to the Kindle author help and wait about one week to hear back from them. They want you to promise never to break their TOS again.

              They have pulled several accounts for publishing PLR, even after the PLR books had been removed from their system. This makes me believe that once the warning is issued that their bots will automatically disable your account at the appointed time. Then, a human will check into whether you have tried to fix the problem or to contact them.
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  • Profile picture of the author Ian McConnell
    nursewriter, I haven't heard anything yet. But, a Kindle publishing guru has advised (on a webinar) that we should always have a few different Kindle accounts to get around this. It seems to be common that accounts get shut down, even though the material is completely unique and no reason is ever provided. It also looks like getting Amazon to reinstate an account is a lost cause.
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    • Profile picture of the author nubchai
      Originally Posted by Ian McConnell View Post

      nursewriter, I haven't heard anything yet. But, a Kindle publishing guru has advised (on a webinar) that we should always have a few different Kindle accounts to get around this. It seems to be common that accounts get shut down, even though the material is completely unique and no reason is ever provided. It also looks like getting Amazon to reinstate an account is a lost cause.
      If you read the Kindle TOS it does say 1 account per person and you have to provide a SSN. You could form an LLC and get one additional account. Not sure how you would get more than that unless you're married and repeat the above approach with your spouse.
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      • Profile picture of the author nursewriter
        Thanks for the info...I have been reading the Kindle boards and there have been a lot of people getting accounts terminated. Some were at fault while others have stated they got no warning or good reason...Kindle just did not like their content.

        I sent Amazon an email and told them I would be willing to remove the offending book and I would even sign a personal publisher agreement to never submit content that was based on PLR ever again...They promptly emailed me back saying NO.....you do not get a second chance.



        I hope Amazon is not turning into another Ebay. Some people are speculating Amazon is trying to get rid of the little people on Kindle and cater only to the ones who bring in massive sales....I dont know if this is true or not. People can and will say anything.
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  • Profile picture of the author Randall Magwood
    I wouldn't get your hopes up with getting anything re-instated from Amazon. That's just how they roll. Check this out:

    Selling On Amazon.com Sucks !
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  • Profile picture of the author Mary Schiller
    This is all pretty scary, frankly. I'm wondering if it's just safer to sell ebooks only from my own website. You still run the risk of an unscrupulous person plagiarizing it -- but at least you wouldn't be in trouble with Amazon. Yikes.
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  • Profile picture of the author Tadresources
    It annoys me when I hear the excuse "the information is available freely online". Hell, ALL information is free online practically. This should make almost every non-fiction book unsellable by their standards. The point is that you took the time to research this info and put it into one easy to read resources. Not every one wants to sit and research this stuff for days on end, I think people like you do a great service and should be rewarded for it.
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  • Profile picture of the author dardar
    Had about 97 books,until Kindle got funny.
    Now I think I have about 4, don't really know or care.
    But I never got terminated
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