Baffled as to why there is zero response to my web app

27 replies
For a few years, I'd been sitting on (what I thought) was a great idea for a web application for photographers. (Basically photo location sharing using GPS data). GPShots.com (Sorry, don't have the necessary post count to post links).
Anyway, I finally got round to writing it at the end of last year. It took a lot of hard work - it's a complicated site.

Since launch, I tried the usual routes for generating interest (press releases, articles, Facebook, etc...)

You can see from the stats that the response has been a big "ho-hum".

322 Visits
203 Unique Visitors
1,341 Pageviews
4.16 Pages/Visit
00:03:39 Avg. Time on Site
52.48% Bounce Rate
62.11% % New Visits
(This was between the 31st January, and date of this post).

Of the 203 unique visits, about five have actually registered. Of those five, zero have actually used the site.

I'd be interested in your opinions or suggestions as to why this may be.
At this stage, I've pretty much given up on it - which is a shame because my prior (unscientific) market research on the idea had everybody enthusing about what a great idea it was!

I thought I'd ask the good folks here for any opinions and advice.
#app #baffled #gps #photo locations #photography #response #web
  • Profile picture of the author chuggo
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    • Profile picture of the author SavannahSoftware
      Chuggo: Well, to be honest, aside from that I mentioned (press releases, article marketing, Facebook, Twitter, StumbleUpon, Digg, Reddit, etc...), I haven't done too much.

      I realise that it takes a lot of work to generate traffic, but I was (naively) hoping that it would spread "virally". Also, my blog started to generate a lot more interested, so I went where the interest was.
      Also, my marketing efforts seemed to produce zero results. If it had produced any, I would have kept at it, but 1,000 times zero is still zero.

      It's just that it's such a shame to let this die before it starts because it took so much work to write, and I truly believe it's an excellent resource for photographers.

      I have even thought of writing to the people who did register, but then not use it, to ask them why. That kind of sounds defeatist though.
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  • Profile picture of the author travlinguy
    The site looks great. Right off I'm not at all jazzed with what you offer. But don't take offense. I'm not a photographer. You mentioned something interesting in your post and that is your unscientific market research on the idea which had everyone enthusing about what a great idea it was.

    Okay, there's your starting point. Why were they excited? What made them excited? Your site looks great but nowhere do I see you mention a single benefit about what you have. That's what you need to do. Why would anyone care about this? What the hell is in it for them?

    The first thing I thought was, hmmm... I can find my own gorgeous spots to take pics. But then I realized there might be some advantage to dial them up on a mobile device. Again, I'm not your market and if you do want to reach your market you're going to have to get them drooling at what a great service you have because the way it stands now, you ain't doing that. Not even close. Good luck.
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    • Profile picture of the author SavannahSoftware
      Thanks very much for your input, TravlinGuy.

      You could well be right (I'm certainly not ).

      It's a bit of a difficult concept to describe - and maybe that's where I'm struggling.
      You said that you can find your own photo locations, but, that's the point. When I moved to this area a few years ago, I spend the first year-and-a-half driving round searching out good photo spots.
      Some of them were very obscure.
      To have been able to go to a web site, simply click on your location, and ask for all photos within, say, a fifty mile radius of where I am - and be given exact GPS coordinates and a Google map to take me to where the original photographer was standing - would have been fantastic!
      That's basically what the site does.

      For those who have heard of geocaching, it's like that for photographs.

      The trouble is that, like many services of its kind, the benefits get larger the more people use it (as the locations are shared by the users).

      I just don't have a clear way to get "over the hump" of getting enough users to make it more useful.

      I will have another look at the wording on the landing page to see if I can come up with a better "benefits" description and "call to action".

      I appreciate your input.
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      • Profile picture of the author travlinguy
        Originally Posted by SavannahSoftware View Post

        Thanks very much for your input, TravlinGuy.

        You could well be right (I'm certainly not ).

        It's a bit of a difficult concept to describe - and maybe that's where I'm struggling.
        You said that you can find your own photo locations, but, that's the point. When I moved to this area a few years ago, I spend the first year-and-a-half driving round searching out good photo spots.
        Some of them were very obscure.
        To have been able to go to a web site, simply click on your location, and ask for all photos within, say, a fifty mile radius of where I am - and be given exact GPS coordinates and a Google map to take me to where the original photographer was standing - would have been fantastic!
        That's basically what the site does.

        For those who have heard of geocaching, it's like that for photographs.

        The trouble is that, like many services of its kind, the benefits get larger the more people use it (as the locations are shared by the users).

        I just don't have a clear way to get "over the hump" of getting enough users to make it more useful.

        I will have another look at the wording on the landing page to see if I can come up with a better "benefits" description and "call to action".

        I appreciate your input.
        Perhaps without realizing it a marketing plan was just born. Here, try this:

        "You're sitting in your trendy loft in Manhattan. You want to make a great impression on ___________. Fill in your sweetie's name. She looks fabulous in a rustic setting. You'd love to take her on a picnic and get some really great shots of her, especially with that beautiful flowing blonde hair.

        But as a city boy, you don't have a freakin' clue as where you might find the perfect setting......

        Ta-dah! GP Shots to the rescue. Corny as spit, I know. But you need to light the fire for your visitors. This is kinda how you might be able to do it.

        Don't expect your visitors to see things the way you did, especially with a relatively new concept like this. You need to take them by the hand while you have a club in your other hand in case they don't get the point. Get it?
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  • Profile picture of the author davejug1
    press releases, articles and Facebook are not the right places to find photographers.

    Pinterest (given that it's pretty much an image sharing network) and forums like this one are the places to promote your app.

    Photography Forum & Digital Photography Forum
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    Yes I do have freebies!

    Expertise comes not through knowledge or skills, but through practice
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    • Profile picture of the author IMMer1975
      Please take my advice as constructive criticism - just one persons opinion! Feel free to ignore!

      1. The first thing that catches my eye on the site is actually the advertising on the right. And my first opinion then is "this is not a big player - nothing new in the photography website world...time to move on". I'm not saying this is fair, but its the thought that goes through my head. Grow first...THEN pursue the advertising dollars (or other ways to monetize).

      2. The next thing I see is a bunch of very small scrolling thumbnails that have no value. They are too small to appreciate the photography and they are not hot linked to anything. Pure distraction.

      3. Then you tell me, in text, how easy it is to use, but there are 5 steps. If you believe surfers have no attention span, you better believe my eyes glazed over the text...subconciously thinking this looks complicated. You need to immediately, and graphically, grab the surfers attention and show how easy it is. Make it three steps with big graphics "Get started today: 1) Register for free 2) Upload your memories 3) Watch the discussion flow!" (as a example).

      3b. Not saying my site is a work of art, but if you look at my signature site, you will understand the part about the quick attention grab and making it look simple.

      4. Your site layout is a bit off. After the main messaging, there is a column of photos on the left but all white space scrolling down.

      5. I do think that you should consider some professional design work. You're obviously a talented coder to write all this, but graphics design is a different skill set (I'm terrible at it). A designer will make a more "wow" effect.

      6. Finally, your home page does not make we want to participate even though its a social network of sorts. I dont see engaging extracts or compelling calls to action.

      Again, please feel free to ignore the above advice. I actually think you have a very good idea here. These things are always tough and I wish there was a formula to make something viral! If it were me, I'd spruce up the offering before engaging on more PR/Marketing.

      Good luck to you...I hope this can take off...its a good idea.

      Chris
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      Pssst...want to learn how to build marketing funnels in Mautic marketing automation to propel online conversions?

      Or are you interested in learning Wordpress? Check out my free video courses here. Taken by over 25,000 students on Udemy.

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  • Profile picture of the author jeskola
    Design off the site - too much info/text, looks quite old fashioned - you need to make it more '2.0'...

    For example - look at the top half of this page - Email marketing software for web designers - Campaign Monitor

    Imagine your site like that - screen shot with a nice solid sales line and giant sign up button.

    Stronger call to action required - you need a big sign up button.

    First thing users will see is ' New! GPShots.com now has a forum! It's in the menu above.' It should be your sales message... for example

    "You take the photos, we show you where" or something or other (im no copywriter!)

    Then a little sentence giving your proposition - unique selling point - then a list of 4 or 5 bullets then a big sign up button.

    That plus the screenshot is enough for the top - then next block would be a bit more detail about features of the site and maybe a little testimonial block.

    I can help you with this if you like - just drop me a PM.
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    Don't look to MAKE money - look to HELP people and you will make all the money you can ever want.

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  • Profile picture of the author LMC
    @theOP

    -----------------------------

    This is coming from an angel investor experience.

    -----------------------------


    The site looks circa 1997. I need it jazzed up, I need it to look Web 2.0. I want to see Facebook Integration for sharing of the photos, and I want to see a simple call to action sign up form on the main page.

    Think Facebook's main login.

    I want you to take your concept. This will be the hardest part. However, take that concept and turn it into 10 or less words. In those 10 words you need to explain the site, it's purpose, and future.

    I want to see mobile integration, sharing coordinates from live mobile feed, bring in the smartphone users, think Instagram, but now add your GPS coordinates and location automatically. I want to see an App.

    However, you still need to define your market, is it the adventure type, do you want your photos to be of amazing landscapes, or does a lamp post in the middle of no where still count? Are we mainstream? Or are we niche grouped?

    hmmm

    I also want to see a better integrated user interface, it's not user friendly, quick buttons that let me know what to do.

    Finally, I want the added feature for users to earn money off their photos... think BigStockPhoto, Istockphoto....

    Get all of that done... then contact me and you'll have your first investor.

    But all in all, this is just my opinion.
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    • Profile picture of the author SavannahSoftware
      Wow. So much good advice. Thank you all for taking the time.
      Design off the site - too much info/text, looks quite old fashioned - you need to make it more '2.0'...
      The site looks circa 1997. I need it jazzed up, I need it to look Web 2.0.
      I agree. I had had exactly this thought. I had tried to make it minimalist so that the design didn't get in the way of the functionality (like Flickr), but, I think I ended up with simply "old-fashioned" as you say. It definitely doesn't look "2.0".

      I can't afford to hire a designer to help, but I have made much more interesting designs myself in the past. Although, yes, I'm a coder first, I will definitely "jazz up" at least the home page, and report back. :-)

      Stronger call to action required - you need a big sign up button.
      Finally, your home page does not make we want to participate even though its a social network of sorts. I dont see engaging extracts or compelling calls to action.
      I want you to take your concept. This will be the hardest part. However, take that concept and turn it into 10 or less words. In those 10 words you need to explain the site, it's purpose, and future.
      I also want to see a better integrated user interface, it's not user friendly, quick buttons that let me know what to do.
      Got it. I'm copying the points from all your replies and consolidating them into a document to work from.

      The first thing that catches my eye on the site is actually the advertising on the right. And my first opinion then is "this is not a big player - nothing new in the photography website world...time to move on". I'm not saying this is fair, but its the thought that goes through my head. Grow first...THEN pursue the advertising dollars (or other ways to monetize).
      OK. I'll take that off. To be honest, I had removed it from the home page, and registration pages. I'd only recently put it back on because nobody was ever seeing any advertising because they wouldn't go past the first page!

      I want you to take your concept. This will be the hardest part. However, take that concept and turn it into 10 or less words. In those 10 words you need to explain the site, it's purpose, and future.
      You're right. This has always been the hardest part. Back to the drawing board (again).

      I want to see mobile integration, sharing coordinates from live mobile feed, bring in the smartphone users, think Instagram, but now add your GPS coordinates and location automatically. I want to see an App.
      This was all in the pipeline. To be honest, it all stalled because of the zero response. I didn't want to throw more time at it before I got some kind of response. When/if I get some kind of "action" with it, they will be back on. This sort of thing is perfect for a mobile version.

      Finally, I want the added feature for users to earn money off their photos... think BigStockPhoto, Istockphoto....
      Right. I will put some thought into that. At least some kind of reward other than the "kudos" currently offered.
      Do you think providing the ability to connect photographers with potential buyers - without actually brokering the deal - would be enough. I only ask this as I'm up against limited time now.

      Again, thank you all for your constructive criticism/advice. Rest assured it's appreciated and being taken notice of. Keep it coming!
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    • Profile picture of the author Paul Myers
      Wow. I can soooo see the attraction of this idea.

      I mean, who wouldn't want to go straight to where Ansel Adams took some of those fantastic shots? Granted, they wouldn't have the GPS coordinates, or any other metadata, but it makes the point, no?

      This could be really cool as a way for amateur photographers to share great locations in their areas, pros to show off where they've been, and for games and adventure plans to be born.

      You need to capture people's imaginations at first to get them talking. Once you get a few of them competing, the thing stands a chance of going viral. How you go about that would depend on what crowd you were looking for.


      Paul
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      Stop by Paul's Pub - my little hangout on Facebook.

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  • Profile picture of the author getty
    I share your concerns. I've subscribed to different media outlets to promote my services but the effectiveness hasn't been much influential to my operations, but I am still trying my best. I think that you have to put yourself on the viewer's perspective and analysis whether by reading what you post if they actually like it, or would be attracted to it that they come and visit your website!

    Best of luck in the future.
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  • Profile picture of the author Mike Hill
    Short Answer:

    Your website isn't appealing nor inviting.


    How To Fix It:

    You need to look at other app sites and model their layouts. Right now your site doesn't tell me the BIG benefit. Heck when I first came to your site I had to take time to read as to what it did.

    It's a cool idea and I see a lot of potential with this idea but it has to be more appealing.
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  • Profile picture of the author UMS
    I'm a keen photographer, but I can't see what your unique angle is?

    What makes your site any different to all the other sites that allow you to upload/find photos based on GPS or geotagging data?

    What makes it any different to Google Earth?
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    • Profile picture of the author SavannahSoftware
      Originally Posted by UMS View Post

      What makes your site any different to all the other sites that allow you to upload/find photos based on GPS or geotagging data?
      The few big sites that do contain geotagged photos (assuming the people actually do geotag their photos [few, in my experience]), are geared towards the photo - with incidental location information. Mine is geared toward the location - with incidental photos.

      Originally Posted by UMS View Post

      What makes it any different to Google Earth?
      You do know that photos have to be reviewed, and some will be accepted for inclusion on Google Earth? Google Earth isn't a photo site.

      However, you have highlighted the struggle that I am up against. The people who know enough to be aware that some of the bigger sites do indeed allow geotagging of photographs, immediately default to "So what. It's already there". Without seeing that there is actually a big difference and, in my opinion, much more value in terms of interface, functionality and the whole concept of the site.

      It isn't a photo sharing site. It's a location sharing site.
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  • Profile picture of the author Tobarja
    The new design is an improvement. I think it should still have a box flipping through recent/popular images.

    Google+ has a bunch of photographer's circles. Find and start following some people there. Share some of your own photos that are in your site through to G+. Do some real commenting on popular photographer's pictures. Don't spam; don't mention your site in your comments, unless someone asks.

    Note: If you make decent comments, you will get circled; even if they're controversial.
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  • Profile picture of the author travlinguy
    I liked it the way it was before. You're still not offering any compelling reason to stay on the site. You've gotta scream benefits. Don't worry as much about the appearance of the site as the message. You can tweak the appearance later.
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  • Profile picture of the author rooze
    Wait a minute.

    Your stats are actually very good. I'd take something very positive from the following if it were me:

    322 Visits
    203 Unique Visitors
    1,341 Pageviews
    4.16 Pages/Visit
    00:03:39 Avg. Time on Site
    52.48% Bounce Rate
    62.11% % New Visits
    (This was between the 31st January, and date of this post).
    Of the 203 unique visits, about five have actually registered. Of those five, zero have actually used the site.


    Your page-views, time on site, bounce rate are all very good, and that's without your site having a clear statement on what it is and how to use it.

    In fact, I'd be elated with the results considering where you're at. Make the changes suggested - a clear and unambiguous "what this is about" statement with clear directives on how to use the site and the benefits it offers the end-user.

    Then you just need to get more traffic.
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    • Profile picture of the author aaallday2010
      Originally Posted by rooze View Post

      Wait a minute.

      Your stats are actually very good. I'd take something very positive from the following if it were me:

      322 Visits
      203 Unique Visitors
      1,341 Pageviews
      4.16 Pages/Visit
      00:03:39 Avg. Time on Site
      52.48% Bounce Rate
      62.11% % New Visits
      (This was between the 31st January, and date of this post).
      Of the 203 unique visits, about five have actually registered. Of those five, zero have actually used the site.


      Your page-views, time on site, bounce rate are all very good, and that's without your site having a clear statement on what it is and how to use it.

      In fact, I'd be elated with the results considering where you're at. Make the changes suggested - a clear and unambiguous "what this is about" statement with clear directives on how to use the site and the benefits it offers the end-user.

      Then you just need to get more traffic.
      My 2 cents:

      I agree 100%. Your stats are highly impressive. 4.16 pages per visit and 00:03:39 Avg. Time on Site is highly admirable.

      I'll be honest, I was not wowed by your site (hated the blue font ), but then again, like travelinguy I'm not a photographer.

      Good Luck!
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  • Profile picture of the author Anders Eastgrove
    You said it yourself: "It isn't a photo sharing site. It's a location sharing site."

    That's something that needs to be on your landing page. Perhaps not word for word but the fact that it's a location sharing site.
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  • Profile picture of the author SavannahSoftware
    Thanks Rooze. The thing is that many of those page hits are my friends - and some beta testers who remained after it went live.

    The real stats are that since 31st January, five people have signed up (actually six, because I just had one more). Of those six, none have done anything more than sign up - certainly that I can tell.
    At least, they haven't posted any locations/photos or commented or "liked" any photos that I have uploaded - for I would get an e-mail notification if that was the case.
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    • Profile picture of the author rooze
      Originally Posted by SavannahSoftware View Post

      Thanks Rooze. The thing is that many of those page hits are my friends - and some beta testers who remained after it went live.

      The real stats are that since 31st January, five people have signed up (actually six, because I just had one more). Of those six, none have done anything more than sign up - certainly that I can tell.
      At least, they haven't posted any locations/photos or commented or "liked" any photos that I have uploaded - for I would get an e-mail notification if that was the case.
      Have you tried emailing the people who've signed up with a simple questionnaire? - Ask them why they haven't taken further action and what would be necessary to get them to do so.

      Also, you'll want to protect your signup form from automated 'bots asap, otherwise your stats will be slanted. It takes a brand new website of mine around 48hrs before the registration form starts to get 'spammed'.

      Other than that, to reiterate what others have said, it is a little 'passive' and really needs a bolder presentation IMHO. Also, when I think of photography....well, the images you have don't really catch the eye and draw me in. Perhaps look towards some of the Photo sharing sites for some inspiration.
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  • Profile picture of the author SavannahSoftware
    Hi Rooze. Yes, I have definitely thought of e-mailing the people with a questionnaire. I have been holding off because I didn't want to sound defeatist. I could certainly avoid that in the way it is worded though.

    My sign-up is double opt-in. They have to respond to an e-mail message by clicking on a link with a unique code embedded to be activated.
    I was very careful about writing the application with protections from the Internet baddies. Especially given the fact that anybody could upload any kind of picture. Only one user has to "flag" the photo, and it is immediately removed from display, and I get an e-mail notification to review it.

    I got a Google alert last night that the site has received a favourable "review" on a GPS related site, so that's something!

    I think I will definitely integrate the new design (or a variation of it). I don't see how it could harm it.
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  • Profile picture of the author Kael41
    If I may just offer one slight suggestion. I think having an interactive map of the U.S would go a LONG way on the home page of your new design. Location sharing plus interactive map would screen simplicity to me.
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  • Profile picture of the author Therese
    Your new design I found confusing because the natural way for westerners to read is left to right so I read "Find drive take upload" then the next line "Here! there photos share" and I was left puzzled (briefly). It would be better if in each colum the words were at the top: Find Here! above the image, Drive There above the image, etc. maybe using an arrow pointing down to each image to drive the point home.

    Also right at the top should be a big headline (as previously mentioned): "This is a Photo Location Sharing Website!" - that way no-one is in any doubt about what it's for.
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