Paypal Holds + WarriorPlus
Hey,
Today Paypal notified me that:
We're writing to let you know about a change to your PayPal account.
Starting 4/13/2012, money from payments you receive will be placed in a pending balance for up to 21 days.
I immediately called them on the phone, and asked why my payments were being held. I've had no disputes ever in my account, and a perfect and clean history.
I was told by the representative that it was the way in which the third party processor, in this case WarriorPlus handles it's paypal transactions. They said, that the sales that are coming into my account are listed as Goods, and that because I am selling a digital product, it should be listed under Services.
That if payments were listed under services they would not be held. She also went to say that if I provided receipts from the post office that the hold could be lifted sooner. I reminded her that I am selling a digital product.
So unless Warriorplus fixes there system, this will continue to happen to many sellers.
Are their any alternatives outside of securing my own merchant account, or a similar service that process these payments as Services? I'm sure I can just place a buy it now button in my thread, but what about my affiliates that are converting at over 20%? What option do I have for them. How can their sales be tracked.
This is major problem. Someone more knowledgeable please advice.
Thank you,
Jason
Today Paypal notified me that:
We're writing to let you know about a change to your PayPal account.
Starting 4/13/2012, money from payments you receive will be placed in a pending balance for up to 21 days.
I immediately called them on the phone, and asked why my payments were being held. I've had no disputes ever in my account, and a perfect and clean history.
I was told by the representative that it was the way in which the third party processor, in this case WarriorPlus handles it's paypal transactions. They said, that the sales that are coming into my account are listed as Goods, and that because I am selling a digital product, it should be listed under Services.
That if payments were listed under services they would not be held. She also went to say that if I provided receipts from the post office that the hold could be lifted sooner. I reminded her that I am selling a digital product.
So unless Warriorplus fixes there system, this will continue to happen to many sellers.
Are their any alternatives outside of securing my own merchant account, or a similar service that process these payments as Services? I'm sure I can just place a buy it now button in my thread, but what about my affiliates that are converting at over 20%? What option do I have for them. How can their sales be tracked.
This is major problem. Someone more knowledgeable please advice.
Thank you,
Jason
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