Has the BF server crashed already???

DEERFARMER

17 years ago

Same thing happened to me.

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eholmlund

17 years ago

No surprise there. It appears to me that the site has not yet crashed, but it is loading VERY slow. I'm a supporter and promoter of the program... but come on Mike! You've done this enough times ;-) There ARE ways to load balance massive amounts of traffic.

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jlandells 17 years ago

Originally Posted by eholmlund

It appears to me that the site has not yet crashed, but it is loading VERY slow.

It loaded really slow, but the sales page is timing out!
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- mjbmedia 17 years ago
  
  this sucks, I went on a Carribean cruise with Mikes lot in Jan, and am booked for next Jan, but man if he cant even sort something like this out, forget it.
  Im sure theres more than 5000 available etc but even so, come on i aint got time to waste so you can save peanuts on the servers etc
  
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Floyd Fisher

17 years ago

Originally Posted by eholmlund

No surprise there. It appears to me that the site has not yet crashed, but it is loading VERY slow. I'm a supporter and promoter of the program... but come on Mike! You've done this enough times ;-) There ARE ways to load balance massive amounts of traffic.

Dude, go read up on the launch of Quixtar.

If they could burn through hundreds of millions of dollars, hire the best and brightest minds anywhere, and it still crashes on launch, what chance does little old Mike Filesame have of that not happening...even with all the experience he has at doing this stuff?

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LittleMike

17 years ago

Originally Posted by Floyd Fisher

Dude, go read up on the launch of Quixtar.

If they could burn through hundreds of millions of dollars, hire the best and brightest minds anywhere, and it still crashes on launch, what chance does little old Mike Filesame have of that not happening...even with all the experience he has at doing this stuff?

I agree, Floyd. Look at Blizzard Entertainment's releases of World of Warcraft. This is a company that can print money at will, yet they always have server issues then they release an expansion - heck they even have server issues on patch days.

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Floyd Fisher

17 years ago

Originally Posted by LittleMike

I agree, Floyd. Look at Blizzard Entertainment's releases of World of Warcraft. This is a company that can print money at will, yet they always have server issues then they release an expansion - heck they even have server issues on patch days.

And they aren't even an 8 billion dollar corporation....like Amway is.

I hear the City of Chicago still won't allow Amway distrubutors to set foot in the place after they crashed internet service there...and that was 10 years ago.

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eholmlund

17 years ago

Originally Posted by Floyd Fisher

Dude, go read up on the launch of Quixtar.

If they could burn through hundreds of millions of dollars, hire the best and brightest minds anywhere, and it still crashes on launch, what chance does little old Mike Filesame have of that not happening...even with all the experience he has at doing this stuff?

You just answered your own question. Mike has the experience of going through this several times. Quixtar did not. Besides that, bandwidth and enterprise level hosting is WAY cheaper now than it was back when quixtar launched. There are ways to handle traffic. In Mike's case, maybe it is not worth the investment because he knows he will give away all the BM courses anyway, but it is definitely possible to handle it. It is common for sites to crash when they get mentioned in a major news article (ie. the old slashdot), and in those cases the site had no way of being prepared. But in this case, Mike had plenty of time to prepare.

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Floyd Fisher

17 years ago

Originally Posted by eholmlund

You just answered your own question. Mike has the experience of going through this several times. Quixtar did not. Besides that, bandwidth and enterprise level hosting is WAY cheaper now than it was back when quixtar launched. There are ways to handle traffic. In Mike's case, maybe it is not worth the investment because he knows he will give away all the BM courses anyway, but it is definitely possible to handle it. It is common for sites to crash when they get mentioned in a major news article (ie. the old slashdot), and in those cases the site had no way of being prepared. But in this case, Mike had plenty of time to prepare.

You mean to tell me Mike Filesame is way smarter than the combined brains of IBM and Microsoft? I just spit coffee all over my keyboard just thinking about that one. :p

You really need to take a chill pill. This stuff happens, and if a multibillion dollar company can't stop it, I doubt Mike Filesame and his six figure launch budget has a chance in hell of avoiding the same fate.

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eholmlund

17 years ago

Originally Posted by Floyd Fisher

You mean to tell me Mike Filesame is way smarter than the combined brains of IBM and Microsoft? I just spit coffee all over my keyboard just thinking about that one. :p

I'm not sure what you mean about the "combined brains of IBM and Microsoft", but yes Mike and his team know more about their own product launches than the combined brains of IBM and Microsoft.

BTW- Mike is a good friend and it's not like i'm mad at him or anything. I also understand that stuff happens no matter how well prepared you are. But I question whether he was ill-advised by someone in regard to how prepared he was for the traffic.

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mjbmedia

17 years ago

loads slow and the buy it page crashes, no doubt we'll get 4 weeks suppky of 'Im so sorry we goofed' emails now poor poor show by someone who can afford much better

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Ross Kenny

17 years ago

So no one has it.. The payment page didn't work for me either...

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DEERFARMER

17 years ago

This is insane-Filsiame

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LittleMike

17 years ago

Same deal for me. I went on at 11:45 after I got the early bird email and the sales page was loading slow as molasses. I couldn't even get to the buy page after hitting Add to Cart.

I was really hoping I could get my hands on one of the free 5000.

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mjbmedia

17 years ago

Warning: mysql_connect() [function.mysql-connect]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11) in /home/butter/public_html/free/lib/inc.db_mysql.php on line 91

Temporary Error

Right now this service is unavailble. We are experiencing a temporary error and will be fixed within 24 hours.
A complete report with this problem was already sent to our programmers and they are working on fixing it asap.
We apologise for this. Please try again later.
SITENAME Staff.
Database error: connect(localhost, butter_bfmuser, $Password) failed.
MySQL Error:

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mjbmedia

17 years ago

perhaps they didnt expect 45000 people to be interested DOH!

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LittleMike

17 years ago

Okay, so I got to the buy page now but I keep getting a browser pop up that say "There was a problem with the request"

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jlandells

17 years ago

I'm getting the same error

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NoelleGrandison 17 years ago

I haven't even gotten that far. I'm just getting a timeout after hitting the add to cart button. Geez.:confused:
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LittleMike

17 years ago

Now the pop ups stopped but it looks like the Place Your Order button isn't doing anything.

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mjbmedia

17 years ago

i went on when i got the email, now some 45+ minutes ago, and ive just been let down , you guys go to http://butterflymarketing.com/free/ theres ustream there apparently MF and Tom Beal etc trying to sort things out and asking people not to order so they can sort it out, well yeh ok, like your worldwide emails are going out in 10 minutes so wheres the advantage in us pre booking now huh, see below next post for the latest

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LittleMike

17 years ago

Ugh, my mistake, I hit refresh thinking maybe I could get the Place Your Order button to work and now it just won't load at all. Let me know if Mike pops his head in here telling everybody he's going to have more made to give to us.

Hell I'd even pick it up from his office. I'm only like 15 minutes away or so.

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saxi

17 years ago

Mike "Network Timeout" Filsaime

Why would he use some no name hosting provider to try to do a multi-million dollar launch, I've never even heard of Tek Channel Consulting / Wholesale Bandwidth.

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Rachel Incoll

17 years ago

Yep, I'm the same. Before I could actually get the main web page, just not the order page but now I can't get anything.

It's 3 am in the morning here

so I'd rather be in bed, but as I made the effort to get up half an hour ago for this I'll stay up for a bit longer!

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jlandells

17 years ago

Could this be part of the launch strategy??? Mike's got all of us here primed to order, and the site is set to go "public" in 25 minutes! Maybe he wants to have the site sell out within minutes of the official launch time, by having us all here frantically trying to beat the masses???

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PeteNY 17 years ago

I can't get in either. And, it's not even the "official" 1pm launch time. This is still "early bird" time.

Hope we all get in eventually!
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mjbmedia

17 years ago

Mike Filsaime, Ustream.TV: MarketingDotCom Live with Mike Filsaime. Education,How to,News,Events,Technology,Information Technology

its live from his office, he guarantees everyone gets a course thats on the early list

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LittleMike

17 years ago

Originally Posted by mjbmedia

Mike Filsaime, Ustream.TV: MarketingDotCom Live with Mike Filsaime. Education,How to,News,Events,Technology,Information Technology

its live from his office, he guarantees everyone gets a course thats on the early list

Is this true? Because he had 45,000 on his early bird list.

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mjbmedia 17 years ago

Originally Posted by LittleMike

Is this true? Because he had 45,000 on his early bird list.

yes straight from his mouth on ustream seriously
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Alton Hargrave

17 years ago

I think the butterfly musta crashed. The excitement is there. The buyers are ready...

I wonder if more than a very few managed to purchase. I almost did. I got all the way to the payment button...but it is dead.

Alton

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LittleMike

17 years ago

Originally Posted by Alton Hargrave

I think the butterfly musta crashed. The excitement is there. The buyers are ready...

I wonder if more than a very few managed to purchase. I almost did. I got all the way to the payment button...but it is dead.

Alton

Same here Alton. Then I hit refresh and i can't get in at all now. What did he say on UStream?

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jlandells

17 years ago

Ha - this gets better! I'm connecting through a 3G card, and my service provide have blocked UStream "for security reasons"....!

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ailing_singapore 17 years ago

the crowd must be overwhelming!
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jlandells

17 years ago

OK, so now the site really is down - not just overloaded!

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sublime-products

17 years ago

I'm glad I'm not the only one with the exact same problem.

I have to say it doesn't say much for the great Kiosk hosting, that's supposed to be able to cope with anything you throw at it.

At least it'll be interesting to see exactly how fast this does sell out and how fast some 'extra copies' are made available - and how many.

Amin

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Michael Mayhew

17 years ago

It's an abortion!
I had my credit card details filled out and submitted at 11:01!
LOL.
Can't arrange for a reliable server? Knowing 45,000 are coming?

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DavidCarter

17 years ago

Been trying for 45 minutes now...glad in some ways it's not just me having problems

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mgbgt

17 years ago

I was able to log on but when I went to check out my total was over 2,000. When I went to paypal it didn't change. Did I miss something?

Dave

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jlandells 17 years ago

Originally Posted by mgbgt

I was able to log on but when I went to check out my total was over 2,000. When I went to paypal it didn't change. Did I miss something?

Dave

You got to PayPal???? That wasn't even an option for me!!
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mjbmedia

17 years ago

yeh true, we're just frustrated, not really mad

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PeteNY

17 years ago

They ask that we not try to go to the server so that they can log in and tweak a few things and get it up and running.

He hit the "most viewed" page on Ustream with 2172 current viewers. The number two spot for "most viewed" is just over 500.

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Ross Kenny

17 years ago

Mike is strugglying to log into the server himself... Got the video stream on of him trying to sort the issue out. He keeps broadcasting updates. He's trying to slow traffic down by only letting people order if there surname is A - F.

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jlandells

17 years ago

Wow - this is a new error:

"Connection Refused" !

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jlandells

17 years ago

So, if there are 5000 with surnames in A-F, the rest of us lose out???

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Michael Oksa

17 years ago

I couldn't care less, but the cynic in me just wanted to say, "and here everyone is talking about it!".

BTW, BF2, or BF3, or XJ9 or whatever isn't going to get 10,000,000 people (WoW est.) trying to buy - so the downed server thing looks like part of the strategy. Whether it is or not, it appears that way. If they are so wealthy from the products they hawk, then why not show off that wealth by having just one - just one - launch go smoothly?

Downed server = more free publicity.

All the best,
Michael

p.s. You know what would really make me happy? Not having launches discussed at the WF. It gets annoying.

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Raydal

17 years ago

Originally Posted by Michael Oksa

I couldn't care less, but the cynic in me just wanted to say, "and here everyone is talking about it!".

BTW, BF2, or BF3, or XJ9 or whatever isn't going to get 10,000,000 people (WoW est.) trying to buy - so the downed server thing looks like part of the strategy. Whether it is or not, it appears that way. If they are so wealthy from the products they hawk, then why not show off that wealth by having just one - just one - launch go smoothly?

Downed server = more free publicity.

All the best,
Michael

p.s. You know what would really make me happy? Not having launches discussed at the WF. It gets annoying.

But isn't this is the place to discuss marketing strategy. You said
that this was a strategy to get more publicity.

-Ray Edwards

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Michael Oksa 17 years ago

Originally Posted by Raydal

But isn't this is the place to discuss marketing strategy. You said
that this was a strategy to get more publicity.

-Ray Edwards

Good point, Ray.

There's a fine line between discussing marketing, and the actual marketing itself. It seems for each new big launch, that line gets blurred.

On the other hand, there are lessons that can be learned from that.

1. Get other people to talk about your stuff.

2. Any buzz is good buzz.

3. Forum rules shouldn't be broken, but creatively exploited.

Again, I'm flipping back and forth here. Part of me does get annoyed with the cookie-cutter posts for big launches, and the other part of me is smart enough to mine the good stuff from the same posts.

Anayway, good point, and it looks like I really need another cup of coffee (the sedative from yesterday's procedure must not have worn off all the way yet).

All the best,
Michael
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- Gerry Humphrey 17 years ago
  
  I think it is funny with all the apologetic messages and using Quixtar/Amway as an example. (There was a lot of things down)
  
  It is rather straight-forward to deal with mass influx of visitors, as there are even wordpress blogs that have handled larger amounts of traffic.
  
  The problem is that the BFM site seems it was not completely designed for it.
  
  The order page has to do multiple hits to deal with the two country fields and the two affiliate sign up fields. This puts a lot of load on to the MySQL server.
  
  One thing they did right was push out most (if not all) of the images to an Amazon S3 system.
  
  In any case, at least they are trying to get it back online and are being rather open about it. =)
  
  Now, the reason for my post, is if any of you are not watching the stream, they posted the following on an overlay...
  
  Order Process On Hold
  Come back between 3pm and 7pm (eastern)
  We Will Guarantee Everyone A Course
  
  While I am not sure who 'everyone' is exactly, (hopefully at least everyone who got an Early Bird email) it is time to stop refreshing the site and trying to order =)
  
  Mike F. just said on uStream that the site will be back later and kept online for 24 hours or maybe 2 days and if he needs to make more he will.. so everyone will have a chance to order it (during that time period)
  
  Should be interesting to see how the "Next Big Thing" is launched =)
  
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Ross Kenny

17 years ago

Here's the link

Mike Filsaime, Ustream.TV: MarketingDotCom Live with Mike Filsaime. Education,How to,News,Events,Technology,Information Technology

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DavidCarter

17 years ago

Mike has just asked people not to do anything while they are working on the server so I shall just sit back and see what happens.

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eholmlund

17 years ago

Mike has just announced that everyone will get one, so you don't have to waste time waiting for it to go live.

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Michael Mayo 17 years ago

Mike also announced that they received an email from Twitter saying that
they took them down too...lol
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jlandells 17 years ago

Originally Posted by eholmlund

Mike has just announced that everyone will get one, so you don't have to waste time waiting for it to go live.

So.....

If I make my 1.5 hour drive home (yes, I'm still working in my J-O-B) I should still be able to place my order??? :confused:
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ailing_singapore 17 years ago

time to sleep then.
good night everyone.
this is butterfly marketing truly?
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Alton Hargrave 17 years ago

I read that about 60 orders went through. Sounds like everyone did as they suggested in the buildup...they had their finger on the button!
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anth.elias 17 years ago

Originally Posted by eholmlund

Mike has just announced that everyone will get one, so you don't have to waste time waiting for it to go live.

Thanks Eric
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jlandells

17 years ago

Hey - I'm in!

It seems to be working now with no performance issues at all!

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jlandells

17 years ago

I spoke too soon!

So, it took my credit card details and through 2 OTO's, then crashed again!

Now I don't know whether I've been charged, or whether I need to order again, although if I order again, Mike has stated that I'll get nothing and be blacklisted (see the terms on the first page...)

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shorwood

17 years ago

Originally Posted by jlandells

I spoke too soon!

So, it took my credit card details and through 2 OTO's, then crashed again!

Now I don't know whether I've been charged, or whether I need to order again, although if I order again, Mike has stated that I'll get nothing and be blacklisted (see the terms on the first page...)

He just said on Ustream that they are resetting it because multiple people have had this issue. So just wait until he says the site is up and running and then you can order. You will not get blacklisted.

Shawn

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PeteNY

17 years ago

Mike Says we can get a course today or tommorow. No rush.

Early bird crashed again. Was only for people with last names A-F. I'm D... Damn!

OTO is an invite to a workshop in Vegas in June.

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Daniel Beazley

17 years ago

He's saying "everyone" will get one, because of the "crash." So maybe he never planned to only send out 5000 freebies? He seems like a smart guy, I'm sure he could have got a decent server...

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jlandells

17 years ago

OK - I definitely made it - I got confirmation emails!

Good luck to the rest of you with getting in.

I'm outta here to face the commute home...!

-John.

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Rachel Incoll

17 years ago

Managed to get in - the order confirmation page (after the cc details) crashed and didn't display but I've just received an email saying thakyou for your order so looks like it went through ok.

Anyway, I'm off to bed for a couple more hours shut eye!

Cya

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mikefilsaime

17 years ago

I know Eric. I suck!

LOL - I hate this. We are told everything should be ok...and we UNDERESTIMATED.

Our last 3 launches went off without a glitch.

The7fs, TrafficFusion, InstantAffWebsite etc.... and they were all JV'd up.

But this one was my most supported launch ever. One of the most in our
industry in fact.

And it was NOT $1997 with a TRAFFIC and 4% conversion.

It was not a risk free trial for a DVD or a Report.

And I think the 5000 number really had people chomping at the bit
to be there even just early bird. So with the $2k value for just s&h
plus massive support and limited production units, it is obvious we
underestimated here

But 1700 actually made it even while we removed the order button when
the site was slow or crashing.

I agree Eric, there are ways to deal with this. But we just never had
5000 people wanting to hit a ORDER PAGE (not sales page) at the
same time so we were just not experience for this one

We are live on the BFM home page with a ustream video to let them know and we
will make the order page live in a few hours...

Thanks,

Mike Filsaime

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PeteNY 17 years ago

Gotta hand it to you Mike, you're calm under pressure!
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LittleMike

17 years ago

Originally Posted by mikefilsaime

I know Eric. I suck!

LOL - I hate this. We are told everything should be ok...and we UNDERESTIMATE.

Our last 3 launches went off without a glitch.

The7fs, TrafficFusion, InstantAffWebsite etc.... and they were all JV'd up.

But this one was my most supported launch ever. One of the most in our
industry in fact.

And it was NOT $1997 with a TRAFFIC and 4% conversion.

It was not a risk free trial fr a DVD or a Report.

And I think the 5000 number really had people chomping at the bit
to be there even just early bird. So with the $2k value for just s&h
plus massive support and limited production units, it is obvious we
underestimated here

But 1700 actually made it even while we removed the order but when
the site was slow or crashing.

I agree Eric, there are ways to deal with this. But we just never had
5000 people wanting to hit a ORDER PAGE (not sales page) at the
same time so we were just not experience for this one

We are live on the home page at ustream to let them know and we
will make the order page live in a few hours...

Thanks,

Mike Filsaime

Mike thanks for chiming in over here for us. I had been trying since 11:45am and couldn't get in. Man, can I just come to the office and pick one up? I'm right in Hauppauge. LOL

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Has the BF server crashed already???

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