What to do regarding PayDotCom Vendor Not Paying Affiliate Commission

13 years ago

It seems like even the affiliate manager is helpless in this regard.

I have promoted PDC products in the past but this is the first time that I actually got screwed by a vendor.

This flawed system of relying on the vendor to pay affiliates is both puzzling and disturbing. While PDC takes its cut and the vendor takes the rest, the affiliate is left looking like a fool.

Tragic... Even for 100 bucks.

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Alexa Smith Banned 13 years ago

Originally Posted by greenbay92

This flawed system of relying on the vendor to pay affiliates is both puzzling and disturbing.

Indeed. Exactly so.

Many serious, pro-affiliates are simply unwilling to use PayDotCom because of this problem. I wouldn't be willing to look at a product there, at all. I have quite enough to do, to run my business, without being dependent on the vendor for payment and needing to allocate time and effort to "chasing what I've earned".

I wish you good luck, but the person who owes you the money is the vendor, not PayDotCom, and that's the person with whom you have to resolve it. It depends on the lengths to which you're willing to go, and how much time, energy and effort you really want to put into it.
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- greenbay92 13 years ago
  
  Originally Posted by Alexa Smith
  
  It depends on the lengths to which you're willing to go, and how much time, energy and effort you really want to put into it.
  
  Well, I've been contacting the vendor since late October when payment from September was due. I gave him enough time and patience to settle dues but with November ending, it seems like I've exhausted all avenues.
  
  While PDC is just a small part of my overall business, I'd been following up on the unpaid dues as a matter of principle. I wanted to give it my best shot before moving on to more productive things.
  
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Rod Cortez

13 years ago

You haven't heard anything back from PDC? I stopped using them a long time ago, definitely an inferior affiliate network in my experience.

RoD

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greenbay92 13 years ago

Originally Posted by Rod Cortez

You haven't heard anything back from PDC? I stopped using them a long time ago, definitely an inferior affiliate network in my experience.

RoD

Both the helpdesk and the affiliate manager at PDC told me they can't do anything to get me my commision. They've pretty much washed their hands off this.
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- CyberAlien 13 years ago
  
  Originally Posted by greenbay92
  
  Both the helpdesk and the affiliate manager at PDC told me they can't do anything to get me my commision. They've pretty much washed their hands off this.
  
  How much the money is really worth to you determines how far you're willing to take it. Personally, I deal with mostly recurring (monthly) payments that are at least $200+. If I have someone file a dispute or chargeback then I will fight it. If PayPal decides to give the buyer back their money, I will just send their information to a collection agency who can pursue them legally. Most collection agencies will take a large percentage of the payment, but that's okay because I'm normally just interested in getting back the money they cost me, not the total amount.
  
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sbucciarel

Banned 13 years ago

I stopped using them years ago when a vendor didn't pay me. Would never consider using them again.

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Christophe Young

13 years ago

Wow, I remember PayDotCom. I was going to use them but eventually decided against it as it just seemed PDC was amateurish in appearance.

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GarrieWilson

13 years ago

Atleast PayDotCom lets you know which seller owes you money. I am owed money at JVZoo and they don't even tell which vendor owes the money. I could email support but I shouldn't have to jump through that additional hoop.

These type of networks should lock sell accounts automatically when they don't pay affiliates within a few days.

Someone needs to start one that's more than a download guard and affiliate software.

-g

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sbucciarel

Banned 13 years ago

Originally Posted by GarrieWilson

Atleast PayDotCom lets you know which seller owes you money. I am owed money at JVZoo and they don't even tell which vendor owes the money. I could email support but I shouldn't have to jump through that additional hoop.

These type of networks should lock sell accounts automatically when they don't pay affiliates within a few days.

Someone needs to start one that's more than a download guard and affiliate software.

-g

I don't pay JVZoo affiliates until the Paypal dispute period is over. I had two of them use stolen credit cards to make purchases and then there were chargebacks some time later for those purchases and it cost me a bundle and they still got paid their commissions because they were paid already. I don't approve many of them there anymore, but if I don't know and trust them, they are on delayed payments and get paid when risk to my Paypal account is over.

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GarrieWilson

13 years ago

Originally Posted by sbucciarel

I don't pay JVZoo affiliates until the Paypal dispute period is over. I had two of them use stolen credit cards to make purchases and then there were chargebacks some time later for those purchases and it cost me a bundle and they still got paid their commissions because they were paid already. I don't approve many of them there anymore, but if I don't know and trust them, they are on delayed payments and get paid when risk to my Paypal account is over.

Yeah I do the same but that doesn't change the issue of JVZoo not showing who owes you money to be paid or pending. At least PDC provides that information.

-g

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sbucciarel

Banned 13 years ago

Originally Posted by GarrieWilson

Yeah I do the same but that doesn't change the issue of JVZoo not showing who owes you money to be paid or pending. At least PDC provides that information.

-g

True. I agree they should know and I'd be more than happy that they do know so I could ease their minds if they had doubts and let them know that as long as there are no chargebacks, they'll surely get paid.

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E. Brian Rose

13 years ago

Well, it seems we overlooked something at the Zoo. We are fixing that RIGHT NOW. You will be able to see and contact any vendors who had you on delayed payments. You will be able to see who owes what by the end of this week. Thanks for bringing this up!