Yikes! People Have Been Stealing My Book

11 replies
Due to a glitch in my system, when people have clicked on Pay Now, they have been able to download my book without paying.
#book #clickbank #people #stealing #yikes
  • Profile picture of the author Gengis
    I don't understand, how are they stealing if they click on the pay now button and it gives them the product without paying?

    Obviously they wanted to purchase it, i would never click on pay now unless i want to buy.
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    • Profile picture of the author Importexport
      Originally Posted by Gengis View Post

      I don't understand, how are they stealing if they click on the pay now button and it gives them the product without paying?

      Obviously they wanted to purchase it, i would never click on pay now unless i want to buy.
      It did not simply "give them the product". They had to go through the process of clicking on the download page, entering a code that had been accidentally provided, and then they had to download the book.

      If you went to a store, picked up some goods, and found nobody at the checkout so you just walked out with the goods, that is stealing.

      By the way, lots of people click on the Buy Now button but do not complete the transaction. Ask any of the e-commerce marketers on this forum.
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      Use emotions and perceptions to build a great brand. Ask me about my book LabelsThatExploit. For safe sourcing and easy importing from 41 countries globally, see https://provenglobalsourcing.com
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  • Profile picture of the author Gengis
    I understand people click then get cold feet.. I sell and have created my own info products so i have experienced this..

    This seems like something you need to talk to Clickbank about. Have you tried contacting them?
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  • Profile picture of the author kelvintoro
    Ouch. None of those who got your book for free bothered to inform you. There are lots of dishonest people online. Do you know how many unpaid downloads you got?
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    • Profile picture of the author James Gould
      Originally Posted by kelvintoro View Post

      Ouch. None of those who got your book for free bothered to inform you. There are lots of dishonest people online. Do you know how many unpaid downloads you got?
      Does it matter? Why waste time checking to see numbers you've lost? Don't mean to sound harsh, but if I was OP I'd rather spend my time sorting out the issue than counting my losses...

      Unfortunately OP I'm no real help with your current issue, all I can suggest is perhaps setting up a members area (potential to build a list too?) and set up the download links through that. Potentially base it off Wordpress or indeed a forum script. May solve the problem of using a link through Paypal to provide access to the product, and you then have an avenue to market products through in the future to people you already know are buyers.

      Best of luck!
      Jamie.
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      • Profile picture of the author Importexport
        Thanks Jamie for the suggestion.

        Fortunately I am not dependent on online income because I am retired and I am doing this to keep myself occupied rather than go crazy doing nothing.

        I certainly won't cry over spilt milk, I will concentrate on trying to fix the problem and move on.

        Edit: Kelvintoro wrote: Do you know how many unpaid downloads you got? No I don't know, but I have been getting a daily increase in traffic so it could be quite a few. As I said above, I will move on.
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        • Profile picture of the author James Gould
          Originally Posted by Importexport View Post

          Thanks Jamie for the suggestion.

          Fortunately I am not dependent on online income because I am retired and I am doing this to keep myself occupied rather than go crazy doing nothing.

          I certainly won't cry over spilt milk, I will concentrate on trying to fix the problem and move on.

          Edit: Kelvintoro wrote: Do you know how many unpaid downloads you got? No I don't know, but I have been getting a daily increase in traffic so it could be quite a few. As I said above, I will move on.
          Perhaps you could try a third party host for the books if you decided to take it further? Something like e-junkie..
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  • Profile picture of the author aceshigh888
    If I can make some suggestions....

    1) have a short spash video intro if not a full video rather than a sales letter.

    2) have the text all one font either Arial or Verdana

    3) have the main txt either black or charcoal grey (as is almost black)

    4) put spacing above and below each headline so they stand out.

    5) give a few examples of the mark up in price you're talking about so a purse you can buy direct is 25 that you sell for 250 is a 1000% mark up in price.

    6) if everything is "bold" that means "nothing" is bold fyi

    7) use italics, m-dashes, highlighting, bold, and look at some of the ways the top clickbank sellers have there sales letters done.

    8) Go to elance.com and tell someone to recreate your sales letter into one that has all the attractive look and feel of the top clickbank sellers letters. And they'll take your text and make it look nice and professional. Like it will look sharp like the top sellers on clickbank have theirs. You could probably get that job done for about 40 dollars on elance.

    9) Get a newsletter going. This is super important. I can't even stress this enough. Then offer multiple ways for the visitor to opt into the newsletter. So have a pop up on entry, one in the body copy, a free give away of one of your imports, a contest, a sample ebook or report, or other, a tell a friend module..... like on my old site I counted about 15 different lead capture devices people could use to end up on the newsletter. You need a lot of those too. As half your sales or more will come from a well done news letter that hits them up at least 20 times or more over the course of the next few months. Like structure it in tervales of days of: 1,3,5, 7, 9, 12, 15, 18, 21, 28, 35..... So eventually when they hear from you over and over they'll get comfortable and buy later. 1 percent will buy on a first time visit. After 12 visits the % goes up to about 75% odds of them buying. (or roughly something like that)

    Anyway good luck ok!
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  • Profile picture of the author mywebwork
    Sorry to hear about the trouble you're having.

    As this is an eBook have you considered publishing it on the Kindle (and Nook, Kobo & iBook) instead of hosting the download yourself? That way you would not have to worry about unauthorized purchases and you would also gain access to a larger market. You could keep the website and just direct people to Amazon (via your Amazon associates link so you could actually earn a few extra pennies on readers who bought via your site).

    Amazon's KDP Select, B&N's PubIT, Kobo's Writing Life and Smashwords make this a very simple process, one that you can get a lot of assistance with from many members here (myself included).

    Just a thought.

    Bill
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  • Profile picture of the author kennytan
    You will need a secure clickbank product delivery script to handle the issue.

    Why not just setup the entire page in a wordpress platform?

    I can provide you a solution if you want, just add me on skype or PM me.

    Secondly, your CB settings may not be configured properly.
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    • Profile picture of the author Importexport
      Wow! There are so many helpful suggestions it will take me some time to digest. As I mentioned I am not very tech savvy.

      I will look at every suggestion and will post what I have decided.

      I really appreciate the help. Thanks guys. This forum is amazing.
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      Use emotions and perceptions to build a great brand. Ask me about my book LabelsThatExploit. For safe sourcing and easy importing from 41 countries globally, see https://provenglobalsourcing.com
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