How can I be assertive without coming across as a 'b****'. My whole life I've been struggling to stop being a doormat who cant say no to people always the bubbly friendly one. Now when I try to be assertive and not aggressive its a hit or miss. I try to start with a smile but not too sweet of a tone when greeting and then I use a firm tone. I feel this doesnt work whether its work or otherwise.
Could you'll give me some tips?