Lame Refund Excuse (?) - It Finally Happened To Me | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

12 years ago

Count yourself lucky. He made an effort, however lame. Another warrior posted some time ago e refund request that went something like

"refund please

"

literally.

PS: that one to me actually looked like someone was baiting him into refusing the refund, like to take him down or something.

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x3xsolxdierx3x

12 years ago

Originally Posted by SantiSantana

Count yourself lucky. He made an effort, however lame. Another warrior posted some time ago e refund request that went something like

"refund please

"

literally.

PS: that one to me actually looked like someone was baiting him into refusing the refund, like to take him down or something.

Wow....he even made the effort to capitalize the first word, and conclude the sentence with a period...lol (sarcastic)

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eshera

12 years ago

Hum, Michael....I have money that is technically not mine, not mine to spend....gosh, what do I do?

Ah, yes, go to an internet marketing forum to buy myself a early christmas gift?:confused:

Very strange....but also sorry to hear it as well.

Have a great evening, all!
-she

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Michael Oksa

12 years ago

Originally Posted by eshera

Hum, Michael....I have money that is technically not mine, not mine to spend....gosh, what do I do?

Ah, yes, go to an internet marketing forum to buy myself a early christmas gift?:confused:

Very strange....but also sorry to hear it as well.

Have a great evening, all!
-she

LOL

Your post is extra funny, considering what product they requested a refund for.

~M~

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Rod Cortez

12 years ago

That's funny Michael. I got one last month where the person asked for a refund and proceeded to give me the name of the product, which belonged to a competitor of mine. LoL

RoD

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Mangozoom

12 years ago

I had one last week where someone purchased one of my ebooks and less than five minutes later requested a refund saying that the information taught did not work for them ... its what I call a revolving door refund.

I just gave them there money back and moved on!

John

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Leslie B

12 years ago

Originally Posted by Mangozoom

I had one last week where someone purchased one of my ebooks and less than five minutes later requested a refund saying that the information taught did not work for them ... its what I call a revolving door refund.

I just gave them there money back and moved on!

John

Had one of those too once. The funniest part: he hadn't downloaded it prior to getting the refund and couldn't any longer after although he tried. Sometimes life can be good LOL

Leslie

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thatgirlJ

12 years ago

Sounds like someone got in trouble with a spouse, maybe? I had a chargeback because of that once. LOL!

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Sheryl Polomka 12 years ago

Originally Posted by Jenn Dize

Sounds like someone got in trouble with a spouse, maybe? I had a chargeback because of that once. LOL!

Yeah maybe he used his wife's account and she just found out
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Michael Oksa 12 years ago

Originally Posted by Jenn Dize

Sounds like someone got in trouble with a spouse, maybe? I had a chargeback because of that once. LOL!

That will never be an excuse I use to get a refund. My wife and I have a very clear understanding: All of the money I earn is "technically" hers.

It's a good system.

~M~
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Michael Oksa

12 years ago

I was thinking, what we need is a word for people that spend money that isn't theirs.

Hmm...? There must be a word for that.

Asking for a refund of somebody else's product, now THAT'S rich!

LOL

I'm glad they asked though. It sure beats a chargeback.

My guess is there were probably some extenuating circumstances and they got caught up in some fuzzy thinking. It happens to all of us from time to time. There are no hard feelings, I just found it funny at the time.

All the best,
Michael

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Frank Donovan 12 years ago

Originally Posted by Michael Oksa

I was thinking, what we need is a word for people that spend money that isn't theirs.

Hmm...? There must be a word for that.

Government?

Frank
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HeySal 12 years ago

Originally Posted by Michael Oksa

I was thinking, what we need is a word for people that spend money that isn't theirs.

Hmm...? There must be a word for that.

Spouse. :rolleyes:
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- Hugh Burns 12 years ago
  
  what a great laugh, thank you!!
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warriortx

12 years ago

I know but clickbank is the worst

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sambakker

12 years ago

Originally Posted by Michael Oksa

Hi Warriors,

Over the years we have seen other Warriors share their stories of refund requests. I always read them and wondered how that could really happen to anybody.

Well...

I just issued a refund to someone after receiving a request that said:

"I need to request a refund. This is rather embarrassing, but I spent money that technically wasn't mine."

HUH?

Seriously?

How do you log into YOUR PayPal account, make a purchase from somebody, then one FULL WEEK LATER decide the money wasn't technically yours to spend?

I just had to laugh.

All the best,
Michael

Haha I got the same one today.

Was a bit of a chuckle.

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Michael Oksa 12 years ago

Originally Posted by sambakker

Haha I got the same one today.

Was a bit of a chuckle.

That's really funny!

Wonder how much of this money they were throwing around.

OR...

OR...

OR...

MAYBE...

THEY just got a HUGE refund request and now have to ask for a lot of refunds to cover the refund request they just got!!

~Michael
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Shane N

12 years ago

Why not reply with:

"Sorry, the product was not technically mine to sell, and therefore the refund is not technically mine to give."

Or, you can say: "I would like to refund whomever the money belongs to!" -- Because now he's getting back the money that wasn't technically his... And technically, he can buy another product that he technically doesn't have the right to buy!

Oh Dear.

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Teravel

12 years ago

Originally Posted by Shane Natan

Why not reply with:

"Sorry, the product was not technically mine to sell, and therefore the refund is not technically mine to give."

Or, you can say: "I would like to refund whomever the money belongs to!" -- Because now he's getting back the money that wasn't technically his... And technically, he can buy another product that he technically doesn't have the right to buy!

Oh Lordy.

Im sorry if this has no use to the thread, but this post is pure genius! Not only did I laugh my *** off, but my girlfriend did as well when I read the thread to her.
Sorry to hear about your refund. I have purchased a few bad apples in my day, but never one that deserved a refund. Thats like going to Borders, purchasing a novel, bringing it home to read, and right after finishing the book, I return it. Some people need a good slap upside the head.

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mikemcmillan

12 years ago

Michael O. said...

"My wife and I have a very clear understanding: All of the money I earn is "technically" hers."

Michael, you left out the other side of the coin...

All of the money she earns is technically ________ also.

Alas, all us guys know how that blank get filled in

. --Mike

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Michael Oksa

12 years ago

For the record, I heard from the refunder, and they explained the situation. I believe they were telling the truth, and they kind of got themselves into a jam.

They then went on to say that they will repurchase the product as soon as things are straightened out.

Still, the refund request threw me for a loop when I first got it.

All the best,
Michael

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Winlin

12 years ago

Originally Posted by Michael Oksa

I was thinking, what we need is a word for people that spend money that isn't theirs.

... bandit, burglar, cat burglar, cheat, clip, criminal, crook, defalcator, embezzler, heister, highway robber, hijacker, holdup artist, housebreaker, kleptomaniac, larcener, larcenist, lifter, moonlighter, mugger, owl, pickpocket, pilferer, pirate, plunderer, porch climber, prowler, punk*, purloiner, robber, scrounger, shoplifter, sniper, spider, stealer, stickup artist, swindler...... :rolleyes:

Originally Posted by yukon

Send him back a message:

Sorry, I can't give a refund! I accepted your payment with a Paypal account that wasn't mine.

TOO FUNNY!

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MichaelHiles

12 years ago

Originally Posted by Michael Oksa

I was thinking, what we need is a word for people that spend money that isn't theirs.

Hmm...? There must be a word for that.

...

Originally Posted by Frank Donovan

Government?

Frank

Originally Posted by Winlin

... bandit, burglar, cat burglar, cheat, clip, criminal, crook, defalcator, embezzler, heister, highway robber, hijacker, holdup artist, housebreaker, kleptomaniac, larcener, larcenist, lifter, moonlighter, mugger, owl, pickpocket, pilferer, pirate, plunderer, porch climber, prowler, punk*, purloiner, robber, scrounger, shoplifter, sniper, spider, stealer, stickup artist, swindler......

Yep... all of these = "government"

I.R.S. - I Represent Satan

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Steve Peters Benn

12 years ago

I have a nice little list of people like this on my CRM. It's interesting to see how the same people are responsible for most of the issues.

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JayVance

12 years ago

My refund policy,
You must use this product for 30 days, if after 30 days the product does not work for you then you can request a refund.

(The product always work but no one ever puts effort in because they want a magic bullet.) It really cuts down on those same day refunds.

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Dexx

12 years ago

Originally Posted by JayVance

My refund policy,
You must use this product for 30 days, if after 30 days the product does not work for you then you can request a refund.

(The product always work but no one ever puts effort in because they want a magic bullet.) It really cuts down on those same day refunds.

Good idea! Definitely prevent those "5 minute" refunders

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Mike Baker

12 years ago

He may have been a co-owner of a website and was sharing the paypal account with the other owner and spent some of the money out of that account. So technically it wouldn't have been his to spend.

That's one possibility.

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Sudoku Online

12 years ago

lol, the excuse is kind off funny but you know, it's also because we have grown into a habit of motivating a negative answer. Whenever we want to turn down something/some invitation/someone, people expect you to motivate your decision, isn't that true?

The other day I stopped my paid subscription to a $8/mo service. No sooner did the seller email me asking what was wrong? I mean, why do I have to motivate my decision? When I signed up he didn't ask for a motivation ...

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Steven Wagenheim 12 years ago

Who needs the Sunday comics when you can come here and read stuff like
this?

Priceless.
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garyv

12 years ago

Haa ha, that's classic!

I don't even read my refund requests anymore. I know I'll get into an unnecessary huff if I read something stupid. That's why I have a "no questions asked" refund policy. Because there are a few times when I really don't want to know the answer.

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Rod Cortez

12 years ago

I'm not kidding, I got one last night at 3:17 am for one of my dating e-books that just said:

"The rent is just too damn high!"

Of course, I have a no questions-asked refund policy, but couldn't resist replying with:

"You're darn tootin' right. The rent IS too damn high. So here is your refund. Hope it helps you with the rent. Peace out. "

....am awaiting his response. lol

RoD

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Martin2010

12 years ago

Ha ha great story but with PayPal then you've got no chance of not giving them the money back. I bet you had to refund didn't you?

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Michael Oksa 12 years ago

Originally Posted by Martin2010

Ha ha great story but with PayPal then you've got no chance of not giving them the money back. I bet you had to refund didn't you?

Hi Martin,

I have a no questions asked refund policy as well, so I refunded the money.

Of course when they said the money wasn't "technically" theirs, I imagined how PayPal may have perceived it, and how that perception could affect my account.

No big deal.

As mentioned, the person explained the situation in further detail, and I see what the concern was. If anything, their initial message to me was a poor choice of words, but I still found it somewhat humorous.

All the best,
Michael
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Martin2010

12 years ago

Yes for sure and it's amazing how you say that you wondered how PayPal would perceive it which goes to show that unlike most you really care about customer support which is very refreshing to hear.

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Crew Chief 12 years ago

Originally Posted by yukon

Send him back a message:

Sorry, I can't give a refund! I accepted your payment with a Paypal account that wasn't mine.

Yukon, I am, ROTFLMAO... so much so, I didn't even read the rest of this thread.

Giles, the Crew Chief
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- Michael Oksa 12 years ago
  
  Originally Posted by Thina
  
  hai
  this really funny
  
  almost funny as what you're up to
  
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Dexx

12 years ago

This is one of the reasons I despise selling products on ClickBank, ugh!

"Would you like an instant, no-reason-needed, refund on the product you just downloaded, without you even opening the download file yet? Just click HERE!"

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ikosuave

12 years ago

Do people generally have this experience with their own checkouts? Or with other affiliate programs outside of CB?

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Scott Skinner

12 years ago

LMAO!!!! Just when I think I've heard it all....here we go! Just consider it Free Entertainment and keep on truckin' my friend!

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Michael Oksa 12 years ago

Originally Posted by ScottSkinner

LMAO!!!! Just when I think I've heard it all....here we go! Just consider it Free Entertainment and keep on truckin' my friend!

That's pretty much what I did.

On the surface it WAS pretty funny. The later explanation made more sense.

But, man, you CAN'T make this stuff up.

~Michael
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HeySal

12 years ago

I had a purchase once that was refunded within the same 60 seconds it was purchased -- reason, they already knew everything. Considering that most of the formulas in the book are my own creation, that was pretty psychic, I think. Unless you can charge through 70 or 80 pages in about 30 seconds. They didn't even have time to open the zip.

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SuiteJ

12 years ago

LOL! Oh man. Wish you had recorded the expression on your face when you read it.

I had a customer tell me that there was just "way too much extra included in the package"...he was overwhelmed and wanted a refund.

The extras he was referring to was detailed instructions and complimentary bonuses. lol

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dagaul101

12 years ago

It could be money from a relative who deposited their money in his account, it happens

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Rob Howard

12 years ago

This reminds me of a phone call I got when I was traveling...

Guy purchased a 1 dollar trial product. He loved the product he told me. But he wanted a refund.

I asked him if he meant to cancel the trial. He said he did already but he wanted his 1 dollar back.

I asked him why he wanted his one dollar back if he loved the product...

He said, and this is almost his exact words: "I love your product, but I'm really broke so I need that dollar back."

Pretty pissed off, I asked him if he planned on keeping my product and using it. He said yes.

I told him that that was theft.

He told me then that the dollar wasn't mine to keep, it was his because of the money back guarantee.

I told him that my product wasn't his to keep, because he is asking for a refund on a trial.

Anyway, I hung up on the guy...swearing to hire a CS person ASAP. (this was like 2 years ago)

Rob

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Jimmy Reilly

12 years ago

Originally Posted by Michael Oksa

Hi Warriors,

Over the years we have seen other Warriors share their stories of refund requests. I always read them and wondered how that could really happen to anybody.

Well...

I just issued a refund to someone after receiving a request that said:

"I need to request a refund. This is rather embarrassing, but I spent money that technically wasn't mine."

HUH?

Seriously?

How do you log into YOUR PayPal account, make a purchase from somebody, then one FULL WEEK LATER decide the money wasn't technically yours to spend?

I just had to laugh.

All the best,
Michael

Best one I've gotten:

"You tool is awesome, but I just don't have time right now to use it. Can I get a refund and I'll buy it again when I have more time to use it?"

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Lame Refund Excuse (?) - It Finally Happened To Me

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