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Click Bank refund problems.

by EdisNorman
7 replies
  • OFF TOPIC
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I bought commission streamer not so long ago, I am trying to get refund under 60 days money back guarantee.
The vendor is constantly changing the ticket from refund to Tech Support.
As far as I was aware it was supposed to be 60 days money back guarantee for any reason.
First I got the reply that software works and I need to give it enough time.
Second they say they would like to know what is wrong to make it work for me... etc
each time ticket is changed to Tech Support.
What is the best action to take?
I will try to contact telephone customer service to deal with this.
But is there any place or any service that could warn others who are about to buy.
Or even in general to revenge for my wasted time.
I do not know how this people get to do it.
Does that mean that everyone can do it? Can simply create a product full of crap and then refuse to refund?
#click bank #commission streamer #refund #refund problem #scam products
  • Profile picture of the author seasoned
    Well, refusing to refund has some problems in the US. Complain to Clickbank. If they don't refund within say 3 days, complain to your BANK, and issue a dispute.

    Frankly, if it is major, and you feel you can't use it, THAT should be enough to justify a refund. If they want to change it to tech support, that IS reasonable *****IF YOU AGREE*****. They MAY be trying to skirt by on a kind of loophole. This IS reasonable, and STANDARD, ******IF****** the customer agrees. Let clickbank know that you did NOT agree! They may be able to see the changes AND, if they can, and they believe you, the seller may actually have their account shut down!

    Steve
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  • Profile picture of the author EdisNorman
    Thanks god, got a refund directly from Click Bank. Phone call was all I needed to do. They closed the ticket, so that vendor can not no longer change it for Tech Support.
    Now it will take 24 hours.
    What a good customer service, really loving ClickBank.
    60 days money back guarantee is bull****
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  • Profile picture of the author seasoned
    GLAD TO HEAR IT! Like I said, give them some time. 24hours might be THEIR turn around, and it may take a few days more. If enough people complain, or clickbank believes they are playing games, clickbank MIGHT shut them down.

    Steve
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    • Profile picture of the author Kay King
      Lesson is - when you buy from clickbank....the refund request should go to clickbank.
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  • Profile picture of the author lawong
    For those of you who wants make the refund request directly from ClickBank and your vendor does not respond (as in this case), go to here at ClickBank [replace dot) with .] :

    www(dot)clickbank(dot)com/orderDetail (dot)htm

    Fill up the details from your clickbank order and choose GET SUPPORT
    Find the MORE... in the menu and select REFUND....

    That's it !!! (They hide it well)

    Good Luck to those who gets a crummy vendor/product, time to vote with your feet !
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  • Profile picture of the author feliciayapsl
    When you buy any product via Clickbank, ask for a refund through Clickbank & not the vendor.
    Signature
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    • Profile picture of the author hustlinsmoke
      I did go through CB and the vendor played trading the ticket for tech support then i would put refund and they would come back and put tech support.......

      Happened to me too. I saw the program and thought I would look at it. Its just a cookie cutter template really.
      I requested a refund just like the video said.
      I did it through cs first and got one email back saying
      I didnt give it enough time lol.
      I sent another nasty email and got back mailbox is full like ten times.
      I put my request to refund through clickbank. Clickbank sent a reply back saying they would refund,
      Then CS would change it from refund to tech support. This went on for two days back and forth, I swear if I could wrap my hands around... Never mind. So I was about to chargeback the card and thought no I need to make CB aware of this underhanded vendor, Clickbank abruptly closed the ticket and is refunding my money.
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