Adobe is killing me...

KimW

11 years ago

Doesn't sound like Adobe to me.

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Meharis

11 years ago

Originally Posted by KimW

Doesn't sound like Adobe to me.

Thank you for your response:
Kim,
Whos That Guru,
Seasoned - Steve,
Tagiscom - Shane

I'll try to get into Adobe's Settings (if I figure how) and see what I come up with.
Also, I'll follow up with the rest of suggestions. Thank you again!

Meharis

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seasoned

11 years ago

Originally Posted by Meharis

Thank you for your response:
Kim,
Whos That Guru,
Seasoned - Steve,
Tagiscom - Shane

I'll try to get into Adobe's Settings (if I figure how) and see what I come up with.
Also, I'll follow up with the rest of suggestions. Thank you again!

Meharis

Like I implied, it is NOT adobe! Keep looking there though, you will have a fun time looking for a needle in the wrong state.

Steve

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esuresh 11 years ago

Your system has a Virus. Remove it.
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Robert Michael

11 years ago

CamStudio - Free Screen Recording Software

Get this & record a quick screen capture showing the error in action. We'll be able to help figure it out a lot easier that way.

Camstudio is free, dont worry.

But like Kim posted, it doesn't sound like something to do with adobe.. it's most likely just some simple fix.

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seasoned

11 years ago

Adobe does NOT DOWNLOAD, ZIP, or UNZIP files. The code is simply NOT there! FURTHER, NO antivirus program, unless it is SERIOUSLY bad, will block the downloading of a PDF file. SO, KIM IS RIGHT! This is NOT an adobe problem!

BTW:

1. I have Windows 7.
2. I have installed in my pc:
Adobe Reader XI (11002)
Adobe Flash Player 11 ActiveX
Adobe Flash Player Active X
Adobe Air
Java 6 AND 7! In fact, I believe I have both NOW!
3. MS Security Essentials is ON
4. I Can read any PDF already installed.
5. When I try to download a PDF the download generally goes all the way
to the end and it generally displays.

I have downloaded literally GIGABYTES of PDFs in just the past few weeks!

Your problem is probably a mime error, O/S corruption, program corruption, a virus, or a bad antivirus or network program.

First off, maybe try another browser or try to use a certain browser to download and run the latest version of the adobe install, and try it. HOPEFULLY they will fix the mime and browser-> adobe interface problem if there IS one.

Steve

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tagiscom

11 years ago

Yeah, if l was you l would go into Adobe reader settings, and try clicking on suspect settings.

Sounds like Adobe is having kittens because standard copyright settings are getting in the way; you could also try the Foxit reader, free, but if you fiddle around enough, you will probably fix it!

Shane

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Meharis

11 years ago

Originally Posted by tagiscom

Yeah, if l was you l would go into Adobe reader settings, and try clicking on suspect settings.

Sounds like Adobe is having kittens because standard copyright settings are getting in the way; you could also try the Foxit reader, free, but if you fiddle around enough, you will probably fix it!

Shane

Thank you Shane,

I wasn't able to find the way to to get into Adobe Settings.
Maybe you could tell me how. Thanks.

Meharis

Thanks

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Meharis

11 years ago

Originally Posted by seasoned

Adobe does NOT DOWNLOAD, ZIP, or UNZIP files. The code is simply NOT there! FURTHER, NO antivirus program, unless it is SERIOUSLY bad, will block the downloading of a PDF file. SO, KIM IS RIGHT! This is NOT an adobe problem!

BTW:

1. I have Windows 7.
2. I have installed in my pc:
Adobe Reader XI (11002)
Adobe Flash Player 11 ActiveX
Adobe Flash Player Active X
Adobe Air
Java 6 AND 7! In fact, I believe I have both NOW!
3. MS Security Essentials is ON
4. I Can read any PDF already installed.
5. When I try to download a PDF the download generally goes all the way
to the end and it generally displays.

I have downloaded literally GIGABYTES of PDFs in just the past few weeks!

Your problem is probably a mime error, O/S corruption, program corruption, a virus, or a bad antivirus or network program.

First off, maybe try another browser or try to use a certain browser to download and run the latest version of the adobe install, and try it. HOPEFULLY they will fix the mime and browser-> adobe interface problem if there IS one.

Steve

Thank you Steve.

I did try IE & FFox with the latest Adobe version. No luck.

Meharis

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travlinguy

11 years ago

If you've been able to download them in the past it might be one of Microsoft's goofy "updates" causing the mischief as they sometimes introduce "fixes" that aren't ready for prime time. Try doing a system restore to the time before last update and see if that helps.

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Meharis

11 years ago

Originally Posted by travlinguy

If you've been able to download them in the past it might be one of Microsoft's goofy "updates" causing the mischief as they sometimes introduce "fixes" that aren't ready for prime time. Try doing a system restore to the time before last update and see if that helps.

Thank you for your help. I did, but remains the same.

Meharis

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esuresh

11 years ago

As per your description, what I understand is that when you download and save it saves as xxxx.zip. So as you save change the .ZIP to .PDF and try...

I do not know if I have explained it clearly. What I am trying to communicate is that save the file as .PDF instead of the default .ZIP. You can do this manually.

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tagiscom

11 years ago

I'll try to get into Adobe's Settings (if I figure how) and see what I come up with.
Also, I'll follow up with the rest of suggestions. Thank you again!

Meharis

Yep, probably a waste of time trying to find any worthwhile settings, may have to upload the whole thing and fiddle with unload settings instead?

As per your description, what I understand is that when you download and save it saves as xxxx.zip. So as you save change the .ZIP to .PDF and try...

I do not know if I have explained it clearly. What I am trying to communicate is that save the file as .PDF instead of the default .ZIP. You can do this manually.

No, saving a zipped PDF file to PDF, may cause issues, best to download then grab the PDF and drag into your desktop area.

If it still has kittens, then back to settings, etc, and just remove certain elements until it works.

Shane

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Meharis

11 years ago

Originally Posted by tagiscom

Yep, probably a waste of time trying to find any worthwhile settings, may have to upload the whole thing and fiddle with unload settings instead?

No, saving a zipped PDF file to PDF, may cause issues, best to download then grab the PDF and drag into your desktop area.

If it still has kittens, then back to settings, etc, and just remove certain elements until it works.

Shane

Thank you Shane,

Zipped or not the answer is: "can't be unloaded" without any further explanation.
Settings where? Windows or Adobe? How do I do that? Thanks.

Meharis

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KimW

11 years ago

As several of us tried to tell you, I am 99% sure it is not adobe.
I don't know everyone's qualifications that have answered you,and I am not putting anybody down, but I do know Steve and myself know what we are talking about.
Why don't you take a screenshot of the error your getting and post it.
Might give a better clue as to what is going on.

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ThomM

11 years ago

Maybe a problem with MS Security Essentials.
If the zip is compressed on the server the encoding may be detected as a virus?
If you are trying to download from a trusted site, turn off Essentials first and give it a try or go through your setting in Essential and see if you can find anything that could be a problem.

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Meharis

11 years ago

Originally Posted by ThomM

Maybe a problem with MS Security Essentials.
If the zip is compressed on the server the encoding may be detected as a virus?
If you are trying to download from a trusted site, turn off Essentials first and give it a try or go through your setting in Essential and see if you can find anything that could be a problem.

ThomM,
I did that prior to downloading the latest Adobe version. Thank you.

Meharis

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ThomM 11 years ago

Originally Posted by Meharis

ThomM,
I did that prior to downloading the latest Adobe version. Thank you.

Meharis

But have you tried that with the zip or pdf you're trying to download?
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- Meharis 11 years ago
  
  Originally Posted by ThomM
  
  But have you tried that with the zip or pdf you're trying to download?
  
  Unfortunately, yes I did. Thanks,
  
  Meharis
  
  Thanks
  
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Meharis

11 years ago

Originally Posted by KimW

As several of us tried to tell you, I am 99% sure it is not adobe.
I don't know everyone's qualifications that have answered you,and I am not putting anybody down, but I do know Steve and myself know what we are talking about.
Why don't you take a screenshot of the error your getting and post it.
Might give a better clue as to what is going on.

Kim, Steve and everyone helping me,

I did follow your instructions to download Camtasia at:

CamStudio - FreeDailyDownload.com

Here is my homemade screen capture:

"camstudio_freely_d2320754.exe couldn't be downloaded.""Retry" "Cancel" "View Downloads" X

I'm willing to call over the phone to who ever is available or calling me exchanging phone # through private message. Thank you.

Meharis

Thanks
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KimW

11 years ago

Originally Posted by Meharis

Kim, Steve and everyone helping me,

I did follow your instructions to download Camtasia at:

CamStudio - FreeDailyDownload.com

Here is my homemade screen capture:

"camstudio_freely_d2320754.exe couldn't be downloaded.""Retry" "Cancel" "View Downloads" X

I'm willing to call over the phone to who ever is available or calling me exchanging phone # through private message. Thank you.

Meharis

So it isn't just pdf files.
That was the idea I got from the first post.
The last OS I worked with a lot was Vista, does Windows 7 let you boot to a recovery console?
Or do you have the option to restore your system to an earlier time?
If so you may want to just restore it to a point when you could download.

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Meharis

11 years ago

Originally Posted by KimW

So it isn't just pdf files.
That was the idea I got from the first post.
The last OS I worked with a lot was Vista, does Windows 7 let you boot to a recovery console?
Or do you have the option to restore your system to an earlier time?
If so you may want to just restore it to a point when you could download.

Kim, thank you for your response.

"does Windows 7 let you boot to a recovery console?" Sorry, I don't know how to look it up.

"Or do you have the option to restore your system to an earlier time? Yes.

"If so you may want to just restore it to a point when you could download."

I did. First, I Uninstalled Adobe. Than I went wayback as far as I could and restore it.
Same result. Thanks,

Meharis

Thanks

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seasoned 11 years ago

Originally Posted by KimW

So it isn't just pdf files.
That was the idea I got from the first post.

YEP, and I followed up by saying much the same. The OP may have simply downloaded a download app, and it may be corrupted. Obviously, it is NOT PDF!

Steve
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- Meharis 11 years ago
  
  Originally Posted by seasoned
  
  YEP, and I followed up by saying much the same. The OP may have simply downloaded a download app, and it may be corrupted. Obviously, it is NOT PDF!
  
  Steve
  
  Steve,
  
  I don't understand. I downloaded several times the current version from Adobe site.
  I did Uninstall before Downloading again. Thanks,
  
  Meharis
  
  Thanks
  
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KimW

11 years ago

You need to quit thinking Adobe. I can promise you Adobe is NOT the problem.

Steve, must have missed where you said that.

Meharis, do you have access to anothe computer that works properly?

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Meharis

11 years ago

Originally Posted by KimW

You need to quit thinking Adobe. I can promise you Adobe is NOT the problem.

Steve, must have missed where you said that.

Meharis, do you have access to anothe computer that works properly?

Kim,
No, unfortunately, I don't. I just have a WIFI Samsung Galaxy Notes.
But, what do you know? I can read PDF file from my Flashdrive.
However, I don't think that would do any good to this problem.

Meharis

Thanks

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KimW

11 years ago

If you have what you just said, you are not running Windows 7.
I believe You are on an Android system.

I may be wrong.

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Meharis

11 years ago

Originally Posted by KimW

If you have what you just said, you are not running Windows 7.
I believe You are on an Android system.

I may be wrong.

No, you're not wrong. I most like it wasn't clear enough.

My pc runs under Windows 7 and that's where I've all my problems described.

I just mentioned, I also own a Samsung Galaxy Note.

Meharis

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tagiscom

11 years ago

Yep, just tried to download your video, but got this, and l do have W7, Toshiba Laptop, with Norton?

I would immediately defrag, and do a full antivirus scan with Mcfee, (l think you said you had that one) and preferably another free or free trial one, (Usually another one picks up extra crap the other main one misses).

From the message l got above it sounds like something nasty is lurking through all your files, and after doing that, it couldn't hurt to do a visual check off all your files and delete any dodgy looking ones, (for example 3 files saying...File#123456, Fle#098765, etc).

And others may be right Adobe being in the clear, l only bring this up because l did a few PDF,s a while ago with Openoffice, and pressed some copyright button, after that anything l did, wouldn't open and brought up some security stuff, similar to what you are going through.

As for settings there may be some options available when reinstalling, but yeah, doesn't seem to be much in the actual software.

But for me and where l am sitting, it seems to be a persistent Trojan, has gotten in your OS, or that you haven't defragged for so long it is causing your system to act up.

I have had that happen to me, don't defrag for long enough and solid as a rock software starts acting seriously weird.

Shane

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seasoned

11 years ago

Originally Posted by tagiscom

Yep, just tried to download your video, but got this, and l do have W7, Toshiba Laptop, with Norton?

I would immediately defrag, and do a full antivirus scan with Mcfee, (l think you said you had that one) and preferably another free or free trial one, (Usually another one picks up extra crap the other main one misses).

From the message l got above it sounds like something nasty is lurking through all your files, and after doing that, it couldn't hurt to do a visual check off all your files and delete any dodgy looking ones, (for example 3 files saying...File#123456, Fle#098765, etc).

And others may be right Adobe being in the clear, l only bring this up because l did a few PDF,s a while ago with Openoffice, and pressed some copyright button, after that anything l did, wouldn't open and brought up some security stuff, similar to what you are going through.

As for settings there may be some options available when reinstalling, but yeah, doesn't seem to be much in the actual software.

But for me and where l am sitting, it seems to be a persistent Trojan, has gotten in your OS, or that you haven't defragged for so long it is causing your system to act up.

I have had that happen to me, don't defrag for long enough and solid as a rock software starts acting seriously weird.

Shane

Do *****NOT***** defrag in such a case! Defrag simply scrambles blocks in a logical fashion based on files. People do it to speed things up, and reduce disk thrashing. If your system seems unstable and you have things that may want to access each file, WHY BOTHER!

Steve

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seasoned

11 years ago

Meharis,

I don't know HOW people do long distance 2nd or 3rd hand debugging over the phone day in and day out. I find it EXHAUSTING, and it is part of my job! NOW, I was hired to provide simple admin duties for a piece of a product I am considered an expert in.

It has MORPHED into provding more complex duties for that, settng up things I didn't even know existed, supporting all hat, every little problem that existed, and even suggesting computer problems. I am EVEN supposed to support this person that seems to have like a 70 IQ that claims to know everything, but knows NOTHING, and he is in INDIA! ******TWO******* people already told me they feel he really doesn't know what he is doing. And they have FAR less exposure to him than I do.

My FAVORITE is how a person called me with a problem. I KNEW IT! It was a ********STUPID********* problem that required people to throw logic and custom out the window, but I saw it happen like 10 times before. HAPPY DAYS, RIGHT! I gave him the solution! It would take a few SECONDS to check and fix! DONE, RIGHT? He ****SWORE**** it was NOT that! I was on the phone for HOURS trying to imagine how to figure out what could be the problem. This was a commercial product, and I didn't have source. I kept reminding him about my earlier suggestion, saying that I already suggested that and it was ALL I could think of.

After HOURS on the phone, he said "You don't suppose it is because of ....". I felt like SCREAMING! ******************OF COURSE******************
that is why! I mentioned that at the beginning of the call!

Anyway, Kim and I told you this isn't a PDF problem. Do you have a virus? MAYBE! DID you? MAYBE! is this a MIME setting? LIKELY! Maybe you should find a nice local repair place, and have them fix the problem. They could likely have it fixed within an hour, and maybe while you wait!

Steve

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tagiscom

11 years ago

Do *****NOT***** defrag in such a case! Defrag simply scrambles blocks in a logical fashion based on files. People do it to speed things up, and reduce disk thrashing. If your system seems unstable and you have things that may want to access each file, WHY BOTHER!

Steve

Well, the final decision rests with you, but not defragging while running one or more antivirus runs, means that software errors, which may not have anything to do with the Trojan, could still occur.

A bit like you fix the flat tire on your car while the back one slowly goes down!

I would personally do both until the Laptop can't defrag anymore or find any more bugs, then restart.

And a word of warning, I got a Trojan on my PC with XP installed, ran a free antivurus run, and it found several things that Norton had missed. But Trojans do hide in System restore data as well, (not sure whether this happens with W7) so now and then l also wipe clean my restore points, and set up one new one, just to make doubly sure, its history.

The one on XP is still there, but it managable, as long as l do a full system scan at least once a week.

Obviously in your case, you would only delete your restore points when you are very sure, that it is history!

Shane

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KimW

11 years ago

Originally Posted by tagiscom

Well, the final decision rests with you, but not defragging while running one or more antivirus runs, means that software errors, which may not have anything to do with the Trojan, could still occur.

A bit like you fix the flat tire on your car while the back one slowly goes down!

I would personally do both until the Laptop can't defrag anymore or find any more bugs, then restart.

And a word of warning, I got a Trojan on my PC with XP installed, ran a free antivurus run, and it found several things that Norton had missed. But Trojans do hide in System restore data as well, (not sure whether this happens with W7) so now and then l also wipe clean my restore points, and set up one new one, just to make doubly sure, its history.

The one on XP is still there, but it managable, as long as l do a full system scan at least once a week.

Obviously in your case, you would only delete your restore points when you are very sure, that it is history!

Shane

Could you please give me a source for this information? I've been working on computers a couple of decades now and this is the first time I have seen anyone make this statement.

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Meharis

11 years ago

Originally Posted by seasoned

Meharis,

I don't know HOW people do long distance 2nd or 3rd hand debugging over the phone day in and day out. I find it EXHAUSTING, and it is part of my job! NOW, I was hired to provide simple admin duties for a piece of a product I am considered an expert in.

It has MORPHED into provding more complex duties for that, settng up things I didn't even know existed, supporting all hat, every little problem that existed, and even suggesting computer problems. I am EVEN supposed to support this person that seems to have like a 70 IQ that claims to know everything, but knows NOTHING, and he is in INDIA! ******TWO******* people already told me they feel he really doesn't know what he is doing. And they have FAR less exposure to him than I do.

My FAVORITE is how a person called me with a problem. I KNEW IT! It was a ********STUPID********* problem that required people to throw logic and custom out the window, but I saw it happen like 10 times before. HAPPY DAYS, RIGHT! I gave him the solution! It would take a few SECONDS to check and fix! DONE, RIGHT? He ****SWORE**** it was NOT that! I was on the phone for HOURS trying to imagine how to figure out what could be the problem. This was a commercial product, and I didn't have source. I kept reminding him about my earlier suggestion, saying that I already suggested that and it was ALL I could think of.

After HOURS on the phone, he said "You don't suppose it is because of ....". I felt like SCREAMING! ******************OF COURSE******************
that is why! I mentioned that at the beginning of the call!

Anyway, Kim and I told you this isn't a PDF problem. Do you have a virus? MAYBE! DID you? MAYBE! is this a MIME setting? LIKELY! Maybe you should find a nice local repair place, and have them fix the problem. They could likely have it fixed within an hour, and maybe while you wait!

Steve

Steve, Thank you for your response.

Perhaps, you could tell me how the "Maybe" MIME setting problem you
mentioned have to be done properly.
I'm not a tech person but, I know that is a File Specification allowing
non-text emails attachments to be sent over.

Thank you for your time,

Meharis

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KimW

11 years ago

Steve is right again. Defrag won't help.
I personally am leaning to a possible trojan/virus which is why I asked if you had a machine you could download from.
If you have someone that will get a program for you, download this and run it:

Malwarebytes : Free anti-malware download

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Meharis

11 years ago

Originally Posted by KimW

Steve is right again. Defrag won't help.
I personally am leaning to a possible trojan/virus which is why I asked if you had a machine you could download from.
If you have someone that will get a program for you, download this and run it:

Malwarebytes : Free anti-malware download

Kim, Shane and Steve, Thank you again.

Here's what I've done after reading 29 & 30.

I did a Defrag

Ran the "Free" Norton antivus. Result: Told all kinds of thing but if I've a Virus. Just a Bottom to "Buy". I Uninstalled.

Ran the 30 day trial AVG. Found 2 "Medium Severe" Threats. One was Trojan.

Try to dowload any file. Same result

What I'm going to do next:

Uninstall Adobe Version

Run the free Malwarebytes

Download Adobe from their site.

Meharis

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seasoned

11 years ago

Originally Posted by Meharis

Kim, Shane and Steve, Thank you again.

Here's what I've done after reading 29 & 30.

I did a Defrag

Ran the "Free" Norton antivus. Result: Told all kinds of thing but if I've a Virus. Just a Bottom to "Buy". I Uninstalled.

Ran the 30 day trial AVG. Found 2 "Medium Severe" Threats. One was Trojan.

Try to dowload any file. Same result

What I'm going to do next:

Uninstall Adobe Version

Run the free Malwarebytes

Download Adobe from their site.

Meharis

Well, as I implied, an antivirus may NOT solve your download problem. WHY? Some viri use vectors or mime to invade your computer. A good antivirus WILL reset the vectors(though NOT necessarily correctly), but probably WON'T fix the mime files. You COULD try to install a new browser and use that. It SHOULD have good mime files, and allow you to work past this.

Steve

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Meharis

11 years ago

Originally Posted by seasoned

Well, as I implied, an antivirus may NOT solve your download problem. WHY? Some viri use vectors or mime to invade your computer. A good antivirus WILL reset the vectors(though NOT necessarily correctly), but probably WON'T fix the mime files. You COULD try to install a new browser and use that. It SHOULD have good mime files, and allow you to work past this.

Steve

Steve,

I'm sorry, I didn't see your post #37.

You're right. Avg didn't do anything.
I even ran Kim's suggestion "Malwarebytes" and I got the message that can't be downloaded.
I'll Uninstal FFox and Download it again and see what happen.

Meharis

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Meharis

11 years ago

Originally Posted by KimW

Steve is right again. Defrag won't help.
I personally am leaning to a possible trojan/virus which is why I asked if you had a machine you could download from.
If you have someone that will get a program for you, download this and run it:

Malwarebytes : Free anti-malware download

Kim,

I did it as you told me.
I try to download and got the message "cant be downloaded". Thank you again,

Meharis

Thanks

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KimW

11 years ago

I know you wont be able to download, it,which is why I was saying get a friend or someone to download it.Put it on a cd or flash drive or something and install it on your non downloadable computer.

Try this
Turn your computer off.
restart it.
While it is booting press F8 key
If Win7 has it ( I don't know) this should take you to a screen that lets you boot into safe mode with network support.

If you can do that much post here.

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Meharis

11 years ago

Originally Posted by KimW

I know you wont be able to download, it,which is why I was saying get a friend or someone to download it.Put it on a cd or flash drive or something and install it on your non downloadable computer.

Try this
Turn your computer off.
restart it.
While it is booting press F8 key
If Win7 has it ( I don't know) this should take you to a screen that lets you boot into safe mode with network support.

If you can do that much post here.

Kim,

Yes. I was able to do it and is asking for Safe Start + other options

Meharis

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KimW

11 years ago

If you can do that,select safe mode with network support. Then go to the internet and see if it allows you to download anything.

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Meharis

11 years ago

Originally Posted by KimW

If you can do that,select safe mode with network support. Then go to the internet and see if it allows you to download anything.

Hi Kim,

This is too much...
I did it as instructed. But did not work.

I believe the best thing to do will be to take the pc to a shop.
You already went way out of your route helping me.
I really Appreciate your time and effort without quitting.

The positive side for me is that during the process, I did learn
things I wasn't even aware of. Thank you again,

Cheers,

Meharis

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sowens

11 years ago

I didn't see if you have recently shut the computer down and tried again. This week, I had a Windows 7 update of the download function plus 3 different Adobe updates. Maybe your updates are stuck in limbo. I know this thread is getting long fast but I hope you can resolve this problem. Adobe drives me nuts, too. Shelley

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Meharis

11 years ago

Originally Posted by sowens

I didn't see if you have recently shut the computer down and tried again. This week, I had a Windows 7 update of the download function plus 3 different Adobe updates. Maybe your updates are stuck in limbo. I know this thread is getting long fast but I hope you can resolve this problem. Adobe drives me nuts, too. Shelley

Thank you neighbor... I'll check into that.

Meharis

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tagiscom

11 years ago

Could you please give me a source for this information? I've been working on computers a couple of decades now and this is the first time I have seen anyone make this statement.

Yep, when l used XP, on my PC, and didn't defrag, for almost 2 weeks, serious issues happened with some software files that usually purred like a kitten. Or some files refused to save, etc.

I tried to reinstall the software, and ran antivirus software repeatedly, but same issue, only after l defragged, which showed quite a lot of red boxes, that the software behaved and worked again.

That is why l was suggesting it, :rolleyes:.

Meharis, it might be too late to mention this, but if you go to Ebay and buy Norton 2012, you will find just before purchase that they will give you the 2013 version instead, or a free upgrade. That way you can pick up Norton for around $20, instead of $70 retail?

Also, (l have done this on XP, not W7) put the shortcut icon for Norton on your desktop, or every shortcut graphic you can find, on your desktop. Once that is done, restart in safe-mode, and the icon for Norton should be still on the simple desktop, then run full system scan, as many times that is needed, and if you are ever going to get rid of it yourself this is your best shot, (scanning is more efficient in safe-mode).

And or donnload Maleware, Antispyware, l used to use that one all the time, instead of Norton, as it does pick up crap that Norton missis, and seems to be faster to set.

Although recently every time l start my Laptop, the Maleware poppup or tab appears, so if Malreware is getting pushy, they are history, and l will stay with Norton.

Probably run Maleware, occasionally?

Shane

PS l have heard that PC repairers, will do the same thing, run several antivirus programs, etc and then hand it back, for a fee of course.

And a word of warning, if they do have to do a fresh reinstall of the OS, don't let them install the trial version of MS word, or register it, once that nightmare is registered, and the trial period runs out, your 2003?, version won't work again.

Then you are forced to spend up to $150 to upgrade!!!! Grrrrrr.

When l got my Laptop a year ago, it included MS Word 2012, and l never registered it, eventhough it constantly pestered me to do so.Then installed MSW 2003 later, when the free trial was over, and apart from minor, display issues with Microsoft updates, it has purred, etc...

Let us know how you do.

Shane

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KimW

11 years ago

Ok, good luck. If you take it to a shop please come back and let us know what they say the problem was.

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Meharis 11 years ago

Originally Posted by KimW

Ok, good luck. If you take it to a shop please come back and let us know what they say the problem was.

Hi Kim,

I hope you understand I'll taking the pc to a shop is
because I don't want you and other investing more time with it.

Don't worry, I'll let you know what was wrong with this darn pc.
Cheers,

Meharis
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Meharis

11 years ago

Originally Posted by KimW

Ok, good luck. If you take it to a shop please come back and let us know what they say the problem was.

Hello Warriors,

Here, I'm back again with results of mi "Adobe is killing me"
Actually, not any longer.

Kim W.,

You Were Right From The Very Start... Was Not Adobe.

There was a nasty virus. Soon after I did try to fix it with
help from all of you, my pc was getting worst and at one stage
I wasn't able to use my mouse or typing soon right after.

I went to Office Depot. Long story short, cost me $157.75 for
"Data Backup & Migration" and "Restore & Optimize" Included was
a Free version & installation of McAfee Securyt Center.

The positive is that if it happens again, I'll know to do myself.
Right now, I've McAfee, Windows Defender, Microsoft Essential and
Malwarebytes Anti-Malware installed in my pc.

I take this opportunity to send my special thank you to Kim W.,
Steve, Shane and Whos That Guru and all persons that helped.

Cheers,

Meharis

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Robert Michael

11 years ago

Originally Posted by Meharis

Hello Warriors,

Here, I'm back again with results of mi "Adobe is killing me"
Actually, not any longer.

Kim W.,

You Were Right From The Very Start... Was Not Adobe.

There was a nasty virus. Soon after I did try to fix it with
help from all of you, my pc was getting worst and at one stage
I wasn't able to use my mouse or typing soon right after.

I went to Office Depot. Long story short, cost me $157.75 for
"Data Backup & Migration" and "Restore & Optimize" Included was
a Free version & installation of McAfee Securyt Center.

The positive is that if it happens again, I'll know to do myself.
Right now, I've McAfee, Windows Defender, Microsoft Essential and
Malwarebytes Anti-Malware installed in my pc.

I take this opportunity to send my special thank you to Kim W.,
Steve, Shane and Whos That Guru and all persons that helped.

Cheers,

Meharis

No problem man -- 1 word of advice though, running multiple virus protection programs can severely mess up your system & slow it down.

Hell, even having multiple ones installed (even if not all of them are running) can cause each other to screw up.

Stick to the best one available & leave it with that.

If money is tight, I highly recommend going with Comodo Internet Security.

It's free for life, and this thing is TOP OF THE LINE!! No joke dude.

It stopped a Virut (not a typo -- google it if you don't know what it is/does) while other paid programs did not.

It's literally the BEST free software you can get for protection.

Other than that, glad you got it fixed! Now just keep that baby clean!

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KimW

11 years ago

Sorry,
I have been a power user of XP since it was released.
I have never heard or seen such a thing.
.Of course it may have been a fluke with your machine,I don't know,but I have to agree with Steve, do NOT defrag a machine that is having problems until the problems are resolved.

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seasoned

11 years ago

tagiscom,

In theory if certain network software, or some bad software took too long, strange things could happen. Defragging could make that APPEAR to go away. That is ******NOT****** the problem HERE though.

Defraging on a virus laden system encourages spreading of the virus, wastes time, and could cause corruption. NOT a good idea.

YOU see the symptom, generallize, determine a cause, generalize, and then come up with what you think might work.

I am looking at the symptom, determining what it has to do, and what can cause that. It COULD be a real simple solution at this point. Defraging is definitely NOT the solution though.

Steve

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Amanda786

11 years ago

Sometimes when too many softwares are installed at a time it creates difficulties may be you should avoid installing many softwares at a time.

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tagiscom

11 years ago

Sometimes when too many softwares are installed at a time it creates difficulties may be you should avoid installing many softwares at a time.

Yep, try installing AVG while Microsoft firewall is up, no end of issues!!! :rolleyes:

Sorry,
I have been a power user of XP since it was released.
I have never heard or seen such a thing.
.Of course it may have been a fluke with your machine,I don't know,but I have to agree with Steve, do NOT defrag a machine that is having problems until the problems are resolved.

Hmmm, l think that we could discuss this until the cows come home, maybe you are right and it was a fluke, or maybe it helps?

Best to defrag, after running antivirus to death, if your budget is tight and the problem persists.

Shane

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Amanda786

11 years ago

Originally Posted by tagiscom

Yep, try installing AVG while Microsoft firewall is up, no end of issues!!! :rolleyes:

Hmmm, l think that we could discuss this until the cows come home, maybe you are right and it was a fluke, or maybe it helps?

Best to defrag, after running antivirus to death, if your budget is tight and the problem persists.

Shane

Its all about getting smart with these softwares. There is a trick involved, when installing softwares.
I think AVG sometimes creates issues while installing. So I guess its right to install AVG while Microsoft firewall is up.

Thanks for sharing

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Dan Riffle

11 years ago

Could be a permissions issue. Files can't be downloaded directly, but can be read from a flash drive.

Follow the steps mentioned below and check if it helps.

Step 1:

a. Find the directory C:\users\ and select the directory having your account name.
b. Go to the properties of your directory with right-click.
c. Then go the security tab and edit your permissions for your files in this directory. You must have the permission to Modify and Read and execute.

Step 2:
Right click on Internet Explorer 9 and run as administrator and then check if you are able to download files.

Step 3:

Reset Internet Explorer and check if the issue persists.

Warning: Resetting Internet Explorer is not reversible. After a reset, all previous settings are lost and can't be recovered. Rather than resetting everything, you might want to reset specific settings in the Internet Options dialog box or delete your webpage history.

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Robert Michael

11 years ago

Oh -- ALSO:

Once you get it how you want it, create restore discs!!

That is a MUST!

That way, if things ever get too bad in the future you can simply do a "factory" reinstall, without losing all of your programs & stuff.

Every person needs backup install discs, especially IM'ers, since our computers are our business.

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tagiscom

11 years ago

Its all about getting smart with these softwares. There is a trick involved, when installing softwares.
I think AVG sometimes creates issues while installing. So I guess its right to install AVG while Microsoft firewall is up.

Arrr, no, l just installed AVG, while the Microsoft firewall was up, the computer didn't like that!

Or two firewalls running at the same time is a no-no.

No problem man -- 1 word of advice though, running multiple virus protection programs can severely mess up your system & slow it down.

Hell, even having multiple ones installed (even if not all of them are running) can cause each other to screw up.

Stick to the best one available & leave it with that.

Yep, that can happen, l have used Marewarebytes, Antimalware, (free) on occasion or most of the time as it removes things Norton misses, or hackers have found ways around detection with Norton.

So, Marewarebytes and Norton purr like a kitten, not sure about other; but as l said before, because Marewarebytes, is getting more pushy with their upgrade advertising, l will probably install Marewarebytes, occasionally, then remove when it has done its job).

May try out the new one you mentioned, could save me some cash, each year?

I take this opportunity to send my special thank you to Kim W.,
Steve, Shane and Whos That Guru and all persons that helped.

Cheers,

Meharis

Quite welcome Meharis, glad you didn't have to reinstall the OS, serious pain, (l had to do that once)!

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Meharis

11 years ago

Originally Posted by Whos That Guru

Oh -- ALSO:

Once you get it how you want it, create restore discs!!

That is a MUST!

That way, if things ever get too bad in the future you can simply do a "factory" reinstall, without losing all of your programs & stuff.

Every person needs backup install discs, especially IM'ers, since our computers are our business.

Whos That Guru,

I'm keeping Just McAfee and Windows protection.
I"ve created a "Restore Disk" and ran a Backup already.
Thank you for your help.
Cheers,

Meharis

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KimW

11 years ago

I would go out and buy an external hard drive and this:
Best Backup Software for Windows Desktop and Laptop Computers
and back up your computer now while you know it is safe.
Then do regular backups.Daily weekly,monthly,whatever your needs are.
Shadow protect is a bit pricey but the best backup solution I have used so far.

As others have mentioned,running too much protection can be as bad or worse than not running enough,but everyones needs vary.

I run MS Essentials while my pc is on,and about once a week I do a full scan with it (which in my opinion is a very slow scanning engine) and I also update then scan with Malwarebytes anitmalware.
Also if I go to any page that looks suspicious, takes too long to download for what the page is etc etc, I will usually shut down the browser and do quick scans with both programs.

I'm glad you are up and running again.

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Meharis

11 years ago

Originally Posted by KimW

I would go out and buy an external hard drive and this:
Best Backup Software for Windows Desktop and Laptop Computers
and back up your computer now while you know it is safe.
Then do regular backups.Daily weekly,monthly,whatever your needs are.
Shadow protect is a bit pricey but the best backup solution I have used so far.

As others have mentioned,running too much protection can be as bad or worse than not running enough,but everyones needs vary.

I run MS Essentials while my pc is on,and about once a week I do a full scan with it (which in my opinion is a very slow scanning engine) and I also update then scan with Malwarebytes anitmalware.
Also if I go to any page that looks suspicious, takes too long to download for what the page is etc etc, I will usually shut down the browser and do quick scans with both programs.

I'm glad you are up and running again.

Hi Kim W.,

When I mentioned "if it happens again, I know how to do it myself",
was because I already did a Backup to External Disk and created a
Restore Disk.

I'll be using McAfee Free full version -included in my by Office Depot
invoice- along with MS Essentials the same way you do.

Also, I've included in my daily procedure to include 3 times a week
running MalwareBytes. Neddless to say, anythig suspicious will be
go through both antivirus.

Thank you for your time and effort. I do really appreciate it.

Cheers,

Meharis

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