Improving Yelp Reviews

9 replies
I have a client who regularly receives reviews on Yelp. The problem is that the majority of the reviews that are "good" end up in the "hidden" section. I have read a ton of articles on how Yelp works and as much as is available re: their algorithm. While some of the hidden reviews make sense (from out-of-state reviewers, people with incomplete profiles, etc), many are from individuals who are very active on Yelp but they are hidden anyway; and some of the negative reviews seems like they should be filtered based on known criteria.

Any ideas on how or why this is happening; or how to get some of those other reviews to show?
#improving #reviews #yelp
  • Profile picture of the author BradVert2013
    Without seeing the Yelp page, it's really hard to say. Maybe contact Yelp and ask. I'm an Elite Yelper and have never had a problem with any of my reviews being ghosted. It sounds like there's more to the story than we're getting.
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  • Profile picture of the author kandabrewer
    I've read about Yelp receiving negative reviews from some business owners lately, who claim that they turned down Yelp's advertising offers and their reviews suffered afterward. I hope it's not true :-/
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  • Profile picture of the author KosenIvra
    Ive been doing reviews in Yelp and this never happened to me, none of my reviews has ever been hidden like this, however I suppose it could be a possibility that Yelp is doing that to some users and is not showing those users that their reviews have been shadowed.
    Does those reviews that have been hidden still affects the average qualification of your business?
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  • Profile picture of the author djhickory
    it's pay to play, i could give you guys examples of some of my competitors, that had 30 reviews, last month, 15 not showing (the good ones) 15 showing the fakes ones like other person said above , after they signed up for the 1k a month plan, all of the 1 star reviews got deleted, it still shows them but it says they violated TOS etc, and now all of his good reviews are on on top, and bad at the bottom, here is an example of one of my competitors in another trade i offer,

    https://www.yelp.com/biz/stoneshine-...ling-santa-ana

    if you read threw them, you'll see that they are written buy 1-2 different writers, and they key point is, they keep mentioning all the names of the employes, EX "The guys at Stoneshine, Ramon, Mario, Rafael, Damian and Oswald did an amazing job on my travertine " the first 100 reviews, the home owners are stating all of the employees names, I have sent out 3-5 guys to jobs, past 20 years, and these residential home owners don't even remember the supervisor's name , no fucin way , i have sent yelp emails on this with no reponse, and when i get them on the phone, they laugh and smirk, its all a joke, sad thing is i had to sign up for the lowest plan, 400 month, just so i dont fall behind, thats a fucin car payment
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  • Hey Guys, Can you give me some examples like how to way I create best Yelp account for my Ecommerce Site??

    Happy Working
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    Advertising Profits From Home by Anthony Morrison to not only make additional income, but builds your own successful internet business.
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    • Profile picture of the author chemo38
      Originally Posted by anthonymorrisonbook View Post

      Hey Guys, Can you give me some examples like how to way I create best Yelp account for my Ecommerce Site??

      Happy Working

      No, but I can suggest you don't hijack this thread to spam your product.
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  • Profile picture of the author automathings
    Is it a restaurant? Yelp has monthly parties for their elite members where they get discounted food to try...at least they used to. Have them contact the local Yelp representative and arrange for one to be held at their establishment.
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