How to handle the "I have enough business" objection

Thank you umc, coming from a business owner like yourself, this is pretty helpful to know. Thanks

What is what I think too.Craigslist are for small business, you probably start with Linkin or company's fanpage who are apparently trying to build a brand. Those are the companies or people who have funds to throw on marketing.

Thanks claude, i will change my script and adjust.

im reading the book now, ton of value already, thanks again claude

Or using your SEO skills to rank your own website to tap into the high levels of traffic that are already looking for an SEO expert...

what does be yourself mean?

That presupposes that most people are good at heart or are naturally good at communicating. Or that all personalities are equal in dealing with people.

But some people argue and debate whenever they try to convince someone else. Or some people might tell white lies as a matter of course in daily life.

They are not nescessarily bad people but for those, it is best to stick to a different mask.

I got the impression people are shaped more by their shared circumstances then they are by their personalities.

In many ways, selling (and buying... or perhaps dealing with other people in general) is like a strategy video game. While in theory there is a billion+ possible openings and counters, in practice there's only a relative few that can be played effectively. And while the players and specifics might change, the overall strategies tend to stay the same with few variations.

There's also the issue of institutional memory that comes in: very few people will deviate from the standard set by whatever group they belong to. They might have a style which makes them predictable.

The Japanese say we have 3 masks

#1 Is what we show to the world
#2 to our close friends
#3 only to ourselves

#1 is the most we can get in most one on one sales calls, but that is not very interesting. It's the one mask that is designed to show the wearer only at his best. It is freely shown. Mask #2 and #3 will always be distorted at best.

For that reason, I think it's better to try to figure out what we have in common (or at least what the prospect has in common with others) rather then what divides us. Only then I think can we get something close to #3 and #2 when it comes to other people.

I MUST disagree with several items in this post.
Before I give you my opinion, you need to know that I have well over 10 years of telemarketing and managing/training telemarketers so I am sharing from my experience.

Cold calling and asking "how their day is going" SCREAMS telemarketer and you'll rarely get any interest in them staying on the phone. "Do you like having money?" That also says telemarketing BUT it also sounds like a scam.

I strongly believe you need a script in front of you but it's not a rule, it's simply a guide to keep you on track (and it can be easy to lose track if you do start chatting).

You also need to write down every objection you have received and the rest as they come. Then write your best answers/responses because you'll never be stuck if they throw an objection at you.
That will make you calm and more focused.

I hope this helps you a bit.

Getting a cold call always sucks. And cold calling isn't ever pleasant, a least I never thought it was. But it gets results if done well.

When it's obvious the person is reading a script, that means the person isn't trained well. Never read a script. Memorize the script, and then say it. But if you are reading a script in front of you, it will probably always sound terrible.

Have you ever seen an actor in a movie? A stand up comedian? A play? All these words were memorized, made their own, and said as their lines. A script.

It just takes a little practice.

By the way, if the OP is calling Craigslist advertisers, he should first mention that he saw their ad in Craigslist. That will keep them listening for several seconds.

Good way to get hung up on instantly

Very strong opening question. You instantly establish a reason for the call (you saw their ad), and you ask a question that they almost have to answer. And you may be a customer calling., although you haven't indicated that you are.

You have also established a position for them...and they will tend to want to be consistent with what they told you.

I'm actually jealous of your opening line. Well done, Sir.

This is F A R from a hang up statement... this is what keeps them on the line.. I use something very similar with my CRO sales. The statement itself does 2 things.. it shows you have actually spent some time and your not some robot just making calls. It also is the first step ( in my sales pitch anyways ) towards developing a level of trust that you understand their unique sales issues.

I make sales calls and cold colds every single day. Been doing it for the past 9 years and learned from the best of the best. But lets say they said NO I'm Good. whats next? how about when they say yes?