Are u afraid of rejection?

14 years ago

This is all fine rationalization...but the fear of rejection is not a rational one.

Unfortunately the problem is not as straightforward as "I need to realize that my fear of rejection needs to be moved from a personal to an opportunity basis." If it were that easy, everyone would do it.

The truth is that something else is going on here.

The "don't dwell on it" is a good point.

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Rus Sells

14 years ago

Many times, actually in most cases fear of rejection is rooted in low self-esteem. That's why people who are in sales tend to not handle being told no very well. Ultimately they don't last that long in sales.

This is one technique I use in my hiring process when looking for sales people. I give of the persona of rejecting them for the position to see how they react.

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weheartcontent

14 years ago

I see it like hitting on a girl at a club. Say, there are 100 girls at a club. If you hit on all 100, surely 10 (following the 10% rule of conversion... even if its 1%, theres still one chick who would go home with you) will respond. Not dwelling on it is a good advice. Many times, people would get so stressed out about being rejected they fear trying again.

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David Miller

14 years ago

One sad irony of sales training is the statement:

"They're not rejecting you, they're rejecting the offer."

Though this may very well be true, the problem is the other side of the sales training coin which is:

"They're not buying the product, they're buying you."

So which of these is true? You can't believe both because since they are opposing thoughts in the nature of this argument. Trying to cope with both these thoughts is part of why a lot of people fail.

This kind of sales indoctrination leads a new salesperson to believe that sales is just a numbers game. This type of training is sadly still around.

I'm actually stunned to see this kind of advice from Rus Sells, as he talks frequently about learning as much as he can about the profession of sales.

I look at rejection as just another part of the business. I do not look at every NO as being that much closer to a YES, that's nonsense because it brings sales back to a form of gambling.

All things being equal, it makes more sense to view "rejection" as not being in front of the right prospect. Part of sales is understanding who your prospect is. If you don't have a clear picture of who the prospect is, you're open to a lot of "rejection".

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Rus Sells

14 years ago

David,

This thread really isn't about the prospect and why they do or don't make a rejection.

Its about our own personal fears, namely rejection in this topic.

Now, on to what you've mentioned.

Being that in person sales isn't only business, its social as well. Especially when you meet people in person.

There is always going to be social interaction and because of that aspect we as humans can have a fear of being rejected.

Originally Posted by David Miller

One sad irony of sales training is the statement:

"They're not rejecting you, they're rejecting the offer."

Though this may very well be true, the problem is the other side of the sales training coin which is:

"They're not buying the product, they're buying you."

So which of these is true? You can't believe both because since they are opposing thoughts in the nature of this argument. Trying to cope with both these thoughts is part of why a lot of people fail.

This kind of sales indoctrination leads a new salesperson to believe that sales is just a numbers game. This type of training is sadly still around.

I'm actually stunned to see this kind of advice from Rus Sells, as he talks frequently about learning as much as he can about the profession of sales.

I look at rejection as just another part of the business. I do not look at every NO as being that much closer to a YES, that's nonsense because it brings sales back to a form of gambling.

All things being equal, it makes more sense to view "rejection" as not being in front of the right prospect. Part of sales is understanding who your prospect is. If you don't have a clear picture of who the prospect is, you're open to a lot of "rejection".

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apurvmat

14 years ago

Never take rejection personally. Take them as feedback on what you could do to improve yourself to the blindspots that you might be having in yourself and your business.

You're seriously going to laugh one day on all the rejections and embarrassments you faced and it won't matter to you at all.

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Brenden Clerget

14 years ago

In my experience, every "no" just brings us one step closer to a "yes"

Getting told no is good because that little progress loading bar for the next sale fills up just a tad bit more. Maybe from 55% to 57%... but progress, is progress.

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David Miller

14 years ago

Originally Posted by Brenden Clerget

In my experience, every "no" just brings us one step closer to a "yes"

Getting told no is good because that little progress loading bar for the next sale fills up just a tad bit more. Maybe from 55% to 57%... but progress, is progress.

Every NO is simply a NO. If that old chestnut had any truth to it, companies would pay salespeople for getting a NO.

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Brenden Clerget

14 years ago

Originally Posted by David Miller

Every NO is simply a NO. If that old chestnut had any truth to it, companies would pay salespeople for getting a NO.

If you're getting *EDIT* all no's and not a single yes *END EDIT*, you probably aren't a great salesperson.

That means you have a lot to learn... which means...

If you're working for yourself, then who cares about what companies are paying salespeople for? If you learn from each no, each yes is a bit closer. And if you're just starting: You will get told no. So - use each no to learn - and thus - each no is that much closer to a yes.

Sorry that you've obviously never been told no, nor had to learn how to learn from being told no. I wish I got told yes every time too

And that ISN'T what a no always means. Sometimes it means "You didn't help me to understand your service right" or "You didn't quite justify it good enough for me," but if you listen to what the business owners are REALLY telling you, they'll tell you all of that before you even get to your pitch.

To say each NO just means NO, is kind of silly. Some business owners are going to say no, regardless, because they're opposed to the whole idea of it and no matter what they're not going to budge off the idea that the internet won't get them more business.

Out of ten pitches, maybe only 8/10 are even capable of being sold to, flat out because of egotistical tendencies of business owners in America that think since they're "living the dream" running their own business, why would they need MY help? Even if I concretely show them what they want to see.

And if that's the case: I don't want that client, anyway.

That's my four cents.

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HypeText

14 years ago

Originally Posted by Brenden Clerget

If you're getting no's, you probably aren't a great salesperson.

That means you have a lot to learn... which means...

If you're working for yourself, then who cares about what companies are paying salespeople for? If you learn from each no, each yes is a bit closer. And if you're just starting: You will get told no. So - use each no to learn - and thus - each no is that much closer to a yes.

Sorry that you've obviously never been told no, nor had to learn how to learn from being told no. I wish I got told yes every time too

And that ISN'T what a no always means. Sometimes it means "You didn't help me to understand your service right" or "You didn't quite justify it good enough for me," but if you listen to what the business owners are REALLY telling you, they'll tell you all of that before you even get to your pitch.

To say each NO just means NO, is kind of silly. Some business owners are going to say no, regardless, because they're opposed to the whole idea of it and no matter what they're not going to budge off the idea that the internet won't get them more business.

Out of ten pitches, maybe only 8/10 are even capable of being sold to, flat out because of egotistical tendencies of business owners in America that think since they're "living the dream" running their own business, why would they need MY help? Even if I concretely show them what they want to see.

And if that's the case: I don't want that client, anyway.

That's my four cents.

"If you are getting "No's you probably arent a great Sales Person?"

Every Great Sales Person who has walked the face of the Planet in the History of Mankind gets or has gotten "No's"!

How we deal with, and what we learn from, those "No's" is what is important.

As you acknowledged, Nobody has a 100% Closing Percentage, but I have to admit...your opening line definitely raised my eyebrow! lol

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mikelukjaniec

14 years ago

Another good tip is to have a stack contacts you can call. The more the better, because if you only have a few, there is a tendency to put to much store into those few and rejection becomes even harder!
Here's a tip that I never quite had the courage to use. If you get a 'jerk' on the line. You know the type that goes off on one, with absolutely no provocation and starts abusing you for no good reason...Take the phone off the hook, bang it on the table and say "Did you hear that. That's opportunity knocking and you've just missed it mate!"

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David Miller

14 years ago

@Brenden - Some things, as the saying goes, "go without saying" but it seems that isn't case in this thread.

It goes without saying that my statement "NO is simply a NO" means this:

Of course EVERY No should call for at least a moment, maybe more of introspection to see what may have caused that result.

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The big lesson in life, baby, is never be scared of anyone or anything.

-- FRANK SINATRA, quoted in The Way You Wear Your Hat

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Brenden Clerget

14 years ago

Originally Posted by David Miller

@Brenden - Some things, as the saying goes, "go without saying" but it seems that isn't case in this thread.

It goes without saying that my statement "NO is simply a NO" means this:

Of course EVERY No should call for at least a moment, maybe more of introspection to see what may have caused that result.

Encountered some really negative people in this market... just making sure we're on the same page

- Brenden

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HKSEO Jonbones

14 years ago

After years of rejection in school I got used to it. Being a stud now certainly helps my ego, though

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HypeText

14 years ago

Key word in Canvassing and Prospecting is NEXT!

If one prospect doesnt value or need what you are offering, someone else will.

Dwelling on the negativity of rejection simply breeds a negative mindset going forward and people will pick up on that from a mile away!

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Brenden Clerget

14 years ago

Originally Posted by 100k

Your post sucks!

Random common knowledge.

-_-

Fail = Rejected.

I don't really think this is in the spirit of this forum or what we should be aiming to do at all... Personally, I think your post sucks.

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HypeText 14 years ago

Originally Posted by Brenden Clerget

I don't really think this is in the spirit of this forum or what we should be aiming to do at all... Personally, I think your post sucks.

I will Second that emotion!

While the OP stated what might seem obvious for those of us with Experience under our Belts there are also a LOT of people just starting out on this forum that can benefit from others experience.

THAT is the Spirit of this Forum!

Like I said in my above Post...Negativity breeds more Negativity...
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Jason Kanigan

14 years ago

Somewhere out there, a bridge is missing its troll... ;-)

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Jason Kanigan

14 years ago

Jeeeezus.

Great salespeople don't get Nos??

Great salespeople GET MORE NOs THAN ANYBODY ELSE!

Babe Ruth wasn't just the great home run hitter of his era: he was also the GREATEST STRIKE-OUT KING.

Great salespeople get a lot of "at-bats."

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HypeText

14 years ago

Originally Posted by kaniganj

Jeeeezus.

Great salespeople don't get Nos??

Great salespeople GET MORE NOs THAN ANYBODY ELSE!

Babe Ruth wasn't just the great home run hitter of his era: he was also the GREATEST STRIKE-OUT KING.

Great salespeople get a lot of "at-bats."

I see he raised your eyebrow as well! lol

Read his whole post...he did actually turn it around!

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Brenden Clerget

14 years ago

Originally Posted by kaniganj

Jeeeezus.

Great salespeople don't get Nos??

Great salespeople GET MORE NOs THAN ANYBODY ELSE!

Babe Ruth wasn't just the great home run hitter of his era: he was also the GREATEST STRIKE-OUT KING.

Great salespeople get a lot of "at-bats."

Originally Posted by HypeText

I see he raised your eyebrow as well! lol

Read his whole post...he did actually turn it around!

Wrote it in a hurry and made a generalization.

If you're getting "all no's" and "not a single yes" you probably aren't a great salesperson.

Is what it should have said.

EDIT: Edited it to reflect this. haha

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HypeText

14 years ago

Originally Posted by Brenden Clerget

Wrote it in a hurry and made a generalization.

If you're getting "all no's" and "not a single yes" you probably aren't a great salesperson.

Is what it should have said.

EDIT: Edited it to reflect this. haha

Well, if you had a 100% closing Ratio I would have tried to hire you! LMAO

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amulektwo

14 years ago

Rejections are normal, I mean everyone will not say YES to everything. But you have to build something that would shield you from rejections, you have to come up with a good comeback.

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Pejon60 14 years ago

Hi folks
First time I have replied to a thread on the site
I have been in the area of sales for over 30 years and done pretty much all types...From Cold call door to door domestic and business to setting up appointments and then making sales calls. I have also done thousands of telephone sales calls

I was interested in this topic for a couple of reasons

1. I think people get the "Fear of rejection... (FOR) " and the "Fear of failure (FOF)" mixed up

Fear of rejection stops you from being persistent in answering a potential customer's objections and turning a "No" into a "Yes"

Fear of failure stops you from starting in the first place!

The secret is working out which is the one that is the problem for you.

F.O.R. is what will stop you from answering more than 1 objection from a prospect... You are worried about what they'll THINK of you if you are persistent!

It is an ingrained need of every human being to be liked
F.O.R. will tell your brain that I cant be persistent because if I am the prospect will be angry at me and not like me

All that attitude does is cost you a sale and costs the prospect the opportunity to buy a product from you that will fill a need and be of value to them.

Look, sure it is important to be relatable to the buyer but you haven't made the call to them to be their suddenly discovered long lost friend!

The purpose of the call was to SELL your product or service!!

When I finish making a sales call on a prospect by either phone or in person
I know that
A: I have been well mannered
B: I gave them the opportunity to talk
C: I laid out all the benefits of my product to them in regard to the need they had expressed to me in the answers they gave to my questions
D: I answered as many objections as I possibly could and followed those answers with a closing question!!!
E: If they did not buy off me then, that I have still left open the opportunity to call on them with another product in the future!

FOF is a different thing
It will stop you from overcoming what I like to call "Sales Inertia"

No one likes to fail!...and most sales people equate not making a sale with failure

It is almost as though your ego is trying to give you an exit clause
Secretly it tells you that if you don't actually begin, then you can always alibi yourself by thinking that you would have succeeded if you had actually tried

I have the attitude that you only fail if you DON'T start and DON'T persist!

The second reason I was interested in the topic,,, is that even after 30 years plus of being in the wonderful area of sales those 2 little terrors,
FOR and FOF must still be conquered ...and funnily enough I find ACTION is the best weapon!

If that has helped anyone I am very happy

Cheers
Paul
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Seoexperts

Banned 14 years ago

yeah good ways

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Chris Cho

14 years ago

I definitely dig but I still don't like rejection. :p

Originally Posted by mervyngoh

Hi all

Just a few tips to handle rejection

1. When someone reject you if u approach , bear in mind that they are not rejecting u as a person, it is just that they do not need your product at that time. Don treat it too personally

2. Learn to move on fast, do not dwell on it because it does not do you any better

3. If u are recommending biz opportunity to them but they reject u. They are not rejecting u, they are just rejecting themselves from this biz opportunity

Just for sharing

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philboy uk

14 years ago

I would like to comment on this thread, but I am afraid of what others might say.

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Are u afraid of rejection?

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