Using Skype for Cold Calls

by TheCG
42 replies
I have been using Skype for my cold calling and for the most part, it works well.

My biggest problem is the 50 call limit they place on you with the "Fair Usage" policy. I would like to make at least 100 calls a day as I can usually blow through those 50 in just a couple of hours.

I contacted them about buying a second subscription and was told I could buy a second one but I would still be limited to the same 50 calls a day. How stupid is this?

Does anyone have a solution they are using to get around this? I don't mind paying for a second subscription if that would get me the extra 50 calls a day.
#calls #cold #skype
  • Profile picture of the author Jason Kanigan
    ? I use a skype phone # and pamela for skype to record my calls. Unlimited calling in North America. Under $50 to set up, maybe even under $35, I don't remember exactly. Pamela was free for a month and then a one-time $35 or so fee to go pro. Very good business tool.

    And then $2.99 a month for the skype unlimited calling subscription.
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    • Profile picture of the author TheCG
      Originally Posted by kaniganj View Post

      ? I use a skype phone # and pamela for skype to record my calls. Unlimited calling in North America. Under $50 to set up, maybe even under $35, I don't remember exactly. Pamela was free for a month and then a one-time $35 or so fee to go pro. Very good business tool.

      And then $2.99 a month for the skype unlimited calling subscription.
      Pamela is a Skype product, no?

      So by using Pamela, they let you use more than the 50 per day limit?

      I have the same 2.99 subscription.

      So how does this work, Jason?
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      Yes, by the way, I AM in the Witness Protection Program. I could tell you who I am but then I would have to kill you.

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    • Profile picture of the author HypeText
      Originally Posted by kaniganj View Post

      ? I use a skype phone # and pamela for skype to record my calls. Unlimited calling in North America. Under $50 to set up, maybe even under $35, I don't remember exactly. Pamela was free for a month and then a one-time $35 or so fee to go pro. Very good business tool.

      And then $2.99 a month for the skype unlimited calling subscription.
      Skypes "Unlimited" is now $4.99 per month and is subject to their Fair Usage Policy which defines their Unlimited as 50 different phone numbers dialed per day, 10,000 minutes per month, and a max of 6 hrs per day..

      Seeing as the Major Cellular Carriers are under fire and getting sued in small claims court for trying to redefine "Unlimited" I have to wonder whats going to happen now that Skype has become a US Based Service under Microsoft.
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  • Profile picture of the author iThinkhard
    maybe you want to use a more professional service like ringcentral
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  • Profile picture of the author Perestroika
    Once these limits are exceeded Skype will charge normal rates and a connection fee for any additional minutes used. Subscriptions are for individual use only.

    You can always get another VOIP provider that provides real unlimited.
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  • Profile picture of the author Jason Kanigan
    Iiiinteresting. I just read skype's "fair usage policy." 50 call limit & 10,000 minute a month limit & 6 hour a day limit.

    I've called on behalf of clients but only for a couple hours at a time, not all darn day long because I don't think anyone can do that well anyway...and I've never run up against that 50 call limit. Didn't even know it was there.

    Amusing how my method protects me from these things. Good prospects that can be turned into great clients come up before that.
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    • Profile picture of the author kenmichaels
      I am not sure why, but some people in some locations

      DO NOT GET THE LIMIT.

      I know this for a fact because i am one of them.

      I did nothing special, i pay 12.00 a month.

      The only thing i can tell that i do different them some of the people i know
      who have encountered the limit, is i don't pay to have a inbound phone number.
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      Selling Ain't for Sissies!
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      • Profile picture of the author TheCG
        Originally Posted by kenmichaels View Post

        I am not sure why, but some people in some locations

        DO NOT GET THE LIMIT.

        I know this for a fact because i am one of them.

        I did nothing special, i pay 12.00 a month.

        The only thing i can tell that i do different them some of the people i know
        who have encountered the limit, is i don't pay to have a inbound phone number.
        Well they sure cut me off promptly at 50 calls...every time.

        I pay for a Skype number as well.

        Oh well.....it isn't that I am so hung up on Skype...it is just so convenient to use. Guess I need to look for another service.
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        Yes, by the way, I AM in the Witness Protection Program. I could tell you who I am but then I would have to kill you.

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        • Profile picture of the author kenmichaels
          Originally Posted by TheCG View Post

          Well they sure cut me off promptly at 50 calls...every time.

          I pay for a Skype number as well.

          Oh well.....it isn't that I am so hung up on Skype...it is just so convenient to use. Guess I need to look for another service.

          I know a lot of people who are getting cut off, it make no sense to me.

          but, you could get some dedicated proxies, for like 2.00 a month.
          and have a service on each one. if i needed to do that, i would use
          one of those pay as you go credit cards, so each service would be a completely diff acc.

          prob easier to just find some thing else. or... i used to use the prepiad cell phones. no limited on those. cost me 50.00 a month.
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          • Profile picture of the author TheCG
            Originally Posted by kenmichaels View Post

            I know a lot of people who are getting cut off, it make no sense to me.

            but, you could get some dedicated proxies, for like 2.00 a month.
            and have a service on each one. if i needed to do that, i would use
            one of those pay as you go credit cards, so each service would be a completely diff acc.

            prob easier to just find some thing else. or... i used to use the prepiad cell phones. no limited on those. cost me 50.00 a month.
            Yeah, better to just go with something else than to go through all the end arounds with proxies and such.

            $2.99 a month was awesome though...haha
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            Yes, by the way, I AM in the Witness Protection Program. I could tell you who I am but then I would have to kill you.

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        • Profile picture of the author HypeText
          I figured I would share an alternative for those of you who are Frustrated with Skype's Fair Usage Policy.

          How does FREE work for you?


          Google Voice
          Yate Client
          Google Talk

          Yate client (Free) is a SIP Client. It will sync with Google Talk and use it to make outbound Calls with Google voice via your PC, Internet connection, and Headset.

          Problem solved!

          Incidently, if you use it with Google Chrome their is a plugin you can download that will make phone numbers in your browser clickable.

          Donations Gladly accepted!
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          Local & Mobile Marketing Solutions
          $0 Setup & $99/mnth Private Label Reseller Accts
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          • Profile picture of the author kenmichaels
            Originally Posted by HypeText View Post

            I figured I would share an alternative for those of you who are Frustrated with Skype's Fair Usage Policy.

            How does FREE work for you?


            Google Voice
            Yate Client
            Google Talk

            Yate client (Free) is a SIP Client. It will sync with Google Talk and use it to make outbound Calls with Google voice via your PC, Internet connection, and Headset.

            Problem solved!

            Incidently, if you use it with Google Chrome their is a plugin you can download that will make phone numbers in your browser clickable.

            Donations Gladly accepted!

            Whats the call quality like? i tried google talk last year and it was horrible.
            has it improved enough to actually use?

            My biggest issue was an echo.
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            Selling Ain't for Sissies!
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            • Profile picture of the author HypeText
              Originally Posted by kenmichaels View Post

              Whats the call quality like? i tried google talk last year and it was horrible.
              has it improved enough to actually use?

              My biggest issue was an echo.
              I use it to field reseller Calls and havent had any issues. It's important not to use it over Wifi and to have an ample Internet connection.
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              (916) 520-HYPE (4973)
              Local & Mobile Marketing Solutions
              $0 Setup & $99/mnth Private Label Reseller Accts
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              • Profile picture of the author kenmichaels
                Originally Posted by HypeText View Post

                I use it to field reseller Calls and havent had any issues. It's important not to use it over Wifi and to have an ample Internet connection.
                i was on Wifi, ill set it up again tonight, and give it a run tomorrow.
                If it works well, ill send out instructions to my list. And ill make a plug in
                to replace my skype plug in for my call apps.

                My list is all people who sell on the phone, so if you have something
                that you sell that will help them out, let me know what it is.
                ill put it in the email for you.. as a thank you.
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                • Profile picture of the author HypeText
                  Originally Posted by kenmichaels View Post

                  i was on Wifi, ill set it up again tonight, and give it a run tomorrow.
                  If it works well, ill send out instructions to my list. And ill make a plug in
                  to replace my skype plug in for my call apps.

                  My list is all people who sell on the phone, so if you have something
                  that you sell that will help them out, let me know what it is.
                  ill put it in the email for you.. as a thank you.
                  My company sells Local & Mobile Marketing Marketing Services as well as Private Branded Reseller Accounts.

                  I'm not sure what niche your people are selling to but if it's B2B and any BizOpp Seekers we could talk further. Feel free to PM me.
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                  (916) 520-HYPE (4973)
                  Local & Mobile Marketing Solutions
                  $0 Setup & $99/mnth Private Label Reseller Accts
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              • Profile picture of the author reactiontm
                Half the time I try Google Talk there's NO SOUND!!! So unreliable.
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  • Profile picture of the author BillBert
    Try MagicJack or Nettalk Duo...
    Signature
    Do You Need a Cost Effective way of reaching out to your offline clients or prospects?

    Feel free to contact me directly and I will give you the details!
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    • Profile picture of the author philboy uk
      Have been using an application that auto dials using skype and plays a pre recorded message.

      Good for calling businesses when they are closed, and leaving a message on their answer phone. Just started using yesterday. The answer machine detect function does not seem to work when testing on my own phone

      Then follow this up with an email.
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  • You can use fake ip changer, it will help you to make more calls for per day.
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  • Profile picture of the author amulektwo
    i would suggest "toktumi" its free for the 1st 30 days, plus you get to choose a phone number! no limits on phone hours as well
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  • Profile picture of the author philboy uk
    what about 400 minutes on skype subscription, I do not believe there is a connection fee and doesnt limit number of calls.
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  • Profile picture of the author Eddie Spangler
    Spent the last half hour looking at Toktumi and is only 10 or 15 per mo depending on plan. This thing is the shiznit. You can do so much with it . One of the coolest things is being able to add a second line to your iphone or android phone and making calls using it to save on minutes or when the regular cellular signal strength is poor you can still make calls.
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    Promise Big.
    Deliver Bigger.
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  • Profile picture of the author gerbs
    Try Google Voice maybe it will be better for your needs?
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  • Profile picture of the author SEO Jerry
    I use skype. Subscribe for 3 bucks, and then buy ($19) skylook to autorecord calls and to dial from MS Outlook. Get yourself a good pair of headphones from turtle beach (the X12's) and listen to great music all day through the headphones while you cold call your way to happiness. The X-12's have a great microphone built into them.
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    • Profile picture of the author TheCG
      Originally Posted by SEO Jerry View Post

      I use skype. Subscribe for 3 bucks, and then buy ($19) skylook to autorecord calls and to dial from MS Outlook. Get yourself a good pair of headphones from turtle beach (the X12's) and listen to great music all day through the headphones while you cold call your way to happiness. The X-12's have a great microphone built into them.
      That sounds great, Jerry, but the issue is the 50 call a day limit.

      Do you not have a 50 call a day limit on your $3 subscription?
      Signature

      Yes, by the way, I AM in the Witness Protection Program. I could tell you who I am but then I would have to kill you.

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  • Profile picture of the author LasseKohau
    I have two subscriptions, one for calls in Europe (50 a day) and one for calls international (primary USA).

    This gives me a total of produsing 100 calls a day and 15000 minutes at each month for 20 dollars a month.( Prices in Denmark ). It easily covers my needs.

    I even cant stand to make 100 calls a day.

    rgs, Lasse
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  • Profile picture of the author rbecklund
    I use two $2.99 per month accts. and I make 100 calls with that. I just use my son's skype acct for the second one and switch the call from number to my number. Caller id's show my son's name but for cold calling it doesn't matter.

    We are on the same internet connection. I thought it might get blocked but it's not be a problem at all.
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  • Profile picture of the author chicka
    try Magic Jack, Vonage or Via Talk
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    • Profile picture of the author los s
      i wuld just use vonage
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      • Profile picture of the author Jgregory
        Skype gets hit by the major telecom networks with a connection fee for every call placed through the telecoms. The telecoms are the ones responsible for the copper wire network and they are gatekeepers for most calls to landlines. Some level of network access passes through and they want to get paid. Hence, the 50 call limit Skype instituted over 18 months ago.

        It is strange how a very few never see the problem. My experience is that everyone does. To be clear, this limit as I've seen it... concerns outbound calls made from a Skype account. In my experience, the inbound calls to your own paid-for Skype number are not an issue... the network charge isn't there from the telecoms... its coming in the other direction. I've never used heavy volume inbound with Skype however, so take that for what's it worth. it's outbound where you see this 50 call daily limit. After the clock strikes midnight, your limit resets... at least that where it was. Simplest way for the coders. Arbitrary 24 hour timings would be a lot of effort... so its midnight to 11:59pm, not that is matters much... they hit the B2B timeframe with no work on their part

        Proxies

        Interesting... but I can't see how it plays. Your calling outbound from a Skype ID you established and paid for... they can track the number of calls internally by your ID without resorting to proxies. Has anyone really seen success with proxie flips?

        Unlimited Phone Plans

        As far as my experience here, they do not exist in reality. Every service has weasel clauses. Even if you buy a B2B service, you'll hear from them if you max out whatever their real limits are.

        PhoneBurner

        You can use a hosted power dialer... most do have unlimited long distance because they are tier 1 or tier 2 in a VOIP cloud at wholesale rates. You pay for it in a monthly and its small potatoes for them if you call 8 hours a day. Try phoneburner. Great simple interface, call disposition is easy to setup, and you keep a record of all activity. PhoneBurner is not a Predictive Dailer so you avoid the "dead air" issue. PB also gives you the drop-a-recording-into-the-voicemail feature there. You click the button, and move on to your next call while Phoneburner leaves your scripted VM message, you are talking to someone else. Powerdialer fron insidesales.com is good too, but Phoneburner is really on-point for what you are doing. The monthly will amortize easily at the OP's calling rate

        http://www.phoneburner.com/

        Or you can use any compatible softphone and use a supplier for LD like Gafachi

        Wholesale VoIP Simplified - Gafachi Telecom

        Their plans automatically scale depending on your usage. And a bit lower than most. Their top tier network is rock-solid so call quality is excellent and very stable through the cloud.

        Telemarketing Software and Wholesale Rates

        One other option is software that offers a plan for long distance. The software supplier is hooking up directly with a wholesaler. Not practical for small time operators. But there are a few software dialers/CRM combos doing this... so you can get reasonable monthly around $50 from the software supplier without getting shut down calling 8 or more hours daily. You can dial away and you are inside the dialer CRM with click-to-call, scripts, and call disposition. Can use with outsourcers too.

        here's one software option Dolphin Power Pro http://www.evs7.com/dolphin-voip-power-dialer.php Don't buy their lists, they suck... like most do.

        Skype is fine, but its a long way from a professional telemarketing tool. This is a useful thread for many, now they've awakened to using the phone for lead-gen... encouragement to the other posters to add some more info and sources here.

        Best Regards,

        Jan Gregory
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        • Profile picture of the author Triggerkg
          Originally Posted by Jgregory View Post

          Skype gets hit by the major telecom networks with a connection fee for every call placed through the telecoms. The telecoms are the ones responsible for the copper wire network and they are gatekeepers for most calls to landlines. Some level of network access passes through and they want to get paid. Hence, the 50 call limit Skype instituted over 18 months ago.

          It is strange how a very few never see the problem. My experience is that everyone does. To be clear, this limit as I've seen it... concerns outbound calls made from a Skype account. In my experience, the inbound calls to your own paid-for Skype number are not an issue... the network charge isn't there from the telecoms... its coming in the other direction. I've never used heavy volume inbound with Skype however, so take that for what's it worth. it's outbound where you see this 50 call daily limit. After the clock strikes midnight, your limit resets... at least that where it was. Simplest way for the coders. Arbitrary 24 hour timings would be a lot of effort... so its midnight to 11:59pm, not that is matters much... they hit the B2B timeframe with no work on their part

          Proxies

          Interesting... but I can't see how it plays. Your calling outbound from a Skype ID you established and paid for... they can track the number of calls internally by your ID without resorting to proxies. Has anyone really seen success with proxie flips?

          Unlimited Phone Plans

          As far as my experience here, they do not exist in reality. Every service has weasel clauses. Even if you buy a B2B service, you'll hear from them if you max out whatever their real limits are.

          PhoneBurner

          You can use a hosted power dialer... most do have unlimited long distance because they are tier 1 or tier 2 in a VOIP cloud at wholesale rates. You pay for it in a monthly and its small potatoes for them if you call 8 hours a day. Try phoneburner. Great simple interface, call disposition is easy to setup, and you keep a record of all activity. PhoneBurner is not a Predictive Dailer so you avoid the "dead air" issue. PB also gives you the drop-a-recording-into-the-voicemail feature there. You click the button, and move on to your next call while Phoneburner leaves your scripted VM message, you are talking to someone else. Powerdialer fron insidesales.com is good too, but Phoneburner is really on-point for what you are doing. The monthly will amortize easily at the OP's calling rate

          More contacts. Faster results! - Phone Burner

          Or you can use any compatible softphone and use a supplier for LD like Gafachi

          Wholesale VoIP Simplified - Gafachi Telecom

          Their plans automatically scale depending on your usage. And a bit lower than most. Their top tier network is rock-solid so call quality is excellent and very stable through the cloud.

          Telemarketing Software and Wholesale Rates

          One other option is software that offers a plan for long distance. The software supplier is hooking up directly with a wholesaler. Not practical for small time operators. But there are a few software dialers/CRM combos doing this... so you can get reasonable monthly around $50 from the software supplier without getting shut down calling 8 or more hours daily. You can dial away and you are inside the dialer CRM with click-to-call, scripts, and call disposition. Can use with outsourcers too.

          here's one software option Dolphin Power Pro Dolphin :: Power Dialer Software Phone for VoIP Don't buy their lists, they suck... like most do.

          Skype is fine, but its a long way from a professional telemarketing tool. This is a useful thread for many, now they've awakened to using the phone for lead-gen... encouragement to the other posters to add some more info and sources here.

          Best Regards,

          Jan Gregory

          Phone Burner looks very good are you using it personlly. Love the fact that it automatically sends a mailto the person your trying to call wether they answer, you leave a message or there is no answer.
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          • Profile picture of the author Jgregory
            Originally Posted by Triggerkg View Post

            Phone Burner looks very good are you using it personlly. Love the fact that it automatically sends a mailto the person your trying to call wether they answer, you leave a message or there is no answer.
            I use other stuff from same company for meetings. The phoneburner acounts, I've put several of my clients into PhoneBurner because if you are making enough calls... then you really need a contact manager. Phoneburner has a basic CM that does the job. I'm providing my clients with custom lists, so they can import the list to PB, then manage the calling process without losing track. If you are tracking with the contact manager, then starting and stopping your cold calling is easy, you can grab an hour when you can.

            The voicemail feature is a benefit if you are in higher level markets, not so much a big deal if you are calling small to medium local businesses that usually answer the line. In corporate lists, where you are going to an individual's direct line or extension as many as 70% will not answer... sending you to their voicemail greeting. This has been a trend for a number of years, and this feature is powerful if you are targeting that type market. The EVS software Dolphin does the same thing, and you are using their Zoomcall long distance service at $49 a month.

            Dropping the email feature from phoneburner is a good reinforcement... again more appropriate for corporate type lists... but truth is... if you are working a list for the first time, you won't have that many accurate email addresses with a list you purchase. The real world never fits the rosy picture others might paint, any type of email delivery to targets is not easy these days.

            You use a power dialer because it saves you time in dialing, manages all your call disposition, manages your leads, and keeps you on the list until you finish it. This is not a full-blown CRM at pb but you don't need that for just cold calling.

            You are going to pay long distance charges to get connected for your phoneburner sessions, if you are using a Skype unlimited account I've never seen that be a problem, because you get 6 hours or more daily from Skype for $3 monthly. Skype does have amazing call quality now. This issue with Skype is a call connect fee issue that cuts you off after 50 calls. If you are one long distance Skype call connected for 3 hours its not a problem.

            Why is phoneburner using this... well, when you call in and login for your session, they are using a call bridge technology connecting you to their own network, hence you get stable clear call quality. This connection is even more solid using a real landline phone. Be aware... other hosted dialers are connecting you through your browser and if there data center is not 99.999%, then you can have issues... because you are streaming through internet protocols in the browser.

            Just don't use a predictive dailer when you are one person calling... the "dead air" time is known by too many gatekeepers and contacts. Say Hello... and hear nothing for 1 or 2 seconds and its a sure sign its a telemarketer call from a predictive dialer. If you are calling alone there is no benefit to predictive anyway... its for large groups.

            PhoneBurner has a 15 day free trial offer. its a good service, I've been a beta tester for their interfaces, they're a good company, and using it for 20 to 30 hours a month is like 45 to 80 hours on a regular phone with an excel sheet. They targeted single users and that's why is works so well for small time operators.

            Is that worth $5 a day to you? It's your choice. If you make a handful of calls daily, you don't need it. If you have a decent of prospects needing qualifying and selling... maybe it make senses.

            It's no brainer with a free trial. So you don't need more questions/answers here and time in a forum is not making you money. Assuming you have a marketing strategy and a good script, then go try it and find out if PB works for you during your free 15 days, and start hitting the moneyball for your business.

            Best Regards,

            Jan Gregory
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  • Profile picture of the author RentItNow
    I think google talk is free. the quality is improving, in fact significantly over the past couple months. There used to be a super lag but not so much now.
    Signature
    I have no agenda but to help those in the same situation. This I feel will pay the bills.
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  • Profile picture of the author KenDare
    why not request two skype accounts under one bcp, then for each skype account you can have a unlimited plan.
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  • Profile picture of the author pwk2000
    I have used Fonality in a call center setting, very reliable for me. If you are putting out 100 calls a day the $50 monthly fee should not be an issue and you get a toll free number if it's important to you.
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  • Profile picture of the author Unisons
    Talkig about proxies to change their IP or any sort, if anyone is looking to buy proxies monthly or anything, try looking at HideMyAss VPN services here (no aff link). With over thousands of IPs to choose from from all over the world, it costs only 7-10$ a month (depending on how long you signed up for).

    I just tried their service and I was really pleased with it. There's also a 30 day money back guarantee so there's no harm checking it out
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  • Profile picture of the author jeffmorales
    Been using Skype for my cold calls, it works great on my part.
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    • Profile picture of the author Cashflowlife
      Interesting, I had no idea there was a limit. I make usually 50-100 calls a day to rent my websites to various service companies all over the US and have never been blocked from any calls that I am aware of. I am in the US with a standard US unlimited Skype subscription and an online number. Skype handles cold calling extremely well for me.

      I will say that I have tried using Skype through HMA proxy so I can multitask while cold calling checking site ranks etc and have found the call quality definitely lowers if I use a proxy so I no longer mix the two tasks.

      By the way side note, HMA proxy is a super value for the price, I simply love it using market samurai or rank checker etc.

      Chris
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  • Profile picture of the author anamikasingh
    You can try Gtalk , Nimbuzz totally free. If you want to Skype then use paid services.That will help you .
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  • Profile picture of the author 5dollardiva
    I know this is old,but I'm curious as to why you just don't use your smart phone or cell phone? Thanks!
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