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My Cold Calling Tips

by payoman
12 replies
Just thought I'd post something useful before I head out for dinner.

Here are a few tricks that have helped me cold call more effeciently lately :

- Just hang up when you hear ANY firmly negative reaction to the intro.

I don't know how much time this saves, but when you hear the straight up 'No' or 'nah' or 'not interested' or 'i have too much work' bla bla. Just. Hang. Up.

The only time I bother persisting is if there is a good 3-4 seconds of 'umm'ing and 'ahhh'ing. This is when you qualify, but if it's 'no', 'nah' etc, NEXT!

I say 'ok thanks' and hang up. I don't really want to deal with callbacks from insulted prospects, but a really quick 'ok thanks' and bam, next call.

- Use MobileCTI Power app, an unlimited calls plan and a handsfree

This is my setup. MobileCTI app automatically dials a spreadsheet full of phone numbers, the unlimited call plan means I dial hundreds of numbers a month for a flat $35 fee and a handsfree means I can use my hands to type up emails, record details etc.

This setup is working out awesome, you guys should try it. Extremely 'mobile' friendly too, you could do this from anywhere.

I gotta run, that's all for now. I might come update some more if I can think of them after.
#calling #cold #tips
  • Profile picture of the author John Durham
    Thats a secret I dont often tell often, but yes. Hang up, even if someone is grumpy sounding, dont let ANYTHING affect your self esteem. If they answer the phone that rude, they dont deserve a hello.

    Some will disagree, but thats because they have time to play. A person who is serious will disqualify people fast so they can move to the next number.

    If I dial 100 numbers Im at least hanging up on 10-15 people. Im listening for the sound of my "man". The one who is ready to talk about a project.

    Dont want to waste time with anything less.

    Ps. Not wasting their time is "love", and not wasting yours is "love for your families income".
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  • Profile picture of the author ohhugo
    I looked up you app but it<s for Android and I have an iPhone.

    Anyone knows a good autodialer for the iphone? I found Idialudrive and otto the Autodialer.
    Idialudrive seems interesting as someone else (or yourself) can update your call list online and it syncs.
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  • Profile picture of the author Rearden
    What's fascinating is after you talk to so many people, the suspect's tonality counts for a lot more than SOMETIMES the actual words they use.

    That's stuff you can detect immediately after a while.

    And yes -- go for no. Don't feel like you have to rebuttal the hell out of someone, especially some ass who's taking his frustration out on you.
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  • Profile picture of the author ksimedia
    I agree using MobileCTI makes calling so much easier. What I love about it's so darn cheap like $3-$4 bucks! I have used MobileCTI for my calling, and what I love about is that you can put a really big list in there, and when you have a few moments to prospect you can start the app it dials for you. It sure beats paying $149 for Phone Burner!

    The best part is you can prospect from anywhere! Always be prospecting they say now you can!
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  • Profile picture of the author Jason Kanigan
    Exactly: that's why I recommend asking if it's a bad time in my prospecting training video.

    You do not want to talk to people who are having a bad day.

    You can call them back some other time. It's that simple.
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  • Profile picture of the author mojo1
    Really appreciate you sharing these sweet lil' nuggets. Info like this can really make all the difference in the world.
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    • Profile picture of the author ChristopherGabriel
      Awesome tips, I love the concept of 'hands free', maybe I'll try contacting some prospects again soon, took a short break.

      I completely agree, once they display that they are not interested at all, the best thing you can do it save your own time, efficiency usually equates to more profit.

      Cheers,
      Chris
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      • Profile picture of the author John Durham
        Originally Posted by ChristopherGabriel View Post

        Awesome tips, I love the concept of 'hands free', maybe I'll try contacting some prospects again soon, took a short break.

        I completely agree, once they display that they are not interested at all, the best thing you can do it save your own time, efficiency usually equates to more profit.

        Cheers,
        Chris


        "Click" - "NEXT!"

        Thats my favorite rebuttal...lol
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        • Profile picture of the author henry Argueta
          Originally Posted by John Durham View Post

          "Click" - "NEXT!"

          Thats my favorite rebuttal...lol
          barely my second day calling but i did this at least 5 times, i could just
          feel that they were gonna be some A** holes so i was like nextr
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          • Profile picture of the author somacorellc
            Originally Posted by henry Argueta View Post

            barely my second day calling but i did this at least 5 times, i could just
            feel that they were gonna be some A** holes so i was like nextr
            I know you're new at this, so here's some advice: don't mistake a**hole for "not interested." I've had plenty of people that sounded like dorks on the phone turn out to be good clients.

            I've only hung up on one person, 99.99% of the people I talk to are nice, and when they do turn me down, usually say some variation of "not interested but thank you."

            I would say that if you're hanging up on 5 people a day, you may need to refine what you're saying, how you're saying it, or reevaluate your criteria for "hang up on this person."
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            • Profile picture of the author John Durham
              Originally Posted by somacorellc View Post

              I know you're new at this, so here's some advice: don't mistake a**hole for "not interested." I've had plenty of people that sounded like dorks on the phone turn out to be good clients.

              "

              Thats true, a soft rebuttal can turn a lion into a lamb in some cases, but in MOST cases trying to butt heads with a person in a bad mood would discourage a newby.

              I encourage them, after having hired hundreds of people and watching their first phone days, to bypass anyone they feel uncomfortable with, even though there is a chance they could turn it around, because in most cases thay wont, only some, but 8 hours of trying that on every call, without having that confidence and skill, can weigh on them in the beginning.... the first day you need to bypass ALL resistance, unless you feel confident.

              I encourage them to cruise past any resistance until they get their first sale and the confidence is up...but you are correct many times we mis read the prospects vibe, and turn away what could have been a sale with a soft rebuttal.

              What Payoman suggests is the way most callers do it, and thats what keep million dollar companies running.

              Obviously the more advanced you get, the more [pitch opportunities you see, and the more equipped you are to take advantage of them, but first- Just go get a laydown so you can scratch the pad once and get some confidence.
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  • Profile picture of the author infomaniacs
    great tip, I mostly do warm follow up calls, but will remember this when I do cold calling
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