I have a very close friend whose family owns a local business in the area and they were approached by a web design company to re-do their website, because his family owns the company he told me that the website cost them $10k+ and to be honest looking at the site, knowing what I know, I would laugh if you told me this site cost $10k, it is not a Wordpress site, its very much flash based and the text on the site is very poorly written. I also found out that this company does not allow its customers to modify any text whatsoever on their sites without going to them to make that change.
Anyway my point of this post is, this same company came back and offered SEO service to them, and locked them in to a 5 year contract, I do not know the cost of this contract, but I feel like a 5 year contract is excessive. I understand that the goal is to get recurring income but is this something that is typical in this business?
I'm not trying to bad mouth this company by any means, really trying to get a feel for what is normal practice and keep and eye on the competition.
Curious to see what your opinions on this!