Website Rental - Apparently I SUCK at it!...

23 replies
What's up Warriors!

I was a bit more active a few months ago, and then went into affiliate mode and am finally seeing some $$$ (only about $300-$500/month). Anyway, that's neither here nor there.

What I'm here today for is to see if you can figure out a problem I have with renting out a leadgen site I've created that's generating between 15-20 leads per month, yet NOT ONE local business has wanted to rent it or buy leads!

* By revealing the following info, I realize I'm compromising my current rankings/niche, but that's okay, it's not making any money for me anyway, so why not share some knowledge:

Here's the break down:


What have I done to try to rent the site/sell the site/sell leads from the site?:

  • Called every glass shop in the immediate area.
  • Emailed every shop in the area
  • Included in the email, I give them this link which breaks down the entire offer for my "Done For You" marketing package (click that link -->) message | (this gives a juicy breakdown of all the goods).
  • Heck, I've even given (emailed) a few leads to glass shops in and around the Tulsa area - and not one response...not even a thank you!
So that's it. I'm stumped. I live in Ohio, so it's not like I have a way to go door to door (more importantly I have a 9-5 gig, so I can't really do that during the day anyway).

The site ranks well and so do most of my videos and it's all generating leads.

Who's got some additional suggestions, insight, or experience?
#apparently #rental #website
  • Profile picture of the author sprks79
    Shockwave,

    Fist of all its not the site, its the area. I actually live in Tulsa part time (4-6 months a year) and my lead gen/rental sites are taking a huge dip, so much so that I have put most of them on the back burner and switched over to a pure marketing mindset, mailers, local radio, even my local newsletter. A lot of businesses still don't trust rental sites or any website/SEO combination of sorts. All I can say is to keep trying, eventually someone will try you.
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    • Profile picture of the author AUKev
      Are you sure that the companies you have contacted are still in business and even taking new clients? In the past 2-3 years with the economy, many small businesses have gone under, but still have websites, email addresses and phone numbers that are not monitored.

      Try leaving a message for a quote and see if you get a call back. Contact some local insurance companies and ask them to recommend a repair company.

      That business is a high referral business from insurance companies and auto dealers (used car dealers getting repairs done to trade-ins before trying to sell). May be that the few successful businesses in that niche are at capacity.
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      • Profile picture of the author shockwave
        Originally Posted by AUKev View Post

        Are you sure that the companies you have contacted are still in business and even taking new clients? In the past 2-3 years with the economy, many small businesses have gone under, but still have websites, email addresses and phone numbers that are not monitored.

        Try leaving a message for a quote and see if you get a call back. Contact some local insurance companies and ask them to recommend a repair company.

        That business is a high referral business from insurance companies and auto dealers (used car dealers getting repairs done to trade-ins before trying to sell). May be that the few successful businesses in that niche are at capacity.
        Good points and good ideas. Of the ones I called, they all had voicemails. Did get a few live contacts but they say they already have more work than they can handle.

        Here's what I've I believe to be the case (based on what I've seen thus far)...

        1. I think there are a few Chain Stores and the rest are owner/operated.
        2. The few decent sized owner/operators are already ranking good and probably feel they don't need "more marketing" because they are already busy.
        3. I think the rest of the "auto glass companies" are 1 man operations doing it as a side gig or just living week-to-week through Craigslist ads.

        I'm not giving up yet, but I have other projects I can work on that actually make money. I'm just trying to decide where to spend my time.

        Any of you Warriors want to sell/rent out this site for yourself or to whomever you think you can sell/rent it out to - I'm entertaining offers!
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  • Profile picture of the author Aaron Doud
    shockwave,

    A few points I want to make.

    1. You are a much cooler gun than Megatron.
    2. Get rid of the yellow sticky note ad on the page about getting leads from that site. It doesn't look good.
    3. How many of your leads do you think these companies already got? Aka how many are doubles. If you have 20 leads but only 5 are new leads they will not care or want them.
    4. How much do they make per job? Profit not revenue. Since I have always considered this a low margin service.
    5. How many "leads' does it take for them to get one client?
    6. Once you know these numbers do you have a pricing method that makes sense?
    Example: Let's say 8 of your leads would be new and they close 25% of them for an average of $200 profit. So each month your leads would be worth $400 of profit. They currently spend 10% on advertising/leads so if your site was $40 or less they would be interested. Do the math.
    7. If the math makes sense offer them the site with a 200% money back deal. If they do not close ____ leads(based on the numbers they give you) you will refund them back 200% of what they paid after 60 or 90 days (so they can't jump ship too early). This is just one example of what you can do in order to do risk reversal. A free month could be used too.

    If no one is interested you because they are all too busy at this point you now know that Tulsa needs more auto glass repair companies. Can you find a way to fullfill that need?
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    • Profile picture of the author shockwave
      Ahhhh...like the breakdown. I know one thing (from listening to the recorded calls) that a lot of people are just shopping price. First thing out of every callers mouth is "how much for ......"

      So, you are most likely correct - maybe this niche has a very LOW closing ratio.

      ...and here I was thinking $300-$500 windshields would have some good margins.
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  • Profile picture of the author mrtrance
    Originally Posted by shockwave View Post

    What's up Warriors!

    I was a bit more active a few months ago, and then went into affiliate mode and am finally seeing some $$$ (only about $300-$500/month). Anyway, that's neither here nor there.

    What I'm here today for is to see if you can figure out a problem I have with renting out a leadgen site I've created that's generating between 15-20 leads per month, yet NOT ONE local business has wanted to rent it or buy leads!

    * By revealing the following info, I realize I'm compromising my current rankings/niche, but that's okay, it's not making any money for me anyway, so why not share some knowledge:

    Here's the break down:


    What have I done to try to rent the site/sell the site/sell leads from the site?:

    • Called every glass shop in the immediate area.
    • Emailed every shop in the area
    • Included in the email, I give them this link which breaks down the entire offer for my "Done For You" marketing package (click that link -->) message | (this gives a juicy breakdown of all the goods).
    • Heck, I've even given (emailed) a few leads to glass shops in and around the Tulsa area - and not one response...not even a thank you!
    So that's it. I'm stumped. I live in Ohio, so it's not like I have a way to go door to door (more importantly I have a 9-5 gig, so I can't really do that during the day anyway).

    The site ranks well and so do most of my videos and it's all generating leads.

    Who's got some additional suggestions, insight, or experience?
    So that site is generating about 15-20 calls a month correct? What is the total traffic you get to the site on a monthly basis from organic search? Are you being found for many keyword combinations that you might not be initially targeting, but seem to rank due to optimizing for other keywords? I see your site is ranking #3 for "windshield replacement tulsa". Is that keyword generating a ton of traffic monthly or is it a combination of many keywords that you get traffic for? You have "auto glass repair tulsa" in your title, but so far don't seem to be ranking for it right now?

    When somebody calls the Callfire number it goes to some voicemail that they leave a message about them needing a quote, more information, etc.? Does your voicemail have a generic message on there that they hear before leaving a message?
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    • Profile picture of the author shockwave
      Originally Posted by mrtrance View Post

      So that site is generating about 15-20 calls a month correct? What is the total traffic you get to the site on a monthly basis from organic search? Are you being found for many keyword combinations that you might not be initially targeting, but seem to rank due to optimizing for other keywords? I see your site is ranking #3 for "windshield replacement tulsa". Is that keyword generating a ton of traffic monthly or is it a combination of many keywords that you get traffic for? You have "auto glass repair tulsa" in your title, but so far don't seem to be ranking for it right now?

      When somebody calls the Callfire number it goes to some voicemail that they leave a message about them needing a quote, more information, etc.? Does your voicemail have a generic message on there that they hear before leaving a message?
      I've got Analytics on it and can probably look into a bit further, but I'm pretty sure MOST of the traffic comes from the video marketing, not organic rankings.

      That being said, I concede that not all business owners are the same. But my experience with a majority of typical 'mom & pop' small business owners in other niches and general conversations with them, is that they don't really care about all the analytics and how all the back end works. All they want is the phone to ring and customers to buy.
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      • Profile picture of the author mrtrance
        Originally Posted by shockwave View Post

        I've got Analytics on it and can probably look into a bit further, but I'm pretty sure MOST of the traffic comes from the video marketing, not organic rankings.

        That being said, I concede that not all business owners are the same. But my experience with a majority of typical 'mom & pop' small business owners in other niches and general conversations with them, is that they don't really care about all the analytics and how all the back end works. All they want is the phone to ring and customers to buy.
        So when you say video marketing is it people landing on your site after seeing a YT video on the Google search when they are doing a local search for windshield repair keywords? Once they click on your video they then pick up the phone to call the number on there and not even visit the actual url.

        It would be good to see what sort of organic search you are getting and determine what percentage are then picking up the phone and calling? I guess if most are seeing your video and then just calling the number then you wouldn't have enough data as far as how the site is converting. But then again your issue is not that you don't get any leads, but rather no business wants them or the site to rent?
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        • Profile picture of the author shockwave
          Originally Posted by mrtrance View Post

          So when you say video marketing is it people landing on your site after seeing a YT video on the Google search when they are doing a local search for windshield repair keywords? Once they click on your video they then pick up the phone to call the number on there and not even visit the actual url.

          It would be good to see what sort of organic search you are getting and determine what percentage are then picking up the phone and calling? I guess if most are seeing your video and then just calling the number then you wouldn't have enough data as far as how the site is converting. But then again your issue is not that you don't get any leads, but rather no business wants them or the site to rent?
          Your 2nd paragraph is correct. I get more calls than emails - of course, both are tracked. But the main point is correct: "the issue is not that you don't get any leads, but rather no business wants them or the site to rent".
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  • Profile picture of the author John Durham
    First of all congrats on your site ranking and pulling leads so well.

    I never have believed in the rental site concept, for no other reason than the fact that I very rarely hear anyone have success with it, however I can understand why you were drawn to it because it makes sense in theory that it would work.

    I dont know why people arent more turned on by the idea... But I would try to think like obvious Adams and look for the most obvious reasons you can think of. Make a list of them, and then really look at that l;ist and ponder each item....the answer will come to you.

    Maybe its just as simple as them viewing rental sites as "used"... or something.

    I think also that windshield repair is an "opportunity" kind of thing... People order kits from magazines "How to make money with windshield repair...."

    I think alot of people try it like they do other opportunities from the backs of success magazines.... and many of them arent really fulltime at it, or established businesses who invest alot in themselves. Alot of people try an opportunity like that for a month, then go chase another bell or whistle... So Probably half the prospects arent really fulltime business people with offices and staff....

    Maybe the way to do it is, instead of selling it as a website , put an ad in the classifieds and sell it as a turnkey "Business opportunity", to someone who doesnt have a windshield repair company, but who is interested in an opportunity to start their own business.

    I dont know... but Im thinking more and more these days that the answers are usually really obvious and we tend to over look them alot by looking too deep into a situation. Just offering some thoughts...

    In any event, it really IS a turnkey biz op you have created here. If I was in Tulsa and wanted to be in business for myself and you contacted me I would have to think "Wow, it gets 30 calls per month, this is like a business thats already working for cheap...".

    Im thinking you may have better luck with biz op seekers.

    Again, I just dont believe in the rental site concept much....It goes against the age old wisdom that says "Dont count your chickens before they hatch", but you can always re-look at the angle with which you are presenting something, and maybe another marlet will be attracted to it.

    Hopefully one of these ideas will help you.

    If nothing else, good luck, and good job creating a steady flow of leads, thats a valuable talent... Im sure you will go far once you get it all figured out, being able to create lead generating sites like that is valuable. If you give up on the windshield repair idea, dont give up on yourself, because you truly do have something to offer.

    You will sell it eventually. In retail, some things sit on the shelf longer than others, but if you keep the offer out there long enough, eventually someone does buy it.

    Then again, maybe you just need to sell harder or tweak your copy or something...Think of an angle, its there trust me.
    -JD
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  • Profile picture of the author onSubie
    Hi

    I think one problem is the business you are targeting.

    "auto glass repair" isn't really a business that thrives on lead generation. I don't mean they don't advertise their business or need more customers, but they have a low-margin, high-volume business model. They probablty get 100s of leads every day asking "How much to...".

    The reason they don't do lead generation is their customers are not repeat business. You need a windshield repair, you call and ask how much? Once it's fixed, you probably don't need any windshiled repairs for the rest of the life of your car- barring an accident or damage.

    You don't make an appointment for a monthly windshield checkup.

    Compare this with chiropractors who do very expensive booths in trade shows offering "free adjustments" in the hopes of snagging one or two monthly patients.

    Or very expensive services with high margins like roofing, landscaping, kitchen renovations, etc. Contractors that do this type of work make a LOT of money from ONE converting lead.

    When directly selling leads, or renting a lead-gen site, you need to target businesses that actually do this type of lead gen and understand its value.

    You shouldn't have to convince the business of the value of good leads. Simply showing how you can generate qualified leads will demonstrate the value of your service/site.

    If they see no value in generating leads, they will see little value in your service.

    Look for businesses that already do lead generation. Don't try to convince businesses who do not generate direct leads that they should start.

    Mahlon
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  • Profile picture of the author FBN
    shockwave,

    Have you thought about adding other glass repair, window repair, window replacements, window tint, window suncreens? It could attract to more businesses and hire price points.


    Althought the website name is windshield replacement

    Just my thoughts, hope you rent it out.

    Good Luck
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    • Profile picture of the author shockwave
      Originally Posted by FBN View Post

      shockwave,

      Have you thought about adding other glass repair, window repair, window replacements, window tint, window suncreens? It could attract to more businesses and hire price points.


      Althought the website name is windshield replacement

      Just my thoughts, hope you rent it out.

      Good Luck
      Haven't thought of that angle, but good idea!
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  • Profile picture of the author vndnbrgj
    Have you considered flipping the site?

    Or, contacting some place that offers windsheild replacement training or windshield crack repair training and sell the site to someone that just completed the training?
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    • Profile picture of the author shockwave
      Originally Posted by vndnbrgj View Post

      Have you considered flipping the site?

      Or, contacting some place that offers windsheild replacement training or windshield crack repair training and sell the site to someone that just completed the training?
      Another good idea!
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  • Profile picture of the author John Durham
    I still say "advertise it as a turnkey biz op". I think thats what I would do personally if renting to windshield repair companies didnt work.
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    • Profile picture of the author shockwave
      Originally Posted by John Durham View Post

      I still say "advertise it as a turnkey biz op". I think thats what I would do personally if renting to windshield repair companies didnt work.
      This one makes a lot of sense. I gotta find someone who is hungry.
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    • Profile picture of the author nyk24
      Originally Posted by John Durham View Post

      I still say "advertise it as a turnkey biz op". I think thats what I would do personally if renting to windshield repair companies didnt work.
      Great idea John....I might try and do this with some of my videos!

      The rental model just doesn't work very well. Most small businesses do not realise that marketing is a form of investment and not just an expense....but hey what do we know?lol.

      Small business owners just don't want to spend on advertising period. Target that small minority that already regularly advertise in your local paper.

      If you are getting enough leads for your windscreen repair video why not act as an agent? You take the calls/emails and forward them on to a company and then collect your commision from each sale.....only worth the grief if its a high value lead.
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  • Profile picture of the author localvseo
    Can you find someone that is outside Tulsa, but close enough they can service the area and may want to break into the area? I bet they would be interested. I would work out a free trial for them, send the calls directly there for 1-2 weeks. If you can get them good leads, you may be able to sign them up for a pay-per-lead program. I am unclear if you have offered that to the other guys you tried, but if not they may be more interested in that than renting a site.
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    • Profile picture of the author J smith
      Why not call one of the glass companies (the best one preferably) and tell them that you have a leadgen web site, but you are trying to test the quality of leads. So you are wondering if they would be interested in getting all the leads your site generates, for say a month, while you evaluate the quality of the leads (you can listen to the calls)

      It's pretty hard to say no to the above. I mean, free leads with no obligation for them to do anything, why would they say no?
      Then after a month you'll have the data on the quality of the leads and how much money they brought in. As will the shop you gave leads to. With that data in hand it becomes much easier to sell, and chances are the "tester" shop will want to continue.
      But even if not it's much easier to sell when you have the quality and amount of money generated, instead of just a number of "leads" of unknown quality.
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      • Profile picture of the author AussieT
        Originally Posted by J smith View Post

        Why not call one of the glass companies (the best one preferably) and tell them that you have a leadgen web site, but you are trying to test the quality of leads. So you are wondering if they would be interested in getting all the leads your site generates, for say a month, while you evaluate the quality of the leads (you can listen to the calls)

        It's pretty hard to say no to the above. I mean, free leads with no obligation for them to do anything, why would they say no?
        Then after a month you'll have the data on the quality of the leads and how much money they brought in. As will the shop you gave leads to. With that data in hand it becomes much easier to sell, and chances are the "tester" shop will want to continue.
        But even if not it's much easier to sell when you have the quality and amount of money generated, instead of just a number of "leads" of unknown quality.
        Great suggestion. I will try this myself with a couple of unrented but rankings sites I own.
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  • Profile picture of the author helisell
    shockwave.......

    I keep giving this reply to people asking similar questions to yours.

    Some of them take the advice.....though most don't, and yet I've built
    a very successful business taking my own advice...please try it.

    Just talk to the potential customers and explain exactly what you've done
    (just rephrase the question you asked in your original post) and get your
    potential customers to tell you why they didn't bite at your offer.

    They'll tell you why it didn't turn them on and then you can re-position, re-write,
    re-market your offer to address the points they made.

    It's soooo simple and yet hardly anyone does it....but...it WORKS.
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  • Profile picture of the author Mwind076
    My 2 cents:

    1) Call the CORPORATE Auto glass repair places (Safelite, Superglass), find out who the DM is for the sites, and see if THEY are interested in controlling the Tulsa site and getting the leads. Or, you can ask them who the Rep is, call the rep and tell them that their corporate office referred you (this gives you an in and makes them think that corp thought it was a good idea).

    2) I think John kinda hit on this...record the calls that come in, or quote requests, call them back, get the info, and call the local shops with the lead "Hey, I have a site that collects windshield repair quote requests, I have 2 in hand with name, address, phone and insurance information, are you interested in handling these customers today?" Then sell them the leads (I used to do this YEARS ago, I'd charge $25 per lead, at cost it's about 60 bucks for them to repair.) If you're selling the 10-15 calls, that's a good chunk to keep you invested. Also, you may find someone that wants the repeat business.
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