28 replies
Hey guys,

Somebody brought to my attention they've found many business owners don't like PayPal.

Have you found this to be true? I've only had one out-of-town client pay through PayPal, the rest were by cheque, by preference, not for the fact they didn't actually like Pay Pal.

If your client didn't like PayPal, what alternative did you use?

Thanks,

James
#pal #pay
  • Profile picture of the author James English
    I currently use Square for most transactions. I have the little card reader attached to my phone and it works out great.

    That being said, PayPal seems to definitely protect the consumer, so it confuses me when business owners don't like to pay through it.
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  • Profile picture of the author iAmNameLess
    Checks, checks checks and more checks. Best form of payment besides cold hard cash.
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    • Profile picture of the author dave147
      Originally Posted by iAmNameLess View Post

      Checks, checks checks and more checks. Best form of payment besides cold hard cash.
      and don't forget the bank transfers
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      • Profile picture of the author iAmNameLess
        Originally Posted by Irish Intuition View Post

        Actually paypal sides with sellers for this type of thing as well as services.

        Intangible transactions are hard to confirm
        Originally Posted by Mwind076 View Post

        Took the words out of my mouth. Paypal sides solely with sellers that provide services.
        It doesn't matter who paypal sides with because in most service based chargebacks, paypal always loses. Why do they lose? Because they aren't a real merchant, they have a merchant company, and can only dispute the chargeback once, not multiple times like an actual merchant account can. Most banks know this, and will ALWAYS file a rebuttal to your chargeback dispute, knowing that the funds will be returned since paypal can't afford to spend $500 each time there is multiple disputes.
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  • Profile picture of the author HKSEO Jonbones
    Paypal can be very touchy when it comes to businesses that sell digital products...they tend to side with buyers, even when they buyer is in the wrong, and can and have arbitrarily locked down accounts with several thousand dollars in them for months, even indefinitely with no reason ever given.

    I'd say find something else, but most buyers prefer to use paypal, unless their country doesn't support paypal.
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    • Profile picture of the author Irish Intuition
      [DELETED]
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      • Profile picture of the author Mwind076
        Originally Posted by Irish Intuition View Post

        Actually paypal sides with sellers for this type of thing as well as services.

        Intangible transactions are hard to confirm
        Took the words out of my mouth. Paypal sides solely with sellers that provide services.
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        • Profile picture of the author HKSEO Jonbones
          Originally Posted by Mwind076 View Post

          Took the words out of my mouth. Paypal sides solely with sellers that provide services.
          In their TOS, yes, mostly sellers. In practice, I can tell you about 90% of disputes are given to buyers. Use them long enough, they will try to take more from you than they deserve, or earned. Try it out, leave 20K + in your account for a few days and see how fast it gets locked up.
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  • Profile picture of the author wlasikiewicz
    Businesses dont like PayPal because of the fees they have.
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    • Profile picture of the author James English
      Originally Posted by wlasikiewicz View Post

      Businesses dont like PayPal because of the fees they have.
      In the case of the OP this doesn't apply. The client (business owner) isn't the one paying the fees.
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  • Profile picture of the author Mwind076
    We were discussing who paypal sides with, not if it works or if it's right of them...or how it plays out with a CC company.
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  • Profile picture of the author dave147
    The CC company decides and Paypal pass on the decision, then it looks as if Paypal made that decision, but it is the CC company
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  • Profile picture of the author deca50055
    Thanks for providing all important information related to paypal.

    deca500[dot]com
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  • Profile picture of the author jamtrading
    i have to say on personal experience i have had no problems with paypal
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  • Profile picture of the author Gary King
    Hi James,

    You said "someone" brought it to your attention that biz owners don't like paypal.

    The question is, do YOUR customers not like paypal? :-)

    FWIW, I take checks/cash from nearly 100% of my clients. An occasional credit card (usually through paypal) but almost always a check. Just the way my clients prefer it. (and I'm ok with it since I don't have to pay the credit card fees)

    Besides, it's kinda fun to go to the bank with a wad of checks in your hand - sorta reminds you of each success.

    Gary
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  • Profile picture of the author marketingspartan
    For small local businesses, Paypal is a great option. There is a threshold when you need to graduate to a larger merchant platform, but for smaller, less mature companies it is great. It's free and easy to set up, minimal maintenance, good reporting and if you have a field environment they have their version of "Square" which is "Paypal Here". People know Paypal. There are quirks but if you've ever had a merchant account you know the pain of taking cards is offset with the revenue rise. I actually steer my small, offline clients to Paypal.
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  • Profile picture of the author Seantrepreneur
    I could see how small local shops don't like paypal. I mean if you're not in the internet world then you might not even know what Paypal is. A majority of our clients are 50+ because they are the ones that need help with digital marketing. Therefore, PayPal really isn't even an option. We almost ALWAYS get payments by check.

    Some clients (very few) want to be set up on automatic recurring payments which we use Intuit payment processing. It's been working great for us.

    Just keep in mind there are quite a few other options beside Paypal.
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  • Profile picture of the author aduttonater
    Paypal takes out a small amount every transaction and the transfer to bank wait it forever. However, I don't mind using paypal for payments that I'm trying to receive faster then others or to make it easier for customers in another state to pay me online.
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  • Profile picture of the author WeavingThoughts
    Escrow.com

    Wire transfer
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