need some help with a client

Unless I'm missing something, just fix it. Open it up in word, Ctrl-A, change the fonts and sizes. Add some headings, and you're set. I generally provide all content for my projects, but even when a client provides theirs I always end up tidying it up. It's quicker than doing the back and forth with the client, and I won't put my name on it if I'm not happy with the way it looks.

Hi!
Suppose that you're acting right. The aim of the developer is to implement the product of high quality. And content is the first thing which users see on the site, so it should not contain any mistakes. So ask the client to rewrite content or suggest him your writers' help. It would be the best decision.

Remember that website will have your name as well if you usually add your link on the site. I would talk to the client and explain to them the content had some mistakes etc and if they would like to go over it together or if they would like you to find them a professional writer they can hire to fix it for them. I always feel being a Web Designer is like being a Tattoo Artists, sometimes you have to make sure to advice a client when something is not right in the design, content or anything else.

You should always try to exceed the client's expectations, not just the meet the requirements. I'd fix it, let them know that you noticed some grammar and formatting issues but took care of it for them.

1st question... were you hired to do content as well?
If not, I would suggest recommending that it does need fixing and if there is a lot to be done, an additional charge should be paid.
That is what I do for my clients and have no trouble.
Then you either fix it yourself if you are capable, or you outsource that part.

Why should different fonts and spacing make a difference? You as the developer are responsible for the placement of content and typography. As for the mistakes - if it's just a couple things, fix it; if there are too many mistakes send it back and let him know it needs to be fixed.

My first question would be what are you doing to help
this client make more sales from their website?

Generally speaking relying on a client to create copy for
you is a huge mistake for all kinds of reasons.

First you're relying on them to deliver something up to a
certain standard before you can complete your project
and get paid.

Second they're not marketing experts. They dont' know
how to create content that will move visitors to a page
forward in the sales process.

It's usually better to do the content yourself (or outsource
it to someone who can do it well) and charge your client for
the service.


But I think even more important is thinking through what your
strategies are for converting visitors into paying customers for
the business.

If you're a marketer you should be looking for ways to help a
client to make more profits.

That will get you hired by the same client for project after project
or get them to keep paying you ongoing fees to help them.

Kindest regards,
Andrew Cavanagh

I have a copywriter on my team. He is very busy because I run everything through him. I will not do a client project without my writer being involved.

I tell clients directly that I will be working toward their best interests and if the writer says something in the copy needs to change, then we should change it.

I also bid every project to include content creation because I have never seen a project where the client had things in order. I tell them to give me all their brochures, terms of use, business descriptions, and anything else we can use.

Then - we create the copy ourselves.