Getting slaughtered by gatekeepers...need help!
These gatekeepers even TELL ME who I need to speak to..."yes that would be Amanda"...and then won't put me through! WTF lady hook a brother up. I've just started recording my calls so I'll put some up tonight but I'm now unsure about this unsure technique
To Jason Kanigan:
Here is one post you made in the "nuke the gatekeeper thread" http://www.warriorforum.com/offline-...atekeeper.html
"OK here's the problem:
You get to speak to the person you sound most like.
Sound like a president? You get to talk to a president. (That's what the Big P is getting at in his post.)
Sound like a jittery, unsure newbie salesperson? You get to talk to the janitor.
Just about everybody new to making calls (me included, back in the day) is jittery.
So you have to take time and learn how to relax on the phone. Doesn't take long. But most people never stick it out to do that...they're gone in less than a couple of hours.
For newbies, I strongly recommend a technique I use even now. It allows you to be a bit jittery but still get the gatekeeper on your side and working for you. It's called the Little Unsure technique, and it's helped many people in this very forum get started with calling."
OK this post is confusing to me because the president wouldn't be unsure. He would straight up know who he wants to talk to would he not? I'll admit I must not comprehend the unsure technique because I've been purposely trying to sound "weak" in the beginning in order to garner some sympathy from the gatekeeper and it's definitely not working.
I'm not sounding jittery but definitely softer voice, confused, an 'um' and 'uh' as well in order to portray the 'please help me' frame. I have a feeling I am misinterpreting the little unsure technique.
I'm going to start trying to sound presidential and much more authoritative and try out going straight for the doctor and asking for him by first name so they think we're friends....thoughts in this approach?
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