Yesterday, there were 3 missed calls. I sent the owner an email, with the phone numbers. Owner shoots back that he called back the 1st number on my list. They were looking for a service he does not provide.
Missed the point of answering phones in a timely and professional manner, having professional answering machine/system message, and the other 2 missed phone calls.
Or the fact that, if you miss half the phone calls, the cost of a sale goes up like crazy.
Okay. I'm done now.