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The National Do-Not-Call List

by ken5000
7 replies
I've been looking for information on the restrictions of the National Do-Not-Call Registry. Is it legal to call residents solely to offer free service or a free inspection? I'm thinking it would not be a solicitation call; you would not be trying to sell something over the phone.
#donotcall #list #national
  • Profile picture of the author bob ross
    Unfortunately no you cannot call B2C regardless. Don't even try to get around it by offering something free, you'll end up in trouble eventually I promise.

    Unless you're a non-profit you are not allowed to call. Scrub your list and call the ones that are allowed.
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    • Profile picture of the author ken5000
      OK, Thank you. That's unfortunate for us because I was reading about the popularity of the Do-Not-Call Registry - it seems that around 72% have signed up for it. But how do you cross check your list with the Do-Not-Call Registry? Is there an easy way to do that?
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  • Profile picture of the author bob ross
    Yeah it really sucks hard. You'll see a list of 5,000 go down to 1,000 after scrubbing.

    The easiest and cheapest way to scrub DNS is simply to get your info from somewhere like infofree that has a scrub option. You also have to keep records and maintain an internal DNC list for those who you call legally but don't want you to call again.
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    • Profile picture of the author AffordableMarketingLists
      Originally Posted by bob ross View Post

      Yeah it really sucks hard. You'll see a list of 5,000 go down to 1,000 after scrubbing.

      The easiest and cheapest way to scrub DNS is simply to get your info from somewhere like infofree that has a scrub option. You also have to keep records and maintain an internal DNC list for those who you call legally but don't want you to call again.
      Buying a list to be DNC compliant is certainly an easy way to do it. That said, if you have an existing list to work with you can download up to 5 area codes for free (donotcall.gov) and run the scrub yourself without much of an issue.

      Bob, could you reach out to me when you get a chance? I'd love to talk to you about the new product launching soon, especially with InfoFree's new pricing model. As of yesterday they've bumped up to:

      $49.95/month + $49.95 setup fee
      Up to 500 downloads
      8 cents per record extra

      They used to be a tremendous value, but even with my minimum order of 1,000 for $69 I'm beating them on price and it only gets better from there.
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  • Profile picture of the author Jay Rhome
    I was wondering if we put a SMS code on a car or house, and when the person enters the code to get more info on said car or house, the dealer or realtor gets a SMS warning with the cell phone of the searcher, does the said dealer or realtor still have to scrub the number in the DNC list?
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    • Profile picture of the author AffordableMarketingLists
      Originally Posted by Jay Rhome View Post

      I was wondering if we put a SMS code on a car or house, and when the person enters the code to get more info on said car or house, the dealer or realtor gets a SMS warning with the cell phone of the searcher, does the said dealer or realtor still have to scrub the number in the DNC list?
      Yes. Unless there is an opt-in connected with it. If it says "scan here to get more details about this really cool house. You may also be contacted by phone to get more information" you're golden. Just "scan here to get info" isn't an opt-in.
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  • Profile picture of the author AffordableMarketingLists
    Originally Posted by ken5000 View Post

    I've been looking for information on the restrictions of the National Do-Not-Call Registry. Is it legal to call residents solely to offer free service or a free inspection? I'm thinking it would not be a solicitation call; you would not be trying to sell something over the phone.
    As they already mentioned, their really is no way around it. That said, I'll get into more detail:

    If you're calling to do something TRULY and SOLELY free, you're fine. The problem is if you're even remotely intentioning to sell something, like a free inspection but the goal is to show the flaws in their current situation to create a selling opportunity, you've crossed the line. If you're literally calling because you're giving away a product or service at no cost with no sales angle, then you're compliant. That's on all b2c, b2b is wide open because it isn't regulated by the TCPA (telephone consumer protection act).
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