Need feedback on first cold calls please!
I made my first cold calls today and I would like some feedback concerning my conversations.
Overall I got 3 callback names/times and spoke to 2 decision makers (dm's).
The dm's are what I want to talk about. Using my script it was fairly easy to navigate the conversation (thanks for Mr. Jason Kanigan for the "unsure" method.
This is the point in the conversation where I've gotten the dm on the phone and confirmed that I should be talking to them:
"Let me tell you why I am calling, and then you can decide whether we should keep taking or not. Sound fair?"
"I'm sure you are aware that repeat customers routinely spend more money than new customers. I'm a mobile agent. Basically, I enable businesses to keep in contact with their customers using text message coupons and bring in repeat customers again and again. Does that sound like something that your business could profit from?"
The last question is, of course, I already know the answer to. If they say "no," they are either lying or they really have no idea what I'm talking about.
At this point both of the dm's I spoke to told me they were not interested. After this I asked them a couple more questions about their advertising and then, staying true to my promise that I would let them decide if we should continue to talk, I ended the conversation.
Is this the proper thing to do and I simply need to find the right person, or is there a colossal mistake here? At this point I could have continued to try and convince them that my product works, but I find that disrespectful and a waste of time since they aren't interested anyway.
Have I built value? Should I take a different approach with my pitch?
I know this is only my first day of calling, but I figured I ought to post my experience here so I can get a critique as soon as possible. Thanks in advance!
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