Someone please answer or confirm if call recording is illegal for lead gen if I put " This call may be recorded for Quality Assurance Purposes" when a person calls my twilio number that is then forwarded to a client.
here are two quotes i've read
Everyone that is worrying about legal recourse... I must chime in because I OWN a phone company and have telecom licenses in several states. |
RELAX! As long as you announce that "this call may be recorded for quality assurance" you are covered! PERIOD! All you that want to argue, please do not bother as, I have been a paralegal for 26 years now as well and know how the law is implemented based upon the statute.
|Not sure where your from but most inbound call are recorded for quality assurances, as long as they know it might be recorded, which you have a little audio in the beginning nothing illegal at all.|
I live in California. Is call recording illegal if i put that statement before calls? Is it an issue in this state.
Give me a definite answer thanks.