Adwords is frustrating!

25 replies
  • PPC/SEM
  • |
I set up an adwords account and tried to promote my site on it but according to adwords my site violates policy. I have no clue what policy it specifically violates. There help section appears to be one big circle jerk revealing no specific information other than I broke a rule. How do I found out what specifically needs to be changed on my site?
#adwords #frustrating
Avatar of Unregistered
  • Profile picture of the author IMCanuck
    Call their customer service line 1-866-246-6453 this is the number in the US.
    Signature
    Google Adwords Campaign Optimization - Get affordable Adwords Campaign Management by a qualified expert.
    {{ DiscussionBoard.errors[11160902].message }}
  • Have you read the ads policy ? Would need to take a look at the website to determine why exactly it was not allowed.
    {{ DiscussionBoard.errors[11160941].message }}
  • Profile picture of the author sahib1989
    Normally when Adwords bans a website or an account, it emails you with the details of which policy it violates. Check if you have received any email from them. There are several policies under which your website or account can get banned. Please read these policies once and also get in touch with their people to know which policy exactly has been violated.
    {{ DiscussionBoard.errors[11160989].message }}
    • Profile picture of the author prefamous
      I got an email but it just link to the help section about site violations. The link describes several possibilities on why someones site can be in violation. It does not tell me which one I did and neither does the email.
      {{ DiscussionBoard.errors[11161930].message }}
      • Profile picture of the author Harry Exper
        Originally Posted by prefamous View Post

        I got an email but it just link to the help section about site violations. The link describes several possibilities on why someones site can be in violation. It does not tell me which one I did and neither does the email.
        Basically you need to check your site and compare it the possible reasons a site can be banned as written on their help section and their terms of service.

        If you fail to find any, I suggest you file a complaint that your site was banned despite not violating and of their policies. This way they will be more willing to tell you what exactly is wrong with your site.
        Signature
        Get Your Facebook ad, Google ad, Solo ad, Landing page copy and Sales copy written for you by Fiverr Ad Writing Specialist
        {{ DiscussionBoard.errors[11163651].message }}
  • Profile picture of the author Jarvis Edwards
    There are SO many different ways to violate Google's Adwords policy, that it's mind boggling!

    Calling Google is possible, but you may or may not get to speak with someone who will spend the time to tell you why you weren't approved.

    And the emails you'll get from them usually are blanket emails that don't say what policy has been violated specifically.

    Usually when your site has obvious violations, you know they exist before submitting your campaigns for approval. The issue here is, you don't know what you don't know.

    Check out their terms to make sure you're compliant before you go any further.
    {{ DiscussionBoard.errors[11161855].message }}
  • Profile picture of the author mrvm1
    Hi
    This has happened to me many times and you never know the exact reason why your account has been suspended from the initial google e mail. I always call them to ask them EXACTLY what needs to be done to get my account back live and it always works. Make the changes , let google know then get your account back in for review.
    Works for me
    Good luck
    Mac
    Signature

    theaffiliatepod.co.uk
    Less work More money More time

    {{ DiscussionBoard.errors[11161990].message }}
  • Google's platforms are so easy to use that you don't really need support. It is normal though, that unless you spend a considerable amount of time on them you will have problems. Just like every company's platform out there.
    {{ DiscussionBoard.errors[11162653].message }}
  • Profile picture of the author prefamous
    UPDATE
    I finally received an email from google about my adwords campaign. An email marketers should make note of this. The reason stated in the email is because my site I am advertising is hosted on sendlane. I use sendlane for my email marketing needs and use there opt-in forms hosted by them. that is why they won't send traffic.
    {{ DiscussionBoard.errors[11163145].message }}
  • Contact their helpline number and that is the best way to get your account active and know the exact reason of violations.
    {{ DiscussionBoard.errors[11163576].message }}
  • Profile picture of the author webgeek247
    I know the feeling. I have up with them and advertise on sites directly. Seems to be more effective.
    {{ DiscussionBoard.errors[11163647].message }}
  • Profile picture of the author anexplore
    Google has many terms and condition than there service. I think you need to contact with google about your problem. Once I used Adwords for promoting my YouTube video. It was so expensive!
    {{ DiscussionBoard.errors[11164231].message }}
  • Profile picture of the author dburk
    Hi prefamous,

    AdWords would have sent you an email that includes the policy category that your website violated.

    As a self-serve platform, they do not tell you specifically what is wrong with your website, however they supply the policy page that triggered your website suspension.

    Bare in mind that your website might be in violation of multiple policies, and that policy violations can occur in more than one place within your content. It would create a lot of work for an AdWords employee to go through every bit of content, on every page, pointing out every violation for every website.

    AdWords provides you with their policy, in writing, and they expect you to read it and comply with each and every policy. They expect you to audit your own website and make sure it is in compliance, on your own, since it is a self-serve platform.

    They may help you if they see that you are making a sincere effort to change and improve your website to make it compliant with policies. However, they expect you to take the initiative and not try to use their customer service department as your personal unpaid consultants.

    If you find it too daunting to read and comply with AdWords policies then you probably shouldn't be trying to run an AdWords campaign. You don't have to become an AdWords expert if you don't want to, instead seek the help of a consultant, or hire an agency to build custom landing pages and/or manage your campaigns for you, that is what most folks do.

    HTH,

    Don Burk
    {{ DiscussionBoard.errors[11166186].message }}
  • Profile picture of the author Kay King
    In post #9 the OP posted the answer he received from google.

    He got an answer and it actually makes sense.
    Signature
    Every child needs a pet because every family needs an optimist

    Saving one dog will not save the world....but will forever change the world for one dog.
    {{ DiscussionBoard.errors[11166194].message }}
    • Profile picture of the author DanielBlue
      Originally Posted by Kay King View Post

      In post #9 the OP posted the answer he received from google.

      He got an answer and it actually makes sense.
      Look's like nobody read it!
      {{ DiscussionBoard.errors[11173895].message }}
  • Profile picture of the author onedomains
    #1 newb error
    No policy on site about emails you collect

    If you can put you will not give or sell data you collect including emails to anyone, you in violation.

    So on Page u sending traffic to put that at bottom of page it gets most violation notices approved.

    Now some things Google doesn't allow, so if the TOS note doesn't do it, you might have a product or service violation.
    Signature
    Make $1000 Commission with the 1 MEDIA Network PM for Details
    {{ DiscussionBoard.errors[11168200].message }}
  • Profile picture of the author prefamous
    Google officially sucks! after letting my ad run up a bill for a little bit they know have stopped the ads from showing again. I am done with adwords!
    {{ DiscussionBoard.errors[11172195].message }}
  • Profile picture of the author prefamous
    another update:
    They actually managed to find something wrong with the new opt-in I have hosted on hostgator. Too many rules here, I have altered it several times in attempt to meet there guidelines. I have come to the conclusion that adwords is just not right for my business.
    {{ DiscussionBoard.errors[11179527].message }}
    • Profile picture of the author dburk
      Originally Posted by prefamous View Post

      another update:
      They actually managed to find something wrong with the new opt-in I have hosted on hostgator. Too many rules here, I have altered it several times in attempt to meet there guidelines. I have come to the conclusion that adwords is just not right for my business.
      Hi prefamous,

      AdWords if funny that way, they actually expect you to follow "all" of their policies.

      Often when an advertiser's website is in violation of one policy, they are likely to be in violation of multiple policies. You need to read each and every policy and make sure that you are in compliance with each one before attempting to get the website suspension lifted.

      My advice is to create a website/landing page that is well within AdWords policy. Don't try to press your luck with barely compliant content. Make everything well within policy guidelines and get that up and running. Then, if you want to test the limits of a policy, do so gradually at first, this way you will know exactly what you did to cross the line, it will be quicker and easier to fix, and your ads can be running in the mean time.

      You might be right, AdWords might not be a match for your business. AdWords lists a number of industries that they do not permit advertising for, your business could be on that list. However, if most new customers in your industry niche are won in AdWords auctions then you don't have much choice, get you website compliant and start competing for business.

      HTH,

      Don Burk
      {{ DiscussionBoard.errors[11180189].message }}
      • Profile picture of the author prefamous
        Originally Posted by dburk View Post

        Hi prefamous,

        AdWords if funny that way, they actually expect you to follow "all" of their policies.

        Often when an advertiser's website is in violation of one policy, they are likely to be in violation of multiple policies. You need to read each and every policy and make sure that you are in compliance with each one before attempting to get the website suspension lifted.

        My advice is to create a website/landing page that is well within AdWords policy. Don't try to press your luck with barely compliant content. Make everything well within policy guidelines and get that up and running. Then, if you want to test the limits of a policy, do so gradually at first, this way you will know exactly what you did to cross the line, it will be quicker and easier to fix, and your ads can be running in the mean time.

        You might be right, AdWords might not be a match for your business. AdWords lists a number of industries that they do not permit advertising for, your business could be on that list. However, if most new customers in your industry niche are won in AdWords auctions then you don't have much choice, get you website compliant and start competing for business.

        HTH,

        Don Burk
        I am not going to use adwords anymore. They have so many restrictions that by the time I actually reach compliance the traffic useless because It will not be targeted towards the people I want to reach. My product for is for clickbank users and they forced me remove that, thus removing the targeting and continue force me remove other things. I will Get traffic elsewhere. Thanks for your input it is appreciated
        {{ DiscussionBoard.errors[11182682].message }}
  • Profile picture of the author chrisniel
    Yes, they have regulations. Check few examples below -
    (1) Your website should not have any false commitment like "Free Report" and at the end of the landing page, you charge something.
    (2) There should be terms of services and privacy policy page.
    (3) No Explicit content
    (4) Image should not nudity type (ex - if you are promoting weight loss no images of girl in lingeries )
    (5) Adwords hate popup's on landing pages (Not sure about this)
    (6) There should be proper disclaimers at every point where you make any promise to your website users (for ex - if you have written you made $50 in 2 weeks there you must specify that these earning may vary user to user by their efforts)
    {{ DiscussionBoard.errors[11183079].message }}
  • Profile picture of the author Odeshevych
    You can easily promote just about any product online with the help of seo reseller and white labeled online marketing firms, though you'd have to thing about picking one one of the more prominent ones, like Hubshout for example. Basically, you outsource the delivery of your services to your clients, while you yourself can focus on customer service and sales - the main core of your business. They them focus focus on advertising and promotion of your product for you. This is way less costly than hiring a full-time employee, even one, and it's way more effective, as you can have whole specialised team working for you instead. One group would focus on on writing articles, another one on finding the best place to put those articles, and so on. Just check the top 5 seo reseller programs out there and choose one which best suits you.
    {{ DiscussionBoard.errors[11183145].message }}
  • Profile picture of the author ncloud
    I recently got an email stating I violated a policy and they would send a separate email to tell me how my website violated a policy. But, they didn't send a separate email telling me. So I contacted them via a form I found on Google Adwords. They emailed me back stating that my website has been down since 2012 or something like that. I don't know how that got that info because my site didn't even exist in 2012. I created it like a year ago, and my site hadn't been down. Then the emailed me back saying that my site was okay and that it doesn't violate their policy. I'm thinking it must have been my landing page that violated their policy. My landing page didn't link to the articles on my site and I think it's suppose to.
    {{ DiscussionBoard.errors[11185624].message }}
  • Profile picture of the author Angelinazoe
    1. true they are creating a mess
    {{ DiscussionBoard.errors[11186329].message }}
  • Profile picture of the author simplio
    Some Adwords account suspend due to the misleading.You have to fix it as soon as possible.For this purpose you can contact google support.
    {{ DiscussionBoard.errors[11187577].message }}
Avatar of Unregistered

Trending Topics