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Plugin Update - White Screen

by seoed
3 replies
Hi,

I just made a plugin update for all my wp plugins and now I have a white screen wiht no error messages whatsoever.

I could upgrade to the newest wordpress version too because of some image problems.



What can I do now to at least get my old version back?
#plugin #screen #update #white
  • Profile picture of the author Mohohoho
    Maybe the plugin modified your functions.php file, did you try getting in your Cpanel and replacing the Functions.php file by the original?
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    • Profile picture of the author emptee
      This is very unlikely - I've never seen a plugin designed to do this.. it would be plain dangerous (and pointless) for a plugin to do.

      Instead, it's most likely that you've got some plugin conflict, or perhaps the plugin now requires a newer version of wordpress than what you're using.. or perhaps two plugins are conflicting with each other.

      First step, is to try to figure out which plugin is causing the problem...

      Edit your wp-config.php file to set the debug flag to true...
      change:
      define('WP_DEBUG', false);
      to:
      define('WP_DEBUG', true);

      Then refresh your browser and see what it says - you should have some error text displayed which will hopefully point you at the plugin which is failing.

      You can then temporarily disable that plugin by moving it's folder out of your plugins directory (eg. /.../mysite.com/wp-content/plugins/badplugin) to somewhere else.

      Once the offending plugin has been moved, you should be able to log in again - you can always move all plugins out of that directory if you need to get get in quickly

      Once you've updated wordpress.. you can try moving the plugin back in - hopefully it'll do the trick, otherwise.. you may need to contact the plugin vendor.

      EDIT: remember to change the debug flag back to false when you're done too!

      Cheers,
      Michael

      Originally Posted by Mohohoho View Post

      Maybe the plugin modified your functions.php file, did you try getting in your Cpanel and replacing the Functions.php file by the original?
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  • Profile picture of the author rhinocl
    If that fails disable them all.If things work I would upgrade WordPress at that point. Now enable your plugins one by one until you have issues (hopefully the WP update prevents that but a good chance you will still have issues. When you find the offending plugin, you can look for a replacement or contact the author for help.
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