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server-side script

by Nina Petrov
1 replies
Say your a non-techy, well chances are you don't know what a "server-side script" is. What it does, or how it works.

But in order to get help your tech department needs to hear the words: server-side script. And if you say that, it unlocks the doors for the indepth help you need.

But since you're a non-techy you don't even say "server-side script". It's not even in your volcabulary. But any person you talk to who's a tech will expect you to say it and know it.

So I just think there's a huge disconnect between those trying to get help and those that need it. Those that are trying to get help, say with their host, or a programmer are not going to know the lingo to be able to get the help they need.

Anyway the thought crossed my mind as I was trying to resolve something. When I mentioned "server-side script" it fixed everything. So I guess the non techy needs to know the lingo otherwise they're sol.
#script #serverside
  • Profile picture of the author David Beroff
    Yes, I agree there's often a huge disconnect. But I also feel responsibility is shared on both "sides" of this gap. Business people can learn some very basics about the tech that they're trying to describe. Technical people can try to put themselves into more "human" shoes. Both sides can try to meet each other in the middle.

    Another route is to find an intermediary. IMHO, I am able to communicate to each group in their own "language", and so I often find myself acting in this role.
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