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website been blocked by google Please help

by sueligu
17 replies
Hi, i need help here to know the reason why my website been blocked by google. Please let me know how do i remove from the block list.

Please help. my website is wah-income.com

Thank you
#blocked #google #website
  • Profile picture of the author alexievici
    Your site has been blocked because it spreads malicious software, most likely this happens because you got your own computer infected with malware, it read your FTP user & password from FTP program and it modified your site's files. That's how this trojans spread.
    You need to clean you sites files than request a review for removal from "attack sites" list, more info here stopbadware.org and here badwarebusters.org .
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  • Profile picture of the author iBBnet
    I've checked and you definitely got a malware/malicious code embedded on your site. Your server was breached.

    I can remove the malicious code if you need my services. Then you can contact Google to review your site again...
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  • Profile picture of the author getlandersgetpaid
    Yes, your plan of action would be to first sort out the reason WHY, then add your site to google webmaster tools and submit a sitemap file, and also contact Google directly requesting a site re-consideration.
    Requesting reconsideration of your site - Webmaster Tools Help
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  • Profile picture of the author Dan Weaver
    I had the same happen to me... Solution... I purchased better AntiVirus software (AVG), bought a reputable Spyware program, and a reputable Registry cleaner... Did a full scan / clean of my machine... Then uploaded a fresh (uninfected) version of the site... Then changed my FTP details (extremely important). Set up a Google webmaster account and then submitted a review request to Google. Got the site back up after about a week! Yay!
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    • Profile picture of the author Ghalt
      I just had the same thing happen to me.

      redneckcomputergeek.com

      It's a WP site.

      Got an email from stopbadware.org, which I thought was spam or some type of phishing scheme. I chhecked them out to find they were legit...especially since in my Google Webmaster Tools they had actually sent me the message in my inbox there.

      I use Avast anti-virus, so I'm not sure how my computer could have put something out there. I wonder if the site was hacked.

      I can't find the bad code. I'd be happy to go in there and clean it up if I could find it.

      Any thoughts?
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  • Profile picture of the author phpbbxpert
    Ghalt, the Google report says your site has 3 pages they test and 2 pages resulted in malicious software being downloaded.

    The malicious software is hosted on 3 different domains and 4 other domains passing the malicious software.

    These embeds are usually in the header, footer, and index files.
    But if they fgot FTP access they could be anywhere.
    If you can't find them you may have to start fresh.
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    • Profile picture of the author JB1974
      First things first you need to take down your site to ensure you don't risk anyones computers by containing these types of files - then you need to go over each and every file and find the issues. You should also look into how they got into your site, maybe a bad password or a script that easy to hack? Once you done that Google may start to allow your content back into it's index, although it can be a slow and painful road I'm afraid!
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      • Profile picture of the author Ghalt
        Thanks!

        I'm not so worried about how long it takes to get the site up...it wasn't a monetized site. Out of the dozens of my sites, if they had to pick one to hack, this would be the one I would prefer.

        I'm seeing a php string with a decode at the beginning of all my .php files. I'm betting that's it, because I know I didn't put it there.

        Thanks for the help! Love the folks here!
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        • Profile picture of the author PatriciaJ
          I had somebody hack into one of my WP blogs and leave a trojan via code in the header. They hacker had set up another admin account, so I deleted it, changed the login details and added a security plugin. Now I always check to make sure that I'm the only admin whenever I visit one of my blogs.
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  • Profile picture of the author redfc
    If the error message hasn't changed, that message did not says, it's from who. Just login using ftp to have a check.

    It's not from google nor your hosting (because normally they would leave a message to ask you to contect them). Its possible your site was hacked - read carefully though I'm not saying "it was hacked" and they just leave a blank message.

    the message is just a plain html and nothing else.
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    • Profile picture of the author ilikepie
      The site is offline now: This Account Has Been Suspended.

      I had the same some time back when I forgot to update my website. I'm always very punctual with updates and third parties modules but got punished anyways
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  • Profile picture of the author raksamuda
    you must be careful when uploading a file on your hosting, for example themplate
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  • Profile picture of the author deannatroupe
    PatriciaJ, What plugin did you install? I'd like to make sure to secure my blogs so that doesn't happen to me. I also sent you a pm in case you don't see this.
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  • Profile picture of the author hhunt
    This seems to be very common with Wordpress blogs. The majority of this hacks come from rouge plugins. Always make sure you check the legitimacy before installing, more than 70% of them come with back-doors (according to user reports). Change password, and check logs are a fine way to monitor irregular access.

    I once had one of these domain hacks through a plugin, so be warned.
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    • Profile picture of the author onewayback
      Originally Posted by hhunt View Post

      This seems to be very common with Wordpress blogs. The majority of this hacks come from rouge plugins. Always make sure you check the legitimacy before installing, more than 70% of them come with back-doors (according to user reports). Change password, and check logs are a fine way to monitor irregular access.

      I once had one of these domain hacks through a plugin, so be warned.
      Great! Thanks so much for the solution. Its got to be helping somebody.
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  • Profile picture of the author TallyDon
    Change hosting (could be compromized) and make sure to filter all user input

    - htmlentities() on all output
    -file_exists() and isalphanumeric on all dynamic includes
    -mysql_real_escape() on all input to the database
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  • Profile picture of the author davidsbain
    Originally Posted by sueligu View Post

    Hi, i need help here to know the reason why my website been blocked by google. Please let me know how do i remove from the block list.

    Please help. my website is wah-income.com

    Thank you
    The Best Practices I now use to protect from virus attacks -

    When you need to FTP to your server, set up a Temp name and password.

    If you are using Filezilla, set the login as Prompt for a Password.

    Delete the Temp FTP after use.

    On the next time you need to FTP set up the same temp username but a different password, Delete after use.

    Never use your host FTP username and password.

    Never store any FTP username and password in a text file on your pc

    Email
    Never open attachments in Emails
    I know the jokes are funny but they are not free !!!!
    Be very careful of emails supposed to be coming from a friend on Facebook - Before clicking the link look at the email address it comes from or better still log into facebook to see the message.

    Delete any emails that come from a source you do not know.

    Good luck
    David
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