im stressed and need help-please help

5 replies
Hey Team,

I need to edit a header in a word press theme, i cant get file zilla to connect to my website.

I must be doing something wrong- please help

Basicalyl i open up file zilla, click on new site, put my domain name in, i chose normal, username not sure? password not sure?

I cant get it to connect, is it the password i use to login into the wordpress login area for that domain?

Please help if you can


Thanks

Chunkynuts
#helpplease #stressed
  • Profile picture of the author HassanAjmal
    No, FTP access is different than your wordpress credentials (unless you purposely set it up that way)

    Contact your host, and ask them for your credentials. Its what you use to get into your hosting account. port is 21
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    • Profile picture of the author Chrissy Allen
      Thanks for that

      So if my hosting account is hosgator i would use my username and password that i use for that?

      Chunkynuts
      Signature

      Chris Allen

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      • Profile picture of the author Eddieheli
        Originally Posted by ChunkyNuts View Post

        Thanks for that

        So if my hosting account is hosgator i would use my username and password that i use for that?

        Chunkynuts

        YES! Your hostgator username and password is what you use for Filezilla FTP access
        Signature

        Eddieheli -
        "Forget about all the reasons why something may not work. You only need to find one good reason why it will." ~ Dr. Robert Anthony

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        • Profile picture of the author Karen Blundell
          here's how you do it:

          Open FileZilla. Click File, then Site Manager...you are going to create a new site so click that...

          then on the right under host put in your domain name without the http://
          ie: karenblundell.com

          Server Type: FTP

          Logon Type: Account

          User: Your Hostgator user id
          Password: Your Hostgator password

          account: your domain name without the http://
          again

          then click connect...

          you will then see a split screen:

          the left side is your computer directories and the right is your server...when you connect you will be at the root of your server, and you'll want to be in your public_html directory, so click on it to navigate into it...

          that's it...now you can upload/download to your heart's content.
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          • Profile picture of the author Chrissy Allen
            Hey Karen

            Thanks for that, I got it sorted now.

            Apparently we generally get what we deserve in life...... So i left you thanks

            Chunkynuts
            Signature

            Chris Allen

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