Spyware Protection removal?

8 replies
Hey warriors,

*I apologise if this is in the wrong thread, please move if necessary

I'm sure you've heard of spyware protection; basically it poses to be anti-spyware software but it really just makes up fake threats to con you into buying the product.

I can't figure out how to get rid of it. I had it once before, to get rid of it I simply booted it up in safe mode with networking, downloaded malwarebytes and it took care of it for me. But now it seems that neither malwarebytes or spybot search and destroy are picking anything up, yet 'spyware protection' is still there. Any advice what I can do to get rid of it?

Thanks,

Dave
#protection #removal #spyware
  • Profile picture of the author swords
    Originally Posted by David Uebergang View Post

    Hey warriors,

    *I apologise if this is in the wrong thread, please move if necessary

    I'm sure you've heard of spyware protection; basically it poses to be anti-spyware software but it really just makes up fake threats to con you into buying the product.

    I can't figure out how to get rid of it. I had it once before, to get rid of it I simply booted it up in safe mode with networking, downloaded malwarebytes and it took care of it for me. But now it seems that neither malwarebytes or spybot search and destroy are picking anything up, yet 'spyware protection' is still there. Any advice what I can do to get rid of it?

    Thanks,

    Dave

    I got a similar virus called the 'HDD Rescue' virus, which originated from Facebook. Malwarebytes and SpyBot didn't do anything for me so I had to get creative.

    I booted in Safe Mode (networking) and went to 'Run' -> msconfig

    After that go to your 'Startup' tab and look for either:

    1. The virus name itself
    2. Or a combination of random numbers and letters. - be sure they aren't something that your computer actually needs.

    Uncheck the box and apply it.

    Now the computer won't run the program any more. This is suitable enough for most people, but another tactic that I used was to follow the PATH of the virus through the Startup and delete it that way.

    I'm a pretty lax guy, so it doesn't bother me that the virus is still probably on my computer... until it does any damage, I have no lesson to be learned .
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    • Profile picture of the author futureshocked
      If the above solution doesn't work for you, just restore from your last backup. If you don't have your computer backed up, you might have to format / fdisk and rebuild your machine from scratch.
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  • Profile picture of the author herry
    Spyware Protection 2010 is a rogue security program that gives false reports of threats on the computer. It downloads itself onto the computer without your permission and claims that you are infected with spyware, adware, Trojans and other malicious software, e.g. W32/Blaster.Worm. When you click to remove the supposedly found infections it will take you to a page where you have to buy Spyware Protection 2010. It wants about $60 to use their program for a year. Please do not fall victim to this rogue program. Spyware Protection 2010 is a scam and a typical rip-off rogue program. You should remove Spyware Protection 2010 from your computer as soon as possible. Thankfully, we've got the removal instructions to help you to remove the rogue program from your computer for free using legitimate anti-malware programs.
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  • Profile picture of the author swords
    Originally Posted by futureshocked View Post

    If the above solution doesn't work for you, just restore from your last backup. If you don't have your computer backed up, you might have to format / fdisk and rebuild your machine from scratch.
    Originally Posted by Banner Design View Post

    take a copy of whats important to you then format disk thats the best option or your disk might get corrupted



    Problem with both of your suggestions.... taking a backup or files from your infected computer and moving it to a new or reformatted computer leads to just as much risk anyways. Any virus is capable of knowing EXACTLY what you are doing at any given moment. If it sees file movement to a USB (or similar device), it can latch on to those files and be in your USB then.

    Not saying these aren't bad ideas, but if you're going to go through the terribly long and agonizing process of reformatting (I've done one from a virus before - it's a PAIN), you might as well make sure you're 100% clean.
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  • Profile picture of the author GotLiveChat
    Try searching Google for
    spyware protection removal
    as the 1st couple of results have sites that detail removal.
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    • Profile picture of the author David Uebergang
      Originally Posted by swords View Post

      I got a similar virus called the 'HDD Rescue' virus, which originated from Facebook. Malwarebytes and SpyBot didn't do anything for me so I had to get creative.

      I booted in Safe Mode (networking) and went to 'Run' -> msconfig

      After that go to your 'Startup' tab and look for either:

      1. The virus name itself
      2. Or a combination of random numbers and letters. - be sure they aren't something that your computer actually needs.

      Uncheck the box and apply it.

      Now the computer won't run the program any more. This is suitable enough for most people, but another tactic that I used was to follow the PATH of the virus through the Startup and delete it that way.

      I'm a pretty lax guy, so it doesn't bother me that the virus is still probably on my computer... until it does any damage, I have no lesson to be learned .
      Hey thanks for the idea. I did as you suggested but could not find anything that looked out of place in the startup tab. Because I'm not a tech head I had to search a few of them to see what they were and some of them "could be a virus if not located in the proper place" but they all seemed right to me.

      Originally Posted by futureshocked View Post

      If the above solution doesn't work for you, just restore from your last backup. If you don't have your computer backed up, you might have to format / fdisk and rebuild your machine from scratch.
      Originally Posted by Banner Design View Post

      take a copy of whats important to you then format disk thats the best option or your disk might get corrupted
      Hey thanks for the reply guys but I want to try and avoid a format if possible.

      Originally Posted by GotLiveChat View Post

      Try searching Google for
      spyware protection removal
      as the 1st couple of results have sites that detail removal.
      Yeah i've tried that, it worked for the first time I had spyware protection, but it ends up with a scan not picking it up or requiring me to do something techy which I'm afraid of screwing something up
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      • Profile picture of the author David Uebergang
        My little bro went to the computer this morning and realising that it wasn't going to work, shut it down. On the way to shut down; end now popped up, he clicked it and bam. It ended it.

        I never thought of doing this, I tried ending the process a few times but task manager wouldn't open normally.

        Just ran another scan then, maybe because I could run the scan in normal mode and the virus wasn't active, malwarebytes is able to pick it up this time (YAY ). Just gonna research it quickly before I delete anything, but hopefully this means the problem is solved.

        Thanks for the help guys!

        David
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  • Profile picture of the author GotLiveChat
    I'm assuming you've already done this but I'll ask anyways; did you run the software update for both MBAM and Spybot S & D, and THEN reboot the computer in SAFE MODE (not normal mode; you need to hit f8 I think to choose safe?)?

    It's important to have the very latest update before running any scan, and even then it may not fix the problem. The true resolution is to rebuild OS from scratch.

    Now depending on your computer, rebuilding the OS may or may not be too big of a deal. I know many latest Dell's offer the ability to restore the computer back to its original state (the state in which you used it for the very 1st time; no spyware then (unless factory-installed ). **Just be sure to grab all your data (photos/docs/files/etc.) and move to external storage before doing this as it blows the current system files away!**
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