I need some serious help ASAP!

Hard to know what is the exact issue they are talking about without looking at the scripts.

It could be that something in your code allows access to the server and someone has taken advantage of it.

It could be anything.

Something like this is a MAJOR security hole:
print $_GET['text'];

Because the incoming data is not filtered for any sort of malicious data. Its just taking whatever the user sends it and is treating it as safe.

You need to treat any incoming user input as suspicious and dangerous.

Its easy to tamper with data just to see what happens. heres a link to a few security hole examples:
Top 7 PHP Security Blunders Article » SitePoint

So what you need to do is exactly what they say "Kindly check your scripts" because they think that something in them is allowing someone to use your server to send out spam.

Not a nice thing to have happen.

I'd do two things here:

1) hire an accomplished cPanel systems admin guy (you might find one in warriors for hire but you'll definitely find one on Scriptlance, and get them to find where the problem is. This might cost you $20 but it's worth it.
2) find a new hosting company that is more supportive and more willing to give specifics of where problems lie instead of generalizing and then sending you in a witch hunt.

I wish you the best with it :-)

PM me if you need to me to help walk you through things

That happened to me last week, but my account was not suspended.

The Hosting company, Just Host, reset my password, cleared the offending data, then contacted me.

I then had to use the new password they supplied to set a new password for myself.

No downtime for my sites

Its easy to resolve. Someone probably got into your site through a script you have it installed. Most hosting companies will resolve this for you if you ask them. I know hostgator will. That's what I use and that has happened to me before.

Hello,
I have been trying since 8am this morning to reply to all of you but WF was giving me difficulty. It wouldn't let me reply individually so I am posting all my responses in one big message. Hope these replies make it through.

Reply to ussher

Yes I know. They did send me a file with the "suspicious" files but looking at it I have no idea really what it means. I tried going to the files listed and eliminating them. But I am assuming there must be more to it than that because the hosting company said I was still hacked.

When you say look at the scripts what exactly does that mean? Where do I look and how do I know if it is not good?

I dont read scripts so more than likely I wouldnt recognize a bad file.

Thanks in advance and for the help so far,
Pierre


Reply to Russell Hall

Yes it definitely isnt nice because all my sites are on hold right now. Once I get the issue resolved what is the best way to preevnt it from happening in the future? Is there some type of software etc?

Thanks,
Pierre


Reply to nthmarketing

Yes I might have to give you a PM because I am lost. Thanks!


Reply To Chucksta

Really? I have just host. They didnt remove anything for me. They suspended my account and told me that I would no have my account unblocked until I removed all the stuff myself. I think I better call them and find out why they are not doing the same thing for me. Thanks for letting me know!

Pierre

Reply to Gary Zaydman

That seems like a logical choice to me since they know more than me and I am paying them every month! I do not have host gator but I will call my hosting again and ask them.

Thanks!
Pierre