im getting a ssl encryption warning for my cpanel log in

13 replies
hi, i've had a guy building me a site and he sent me the info for all the cpanel detail, ie log in etc. he's away on vacation at the moment and having trouble getting a reply.
when i go to my website http://www.mysite/cpanel
im going to http://www.mysite/2082

and im geting this on the log in page

SSL encryption is required for access to this server.


log in using ssl



i click on log in and im getting this

There is a problem with this website's security certificate.







The security certificate presented by this website was issued for a different website's address.


Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

We recommend that you close this webpage and do not continue to this website.




i take it i dont want to click on continue to this website (not recommended)
and if i click to close this webpage im back to square one.


if anyone has any advice i'd love it, as i cant do much untill he gets back.

thanks
ray
#cpanel #encryption #log #ssl #warning
  • Profile picture of the author johndoejohndoe
    The warning page is by your browser, I believe.
    I clicked to continue and reached your cpanel login form. I wouldn't be surprised if you can log in an everything is fine.

    I don't think cpanel needs ssl, but I'm not sure. If SSL is supposed to be set up on that page, then have your web guy do it when he gets back. Either way, I don't believe there is a virus or malware on the page, it could be doing it just because there is no ssl running or it is invalid.

    Is it weird that when I manually change the address from https to http I get redirected to this address: "https://blinux.hrn9.com:2083/" <--You could try this to log in, but if you don't know that address or why it is showing up, don't log in, you might have been 'hacked'...who knows, but I doubt it, because your website looks fine otherwise. Ask your web guy to be safe.
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  • Profile picture of the author kokopelli
    The server certificate is probably self-signed, that's why you're getting the warning. Usually this isn't a problem and you can log in.

    You can also go directly to https://www.mysite.com:2083
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    • Profile picture of the author hartbob40
      Originally Posted by kokopelli View Post

      The server certificate is probably self-signed, that's why you're getting the warning. Usually this isn't a problem and you can log in.

      You can also go directly to https://www.mysite.com:2083
      +1

      you can just buy one from godaddy for like $40 :p
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  • Profile picture of the author raylee1
    im getting nothing going to https://www.mysite.co.uk:2083
    i could click on continue to this website (not recommended) but im not sure what would happen
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  • Profile picture of the author kokopelli
    Yes, just click "Continue..." and login.
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  • Profile picture of the author K Meier
    Who's your hoster?

    Usually nothing to worry about when it comes to cPanels, at they are hosted under different domain names.
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    • Profile picture of the author raylee1
      hi, i clicked continue and got into the cpanel, first time in as ive just recieved all the info the other day. only thing was, the address bar was all red and had certificate error at the right hand side.

      my host package he set up for me is Linux-202 GB - Cpanel

      my domain is reg is with 123reg
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  • Profile picture of the author kokopelli
    Yes, I told you why you're getting a certificate warning, his server certificate is self-signed.
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  • Profile picture of the author raylee1
    ok,i guess i'll have to get a reply from him then unless there is anything i can do.

    i clicked on the certifiate error at the right hand side of the address bar and got this.

    mismatched address
    the security certificate presented by this website was issued for a different websites address.

    this problem might indicate an attempt to fool you or intercept any data you send to the server

    we recommend you close this webpage.

    i did notice one says 2082 and when i go to log in it has 2083 at the end of the web add so would this be the problem
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  • Profile picture of the author Milo Odin
    Hi don't worry about it I'm hosting provider and it's normal.
    Actually it's happen when you login first time in your cpanel.
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    • Profile picture of the author raylee1
      Originally Posted by Milo Odin View Post

      Hi don't worry about it I'm hosting provider and it's normal.
      Actually it's happen when you login first time in your cpanel.
      hi ive just gone to log in again and had to click
      continue to this website (not recommended)

      then its let me in the cpanel ok but the address bar is still red and saying certificate error,
      i guess i can use every thing but its one of those annoying things i shouldnt have to do every time i log in

      cheers
      ray
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  • Profile picture of the author Shoot
    You can click continue and everything is fine, or you can remove the s from https:// and you can log in to cpanel with out ssl but that is worst then just clicking the browser warning continue.
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  • Profile picture of the author OliviaSSLGuru
    I have been always used to :2096 and :2083 instead of :2095 and :2082 as they already execurted the Server with shared SSL certificate and they don't need any credential at the moment of log in.
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