Wordpress update 3.7 Beware

44 replies
As many of you may already know most of the time its a good idea to wait on new WP updates, however, as often is the case many website managers and web masters, often hit the upgrade button without thinking.

Version 3.7 has some "Serious" Problems, I would avoid upgrading until they get it fixed, I had to spend about an hour "UN doing" an update that got stuck and resulted in a "NO Login" situation for the admin section, the only way to get out of that issue is to disable all plugins by renaming the directory.

Hopefully there will be a 3.7.1 fix for this issue, but until that happens I am not going to be upgrading to 3.7
#beware #update #wordpress
  • Profile picture of the author wordpressguru
    Originally Posted by Tim Franklin View Post

    As many of you may already know most of the time its a good idea to wait on new WP updates, however, as often is the case many website managers and web masters, often hit the upgrade button without thinking.

    Version 3.7 has some "Serious" Problems, I would avoid upgrading until they get it fixed, I had to spend about an hour "UN doing" an update that got stuck and resulted in a "NO Login" situation for the admin section, the only way to get out of that issue is to disable all plugins by renaming the directory.

    Hopefully there will be a 3.7.1 fix for this issue, but until that happens I am not going to be upgrading to 3.7
    Haven't tried yet the new version. Thanks for letting us know this issue.
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  • Profile picture of the author Tim Franklin
    Its a huge mess, (more so if you are using custom plugins)

    The one site I upgraded, has to be manually switched, by renaming the plugin directory then you can login to the admin section, make a post and then you have to change back the plugin directory so that the plugins will once again work,

    I cannot tell which plugin is causing the problem because the issue seems fixed in the main core files, so just fair warning, use a test (blank) install to see if you have any conflicts.

    I use wpclone, to test out most of the time, saves a lot of headaches.
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  • Profile picture of the author mojojuju
    Step 1: Backup

    Step 2: Relax

    Step 3: Update
    Signature

    :)

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    • Profile picture of the author Radical Codes
      Originally Posted by mojojuju View Post

      Step 1: Backup

      Step 2: Relax

      Step 3: Update

      Agree.. and most important is be patient when we find error, take a breath not in hurry to do this or that changes..

      and wait until they fix the errors/ bugs
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    • Profile picture of the author kaostricks
      Appreciated
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  • Profile picture of the author Nicholas H
    I never update when a new one comes out, I learned the hard way a longggg time ago

    Content to my site Is posted every hour, and It backs up every 2 hours, so I'm not too worried about the update. I will still wait though, because I don't feel like wasting time reverting to my backups If things go wrong.
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  • Profile picture of the author David V
    I haven't seen any issues with it, although any upgrade interruptions will certainly wreak havoc.

    I'm not saying this is what happened in this case, but many upgrade issues come from theme and plugin authors not keeping up to date with the changes, and they have plenty of time to do that since there are usually several beta versions before the final release.

    I always keep my site(s) synced locally so I check there first, then do the upgrade to the live site(s), and I perform 2 full auto backups per day just in case there's any issue with upgrades or hackers.
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  • Profile picture of the author JohnnyG11k
    Here's what my partners' blog gets when installing this version

    after first attempt it says

    "An automated WordPress update has failed to complete - please attempt the update again now."

    After second try, it says

    'Downloading update from http://wordpress.org/wordpress-3.7-no-content.zip…

    Unpacking the update…'

    And just stops there

    Please advise
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    • Profile picture of the author Tim Franklin
      If you have Cpanel navigate to the file manager, or use FTP,

      look in the wp-content directory, locate a folder either named maint, or try upgrade, if you find anything in that folder, delete it and reboot your webpage,

      That should do one of two things, either you will see a return to normal operation or you will be able to upgrade, If it returns to normal operation just sit back and check things over.

      Then wait until 3.7.1 comes out.

      Originally Posted by JohnnyG11k View Post

      Here's what my partners' blog gets when installing this version

      after first attempt it says

      "An automated WordPress update has failed to complete - please attempt the update again now."

      After second try, it says

      'Downloading update from http://wordpress.org/wordpress-3.7-no-content.zip...

      Unpacking the update...'

      And just stops there

      Please advise
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      • Profile picture of the author JohnnyG11k
        Originally Posted by Tim Franklin View Post

        If you have Cpanel navigate to the file manager, or use FTP,

        look in the wp-content directory, locate a folder either named maint, or try upgrade, if you find anything in that folder, delete it and reboot your webpage,

        That should do one of two things, either you will see a return to normal operation or you will be able to upgrade, If it returns to normal operation just sit back and check things over.

        Then wait until 3.7.1 comes out.
        I've found the 'upgrade' folder but it's empty already

        Any other ideas?

        I've contacted DreamHost
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        • Profile picture of the author Tim Franklin
          Originally Posted by JohnnyG11k View Post

          I've found the 'upgrade' folder but it's empty already

          Any other ideas?

          I've contacted DreamHost
          I just had the same thing happen, I was trying to remember the exact location and name of the folder, (been doing this so long I did not really pay attention)

          There should be something like a maintenance folder I should have documented it, but when ever something happens like this I always look for that folder and just delete the contents.

          You can have a look here too.

          Updating WordPress « WordPress Codex

          I found the problem in a different folder,
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        • Profile picture of the author Kingfish85
          Originally Posted by JohnnyG11k View Post

          I've found the 'upgrade' folder but it's empty already

          Any other ideas?

          I've contacted DreamHost
          You need to make a backup first, then re-upload the files into the public_html overwriting the old ones.
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    • Profile picture of the author wordpressguru
      Originally Posted by JohnnyG11k View Post

      Here's what my partners' blog gets when installing this version

      after first attempt it says

      "An automated WordPress update has failed to complete - please attempt the update again now."

      After second try, it says

      'Downloading update from http://wordpress.org/wordpress-3.7-no-content.zip...

      Unpacking the update...'

      And just stops there

      Please advise
      Download the latest wordpress version, then FTP to your server. Rename wp-admin and wp-includes folders (ie: wp-admin-old).
      Upload wp-admin and wp-include folder from the downloaded pack to your webhost. Browse your website and update the database (it will appear when browsing the website for the first time after upgrading files). Click OK (or Agree - don't remember), and that's it. Do not delete renamed wp-admin and wp-includes folder (if the upgrade will not go fine, all you have to do is to delete the newly uploaded wp-admin and wp-includes folders and rename the old ones to wp-admin and wp-include).
      Remember to backup your database BEFORE doing these steps.
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    • Profile picture of the author BayonJose
      Same problem here
      Originally Posted by JohnnyG11k View Post

      Here's what my partners' blog gets when installing this version

      after first attempt it says

      "An automated WordPress update has failed to complete - please attempt the update again now."

      After second try, it says

      'Downloading update from http://wordpress.org/wordpress-3.7-no-content.zip...

      Unpacking the update...'

      And just stops there

      Please advise
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      • Profile picture of the author wordpressguru
        Originally Posted by BayonJose View Post

        Same problem here
        Not sure if allowed to post links but I created an article explaining what to do when this error appear.
        An automated WordPress update has failed to complete - please attempt the update again now.

        Regards.

        P.S. If posting links is not allowed, I will post the article here.
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        • Profile picture of the author BayonJose
          Originally Posted by wordpressguru View Post

          Not sure if allowed to post links but I created an article explaining what to do when this error appear.
          An automated WordPress update has failed to complete - please attempt the update again now.

          Regards.

          P.S. If posting links is not allowed, I will post the article here.
          will this work? and how to back up my database?
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          • Profile picture of the author Tim Franklin
            Originally Posted by BayonJose View Post

            will this work? and how to back up my database?
            It is always best to have a good solid backup solution, (already in place before something goes wrong)

            I cannot comment on the effectiveness of the methods recommended as it seems to mirror the original post in wordpress.org

            There are many ways to backup your WP configuration but remember just backing up using PHPmyAdmin as recommended in the (slightly borrowed post) does not preserve the WP XmL or its relationships meaning that even if you restore the data in the SQL exported .sql file the links needed to restore the full state of the wordpress site will not be there.

            I like wpclone, but there are many others, just be sure that you have a way that actually works there is nothing worse that "Thinking you have a valid backup only to later find out the backup you thought was a good one is NOT good) I have had to start over a few times and once you have tried everything else sometimes that is the only option left.

            If you do decide to use WPclone, remember not to rename the file, (a lot of people do this (thinking) that they can remember the file name better if its short and to the point, but when you change the file name the plugin cannot find the correct files (because you changed the name) (I know I did this once, it caused me a ton of fun)

            Create multiple backups, use the Cpanel back up tool,

            Use plugins, you can even use services, that are free or partially free, but really I have never seen this go wrong, (but just in case it happens to you first CYA)
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            • Profile picture of the author wordpressguru
              Originally Posted by Tim Franklin View Post

              It is always best to have a good solid backup solution, (already in place before something goes wrong)

              I cannot comment on the effectiveness of the methods recommended as it seems to mirror the original post in wordpress.org

              There are many ways to backup your WP configuration but remember just backing up using PHPmyAdmin as recommended in the (slightly borrowed post) does not preserve the WP XmL or its relationships meaning that even if you restore the data in the SQL exported .sql file the links needed to restore the full state of the wordpress site will not be there.

              I like wpclone, but there are many others, just be sure that you have a way that actually works there is nothing worse that "Thinking you have a valid backup only to later find out the backup you thought was a good one is NOT good) I have had to start over a few times and once you have tried everything else sometimes that is the only option left.

              If you do decide to use WPclone, remember not to rename the file, (a lot of people do this (thinking) that they can remember the file name better if its short and to the point, but when you change the file name the plugin cannot find the correct files (because you changed the name) (I know I did this once, it caused me a ton of fun)

              Create multiple backups, use the Cpanel back up tool,

              Use plugins, you can even use services, that are free or partially free, but really I have never seen this go wrong, (but just in case it happens to you first CYA)
              I have moved, cloned, created back-ups, upgraded and downgraded hundreds of wordpress based websites. The article is NOT mirrored, is an explanation about how do I do these things. And NEVER got problems.

              And I prefer duplicator instead of wpclone. Less hassle. No problems with renaming archives and other B.S. Just create the back-up file, download it (or keep it on server). If somehow the user got problems with his installation (or want to create backup files) all he have to do is to follow couple simple steps like here.

              Tim Franklin, this is how I do these things. Isn't better to offer a simple and effective solution? Who told you that saving the wordpress database through phpmyadmin will create problems on reinstall? Can you show some proofs for that? But NOT something that you have read somewhere, I want to show us a proof of the wrong inserted data and about the loss you talk about.
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              • Profile picture of the author Tim Franklin
                @WP Guru, be happy to discuss this by PM if you like otherwise it does not have much value for others, but I will say that if you attempt to restore an SQL backup without providing a method of communication between the WP front end and the DB, you will find that even when you import XML backups, posts will not link to the content.

                Experience is worth a lot more than opinion, )

                ------------

                looks like most of the issues were solved with 3.7.1

                Back to the mundane world of coding.
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                • Profile picture of the author SteveJohnson
                  Originally Posted by Tim Franklin View Post

                  @WP Guru, be happy to discuss this by PM if you like otherwise it does not have much value for others, but I will say that if you attempt to restore an SQL backup without providing a method of communication between the WP front end and the DB, you will find that even when you import XML backups, posts will not link to the content.

                  Experience is worth a lot more than opinion, )

                  ------------

                  looks like most of the issues were solved with 3.7.1

                  Back to the mundane world of coding.
                  I'm sorry, this is all just gibberish.

                  To backup and restore a WP site, you need only two things: a database dump, and the contents of the wp-content folder. Nothing else. There IS nothing else. EVERYTHING that makes a WP site unique is in one of those two places. There IS nowhere else.

                  So if your server dies, or you have to move, or whatever, you grab a fresh copy of WP (WordPress › Blog Tool, Publishing Platform, and CMS), upload it, upload your wp-content folder backup, import the database backup via PHPMyAdmin, set up the wp-config.php file. That's it. Site restored in all of its former glory.
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            • Profile picture of the author SteveJohnson
              Originally Posted by Tim Franklin View Post

              ... but remember just backing up using PHPmyAdmin as recommended in the (slightly borrowed post) does not preserve the WP XmL or its relationships meaning that even if you restore the data in the SQL exported .sql file the links needed to restore the full state of the wordpress site will not be there.
              This is so much garbage.

              A WP site can be totally - completely, absolutely, unequivocally - restored with a database dump and the wp-content folder.

              WTH is "WP XmL or its relationships"? And if "links needed to restore the full state of the wordpress site" (whatever the heck those are) aren't in the db, then where are they?
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      • Profile picture of the author Tim Franklin
        Originally Posted by BayonJose View Post

        Same problem here
        Go to the maint folder, re-name any file that is NOT named repair.php

        Repeat, do not change repair.php just any other file you find there, rename it and then reboot your browser,

        You should then see the upgrade option once again.

        let me know if that does not work out and I will help you out, got tied up earlier or would have replied when I first saw your post.

        ------
        S9 You bet, that is always good advice.

        part of what I do is to be aware of when something may create an issue for a client, (granted the pool of effected users was probably not that big,) probably php suexec, configurations with a certain *.nix flavoring caused the problem which was quickly identified and corrected.
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  • Profile picture of the author zimzalabim
    Fingers crossed, touching wood and all that other supersticious stuff.........upadted one of my wordpress sites with the new version. And it worked. No problems.............yet.

    JohnnyG11k: I'd suggest contacting the hosting company to see if they can roll back to last working version from backups.
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  • Profile picture of the author Kingfish85
    So, is the problem with Wordpress or is it with the plugin/theme developers? 98% of the Wordpress issues/errors that come through our helpdesk are related the lazy developers using old/deprecated functions.

    Chances the Wordpress itself if the problem I'd say is pretty slim - the problems typically reside with the plugins & themes most of the time.

    As for the "atuomatic update" it's not hard to manually update. ALWAYS do a backup first - then just re-upload the new files.
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  • Profile picture of the author wordpressguru
    Happened to me too, today. One of my clients have made an upgrade of the wordpress core and everything screwed up. I had to downgrade the wordpress to 3.6.1. The client uses eBussines theme from Elegant Themes. I also tried to upgrade the wordpress version, with no plugin installed. Same problem. The front-end was screwed up. I think the problem isn't the core but themes and plugins poorly coded.
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  • Profile picture of the author JohnnyG11k
    Just wondering, if I just leave the install 'as is' (unsuccessful), and upgrade WP when a new version comes out, would it work? Will it show the very new version in the dashboard?
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    • Profile picture of the author wordpressguru
      Originally Posted by JohnnyG11k View Post

      Just wondering, if I just leave the install 'as is' (unsuccessful), and upgrade WP when a new version comes out, would it work? Will it show the very new version in the dashboard?
      Yes, it might be a good decision. However, if you can't upgrade the WP core in "automated mode", you might need to do it manually.
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    • Profile picture of the author Tim Franklin
      Originally Posted by JohnnyG11k View Post

      Just wondering, if I just leave the install 'as is' (unsuccessful), and upgrade WP when a new version comes out, would it work? Will it show the very new version in the dashboard?
      Back on topic,

      I will help you out if you like (no charge, totally free, no strings)

      Thats what warriors should be doing and it happens every day here on the warrior forum, there are a lot of good people on here and there are some that like controversy, they wallow in it like pigs.

      But you just have to mostly ignore them, unless they start to try to pee on your leg and tell you its raining, but always for every good deed a few will come out of the places where they hide (mostly under bridges Im told)

      But I digress,

      If you like PM me and I will help you get it fixed, )
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  • Profile picture of the author nrus007
    I have a couple of Wordpress blogs so thanks for the heads up
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  • Profile picture of the author SteveJohnson
    Originally Posted by Tim Franklin View Post

    As many of you may already know most of the time its a good idea to wait on new WP updates, however, as often is the case many website managers and web masters, often hit the upgrade button without thinking.

    Version 3.7 has some "Serious" Problems, I would avoid upgrading until they get it fixed, I had to spend about an hour "UN doing" an update that got stuck and resulted in a "NO Login" situation for the admin section, the only way to get out of that issue is to disable all plugins by renaming the directory.

    Hopefully there will be a 3.7.1 fix for this issue, but until that happens I am not going to be upgrading to 3.7
    WP 3.7 most emphatically does NOT have 'serious' problems.

    WordPress upgrades are use-tested by thousands of beta testers before the version ever makes its appearance in public.

    If there is a problem, it is with your installation - an outdated theme or plugin. You probably ought to figure that out before blaming it on a WP update.
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    • Profile picture of the author Kingfish85
      Originally Posted by SteveJohnson View Post

      WP 3.7 most emphatically does NOT have 'serious' problems.

      WordPress upgrades are use-tested by thousands of beta testers before the version ever makes its appearance in public.

      If there is a problem, it is with your installation - an outdated theme or plugin. You probably ought to figure that out before blaming it on a WP update.
      Blaming Wordpress is easier! Then everyone jumps on the bandwagon & threads like this get created.
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      • Profile picture of the author Karen Blundell
        99% of the problems to WordPress are with the plugins - and the more plugins you have the more problems you may end up having whenever there's a new release.
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      • Profile picture of the author Tim Franklin
        Originally Posted by Kingfish85 View Post

        Blaming Wordpress is easier! Then everyone jumps on the bandwagon & threads like this get created.
        Dont be Foolish, There is no blame, there is only E=MC2

        For every action there is an opposite and equal re-action, you want the truth here it is.

        You have multiple organizations, working separately, (not as a team) one side works on wordpress in the core of its code, the other half work on functions and functionality of plugins and themes, none of these people work together.

        The people who work on Wordpress do not communicate with those that develop themes and plugins, so in reality there is no blame, there is only action and re-action.

        Wordpress comes out with an update, (if those updates break existing code)
        Then developers have to Re-Act and fix the issue,

        Let me ask you this, who is to blame, Wordpress for creating code that breaks existing commercial products, when clearly they prefer the copy Left experience?

        And they do not really like people profiting from the sale of commercial products and services when they are not getting the money they probably should be getting if WP were not Open source?

        But hey that would be paranoid, the truth is that no one communicates much in the WP world, which is why the average person does not even know that Wordpress exists out side the .com version.

        So, man come off that horse this is not a dog and pony show its just the Warrior forum, there is no blame, there is only action and re-action.

        Since many people that visit here use wordpress but do not really understand how to work on it, trying to help someone out when an update breaks existing functionality is not a bad thing.
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        • Profile picture of the author mojojuju
          Originally Posted by Tim Franklin View Post

          Dont be Foolish, There is no blame, there is only E=MC2

          For every action there is opposite and equal re-action, you want the truth here it is.
          What in the world does Einstein's relativity equation and Newton's third law of motion have to do with WordPress 3.7?

          Your responses to Kingfish85 and SteveJohnson are otherwise filled with Chewbacca argumentation and are difficult to follow.
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          :)

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          • Profile picture of the author Tim Franklin
            Update...

            3.7.1 just came out, As I said it would, there were 135 known bugs upon release of 3.7 Been doing this a long time, 3.7.1 should fix the issues that many users were seeing in errors that were not related to plugins or themes.

            These are the files that were updated.

            wp-admin/includes/plugin-install.php wp-admin/includes/theme.php wp-admin/includes/update-core.php wp-admin/includes/update.php wp-admin/includes/class-wp-upgrader.php wp-admin/credits.php wp-admin/update-core.php wp-admin/about.php wp-admin/freedoms.php wp-includes/default-constants.php wp-includes/option.php wp-includes/taxonomy.php wp-includes/post.php wp-includes/query.php wp-includes/l10n.php wp-includes/user.php wp-includes/version.php wp-includes/update.php wp-includes/js/tinymce/plugins/wpeditimage/editor_plugin_src.js wp-includes/js/tinymce/plugins/wpeditimage/editor_plugin.js wp-includes/js/tinymce/wp-tinymce.js.gz wp-includes/category-template.php

            There ya Go...
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  • Profile picture of the author picaso1922
    Originally Posted by Tim Franklin View Post

    As many of you may already know most of the time its a good idea to wait on new WP updates, however, as often is the case many website managers and web masters, often hit the upgrade button without thinking.

    Version 3.7 has some "Serious" Problems, I would avoid upgrading until they get it fixed, I had to spend about an hour "UN doing" an update that got stuck and resulted in a "NO Login" situation for the admin section, the only way to get out of that issue is to disable all plugins by renaming the directory.

    Hopefully there will be a 3.7.1 fix for this issue, but until that happens I am not going to be upgrading to 3.7
    Since i have a few WP sites online now this was really some good intel Thanks for the update
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  • Profile picture of the author scorpio9
    I always find it's good practice to wait a few days after a new release before doing any updates, that way I get to hear of any gotcha's from other users - er! such as Tim has reported here :p

    Lee
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  • Profile picture of the author bwh1
    I updated a site I designed using the ElegantBiz Theme and all went smooth.

    Installed plugins later on.

    Guess I was lucky :-)

    G.
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  • Profile picture of the author Kherk Roldan
    I tried it but didn't get any Error. i think its already fixed now!
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  • Profile picture of the author Tim Franklin
    @JohnnyG11k
    @BayonJose

    Did you get your WP installations fixed up and working properly with the 3.7.1 update?

    Just wanted to follow up with you guys to be sure your back on track.

    This topic is about any WP users who may have experienced an issue with the 3.7 update or upgrade, I will not respond to negative posts or name calling or those who disagree with opinions or facts.

    You are always welcome to create a new thread to address any issues you feel are or are not equal with your opinions.

    I will happily reply in any new thread to address such thoughts.

    As there are likely no more issues involving the 3.7 update this thread is considered closed.
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    • Profile picture of the author wordpressguru
      Originally Posted by Tim Franklin View Post

      I will not respond to negative posts or name calling or those who disagree with opinions or facts.
      Then... what was your point to pick on others? I can accept that others can be right and I am wrong. Do you accept that? Let's not forget (if you did that, re-read your posts on this thread) who was the first to throw the rock. Now, when you saw that more than one person are disagreeing you, you don't want to talk anymore. Face it, this time you're wrong. I'm working with wordpress since 2003 (yeah... the since his birth) so it's difficult to tell me that a wordpress database is useless (or giving problems on reinstall) if exported through phpmyadmin. Maybe I'm a newbie here, on WF, but I can assure you that not a newbie when it's about wordpress.
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  • Profile picture of the author abutradical360
    I recently upgraded one or two of our clients' sites to the new 3.7 version. But so far we (or they the clients) haven't had any troubles so far.


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