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  • SEO
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Hi there - due to falling visitor numbers and our website not perfoming very well compared to how it used to be, my employer would like to speak to Google about our SEO. I have been informed that you can only really speak to someone about a Google product that is for sale, but not for generally asking about SEO and why your site isn't ranking well. Would anyone know if this is the case or have a number for Google or email address?

Many thanks in advance
#contacting #google
  • Profile picture of the author MikeFriedman
    There is nobody at Google you can talk to about your rankings. Nobody. They will not help you to rank better.

    I think your last thread identified your problem though. Whoever did the website redesign did not know what they were doing and didn't implement proper 301 redirects.
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  • Profile picture of the author NickW816
    This is correct, Google will not help with SEO, because they want you to buy Adwords instead. If you are a local business you can call 1-844-442-8695 (US Only I Believe?) and they can help setting up your Google My Business account or point you in the direction of a "Google Premier Partner" to help with SEO, SEM, etc.
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    Owner at SEO Services KC
    https://seo-kansas-city.com/

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    • Profile picture of the author MikeFriedman
      Originally Posted by NickW816 View Post

      This is correct, Google will not help with SEO, because they want you to buy Adwords instead. If you are a local business you can call 1-844-442-8695 (US Only I Believe?) and they can help setting up your Google My Business account or point you in the direction of a "Google Premier Partner" to help with SEO, SEM, etc.
      That is for AdWords only.

      They won't help with SEO.
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      • Profile picture of the author NickW816
        I know it won't help with SEO, that's actually the first sentence in my comment chief. It is a line for GMB (Google My Business). The AdWords help # is 866-246-6453 buddy.
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        Owner at SEO Services KC
        https://seo-kansas-city.com/

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        • Profile picture of the author MikeFriedman
          Originally Posted by NickW816 View Post

          I know it won't help with SEO, that's actually the first sentence in my comment chief. It is a line for GMB (Google My Business). The AdWords help # is 866-246-6453 buddy.
          I know. Your comment was useless. I was trying to be nice about it. The OP wasn't looking to discuss GMB or AdWords with Google. They wanted to talk about SEO, so what you posted was totally unrelated to the thread.

          And the reason that Google won't help with SEO has nothing to do with AdWords. It's because they don't want to help with SEO. Plain and simple. First, as cbpayne pointed out, they would be flooded with calls about SEO if they took them. Second, if they start helping individual sites with SEO that can lead to people being able to work out more of how their algorithms work, which Google would prefer to keep people mostly in the dark about.
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  • Profile picture of the author dave_hermansen
    Every once in awhile, Google will answer a question about what is causing a website to not do well when someone asks about it in their Webmaster Central Forum. You can give that a shot, but don't necessarily count on getting an answer. That may be as close as you'll get to getting a direct answer from anyone at Google.
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    StoreCoach.com - FREE TRAINING - Learn How to Build Your Own eCommerce Website
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    • Profile picture of the author quadagon
      Originally Posted by dave_hermansen View Post

      Every once in awhile, Google will answer a question about what is causing a website to not do well when someone asks about it in their Webmaster Central Forum. You can give that a shot, but don't necessarily count on getting an answer. That may be as close as you'll get to getting a direct answer from anyone at Google.

      This is your best option. Google are a client of mine and we can't get SEO questions answered.
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      I've got 99 problems but a niche ain't one
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  • Profile picture of the author cbpayne
    Originally Posted by Jenny Mosley View Post

    Hi there - due to falling visitor numbers and our website not perfoming very well compared to how it used to be, my employer would like to speak to Google about our SEO. I have been informed that you can only really speak to someone about a Google product that is for sale, but not for generally asking about SEO and why your site isn't ranking well. Would anyone know if this is the case or have a number for Google or email address?

    Many thanks in advance
    Imagine for one second if you could contact Google over this. How many zillions of sites are unhappy with their rankings in google? Probably all of them? Don't you think they all too would want to talk to Google?
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  • Profile picture of the author fratt55
    hey there

    here is how to contact google

    1.Visit Google's Contact site. ...
    2.Click "Google Play." ...
    3.Select the product for which you need support. ...
    4.Pick your issue from the list. ...
    5.Click "Request a call" to speak to an agent via telephone. ...
    6.Click "Chat" to open a live chat session. ...
    7.Click "Email" to send an email.
    ok
    talk soon
    sam f
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    • Profile picture of the author cbpayne
      Originally Posted by fratt55 View Post

      hey there

      here is how to contact google

      1.Visit Google's Contact site. ...
      2.Click "Google Play." ...
      3.Select the product for which you need support. ...
      4.Pick your issue from the list. ...
      5.Click "Request a call" to speak to an agent via telephone. ...
      6.Click "Chat" to open a live chat session. ...
      7.Click "Email" to send an email.
      ok
      talk soon
      sam f
      Totally clueless. Did you even read the OP's post?
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  • Profile picture of the author yukon
    Banned
    Originally Posted by Jenny Mosley View Post

    Hi there - due to falling visitor numbers and our website not perfoming very well compared to how it used to be, my employer would like to speak to Google about our SEO. I have been informed that you can only really speak to someone about a Google product that is for sale, but not for generally asking about SEO and why your site isn't ranking well. Would anyone know if this is the case or have a number for Google or email address?

    Many thanks in advance



    You wish to speak with the GREAT AND POWERFUL OZ?





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    Hi
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  • Profile picture of the author wlasikiewicz
    Dosent your analytics show you what you need to see?
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