Hosting down for a week causes SERP lost

by jep
18 replies
  • SEO
  • |
Hi guys,

Just need some info from the experts here. I have 2 domain on a same hosting server that recently got a steady page 2-3 in google and a week ago my hosting got some problem that until today they failed to fix it. The problem is last 1-2 days ago i realized that my domains disappeared from page 2-3 and got pushed to #500-600. Does google penalize inaccessible websites?
#hosting #lost #serp #week
  • Profile picture of the author Jay101
    No, Google should not penalize you just because your site was down.
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    • Profile picture of the author Rexibit
      Originally Posted by Jay101 View Post

      No, Google should not penalize you just because your site was down.
      Why wouldn't they? It's not in Google's interest to return unreliable results.

      Their algorithm is trying to emulate a human viewing the website. It's only natural for one of those factors in a good user experience be a reliable website. If it's down the majority of the time it crawls, it's going to eventually remove it from the index.
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      • Profile picture of the author Jay101
        What I meant was Google will not penalize your site just because it was down. Obviously, if your site is down most of the time you can expect bad things to happen, for the very reason you mentioned above (user experience). But to think that Google would penalize your site because it was down for a couple of days is insane.

        Remember, there is a difference between "penalized" and "temporarily moved".
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        • Profile picture of the author iAmNameLess
          Originally Posted by Jay101 View Post

          What I meant was Google will not penalize your site just because it was down. Obviously, if your site is down most of the time you can expect bad things to happen, for the very reason you mentioned above (user experience). But to think that Google would penalize your site because it was down for a couple of days is insane.

          Remember, there is a difference between "penalized" and "temporarily moved".
          Okay lets put it this way, if your site is down, and google tries to crawl it, you will lose ranking in the search engine. Is it a penalty? People can think that and it does sound like a penalty. Is it temporary? To some extent yes it is.

          If google crawls just one time, and the site times out, or is down, you will lose rank. It isn't insane, google wants to provide the best results possible, and if google has a page indexed and people can't get to it, that is bad news!

          When my site is messed up or goes down, I flip out at my server people, I have had a site down for about 45 minutes, which google attempted to crawl during that site, and I lost 60 spots in the SERPs. That was 45 minutes of down time. So 2 days, or a week, definitely isn't insane, it is definitely possible.

          How fast you bounce back depends on the amount of content you have. How many errors do you have in webmaster tools? Add a few new pages and do a few backlinks and deep links and you will be okay.
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          • Profile picture of the author Jay101
            Originally Posted by iAmNameLess View Post

            Okay lets put it this way, if your site is down, and google tries to crawl it, you will lose ranking in the search engine. Is it a penalty? People can think that and it does sound like a penalty. Is it temporary? To some extent yes it is.

            If google crawls just one time, and the site times out, or is down, you will lose rank. It isn't insane, google wants to provide the best results possible, and if google has a page indexed and people can't get to it, that is bad news!

            When my site is messed up or goes down, I flip out at my server people, I have had a site down for about 45 minutes, which google attempted to crawl during that site, and I lost 60 spots in the SERPs. That was 45 minutes of down time. So 2 days, or a week, definitely isn't insane, it is definitely possible.

            How fast you bounce back depends on the amount of content you have. How many errors do you have in webmaster tools? Add a few new pages and do a few backlinks and deep links and you will be okay.
            I said it would be insane if Google penalized your site for a bit of down time. Would it be insane for Google to temporarily move your site because it's down? Obviously not.
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  • Profile picture of the author D Baker
    Sure they are.

    If your site is down than why would Google keep showing it on the search results? Where is the sense in that?

    If your site is down for a long period of time than yep, you will probably lose rankings. Also, keep in mind that site loading speed is also a factor in ranking and I assume it will only gain more power over time so having a very good hosting account is crucial.

    All I can recommend is that you don't save on hosting.
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  • Profile picture of the author yukon
    Banned
    What do yo mean by penalize your site?

    If your site doesn't exist (even for a short time) what's their to penalize (nothing)?

    You wasn't penalized, you just didn't have a site that worked for Google to promote in the SERPs.

    Get better hosting, otherwise your just wasting your time trying to rank a page/site...




    Originally Posted by jep View Post

    Hi guys,

    Just need some info from the experts here. I have 2 domain on a same hosting server that recently got a steady page 2-3 in google and a week ago my hosting got some problem that until today they failed to fix it. The problem is last 1-2 days ago i realized that my domains disappeared from page 2-3 and got pushed to #500-600. Does google penalize inaccessible websites?
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    • Profile picture of the author BigDaddys101
      Originally Posted by jep View Post

      Hosting down for a week causes SERP lost
      A week really isn't a short time
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    • Profile picture of the author Rexibit
      Originally Posted by yukon View Post

      If your site doesn't exist (even for a short time) what's their to penalize (nothing)?

      You wasn't penalized, you just didn't have a site that worked for Google to promote in the SERPs.
      Pages live in Google's cache for much longer than a week. They stay for months, with up to 30 days being visible to the public. If this wasn't the case, then they'd not be able to compare your site over time to determine how you rank.

      Google will keep checking to see if a page is live for months, even years after it goes down. I still get plenty of hits in my logs from false URLs that someone linked too on my site by a typo that are repeatedly checked, just as I will get hits from pages on my site that had no backlinks but were indexed in the past.

      All of these show up as "ERRORS" and things that need attention via Google Webmaster Tools.

      So yes, you can be penalized and a non-live site will build distrust for you with Google and rankings will reflect that.
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      • Profile picture of the author jep
        Originally Posted by iAmNameLess View Post

        Okay lets put it this way, if your site is down, and google tries to crawl it, you will lose ranking in the search engine. Is it a penalty? People can think that and it does sound like a penalty. Is it temporary? To some extent yes it is.

        If google crawls just one time, and the site times out, or is down, you will lose rank. It isn't insane, google wants to provide the best results possible, and if google has a page indexed and people can't get to it, that is bad news!

        When my site is messed up or goes down, I flip out at my server people, I have had a site down for about 45 minutes, which google attempted to crawl during that site, and I lost 60 spots in the SERPs. That was 45 minutes of down time. So 2 days, or a week, definitely isn't insane, it is definitely possible.

        How fast you bounce back depends on the amount of content you have. How many errors do you have in webmaster tools? Add a few new pages and do a few backlinks and deep links and you will be okay.
        I just got an error that google was unable to reach the sitemap.xml for both sites

        Originally Posted by yukon View Post

        What do yo mean by penalize your site?

        If your site doesn't exist (even for a short time) what's their to penalize (nothing)?

        You wasn't penalized, you just didn't have a site that worked for Google to promote in the SERPs.

        Get better hosting, otherwise your just wasting your time trying to rank a page/site...
        Currently looking into it..any good suggestions? Currently I'm hosting it FREE on my cousin's private hosting server.

        Originally Posted by BigDaddys101 View Post

        A week really isn't a short time
        Apparently I've learned that the hard way

        Originally Posted by Bill_Z View Post

        This has happened to me, my site was down for a few days and I lost rankings. But they came back soon after the sites went back online. I would guess that your rankings will come back after they come back online.

        What hosting company are you with?
        Not sure..my cousin helped my hosted it in his private hosting server.

        Originally Posted by Rexibit View Post

        Pages live in Google's cache for much longer than a week. They stay for months, with up to 30 days being visible to the public. If this wasn't the case, then they'd not be able to compare your site over time to determine how you rank.

        Google will keep checking to see if a page is live for months, even years after it goes down. I still get plenty of hits in my logs from false URLs that someone linked too on my site by a typo that are repeatedly checked, just as I will get hits from pages on my site that had no backlinks but were indexed in the past.

        All of these show up as "ERRORS" and things that need attention via Google Webmaster Tools.

        So yes, you can be penalized and a non-live site will build distrust for you with Google and rankings will reflect that.
        I've got an error on the sitemap.xml


        Would it affect my rankings if I switched hosting? Will it get back to where it is say if the hosting is back up?
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        • Profile picture of the author yukon
          Banned
          Originally Posted by yukon View Post

          What do yo mean by penalize your site?

          If your site doesn't exist (even for a short time) what's their to penalize (nothing)?

          You wasn't penalized, you just didn't have a site that worked for Google to promote in the SERPs.

          Get better hosting, otherwise your just wasting your time trying to rank a page/site...
          Originally Posted by jep View Post

          Currently looking into it..any good suggestions? Currently I'm hosting it FREE on my cousin's private hosting server.
          I've been very happy with hostgator as my host.

          You can't beat the service + price.
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          • Profile picture of the author Tom Goodwin
            Originally Posted by yukon View Post

            I've been very happy with hostgator as my host.

            You can't beat the service + price.
            Agreed. Unless one needs more seo type of hosting (and even then, they might consider seohosting.com which is owned/run by hostgator), hostgator is the way to go.
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            • Profile picture of the author jep
              Originally Posted by yukon View Post

              I've been very happy with hostgator as my host.

              You can't beat the service + price.
              Originally Posted by Tom Goodwin View Post

              Agreed. Unless one needs more seo type of hosting (and even then, they might consider seohosting.com which is owned/run by hostgator), hostgator is the way to go.
              Will it affect my rankings if i moved to hostgator?
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      • Profile picture of the author paulgl
        Originally Posted by Rexibit View Post

        Pages live in Google's cache for much longer than a week. They stay for months, with up to 30 days being visible to the public. If this wasn't the case, then they'd not be able to compare your site over time to determine how you rank.

        Google will keep checking to see if a page is live for months, even years after it goes down.
        Can't say all of that is 100%, but what do people think the google cache is for?
        Cases like this! Course I can't remember when I used the cache...

        I had a membership site database blowup, site down for a month.
        It still was in SERPS. But that's why I got out of the membership site businesses.

        All the more reason to have a complete backup of the site. The domain is
        yours, (hopefully) so if you panic you can get it up quick on another server.

        But rarely do you have to be in panic mode for a regular site after a week.

        Paul
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        If you were disappointed in your results today, lower your standards tomorrow.

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      • Profile picture of the author yukon
        Banned
        You can not have something penalized that does not exist!

        It doesn't matter If your page is already cached, If the page no longer exist.

        If you don't believe me than show me a link to OPs cache for the page that doesn't exist now, but did exist before hosting failed.

        1) Hosting failed

        2) Google tryed to crawl the page

        3) No site exist

        4) Google said C-ya

        Originally Posted by Rexibit View Post

        Pages live in Google's cache for much longer than a week. They stay for months, with up to 30 days being visible to the public. If this wasn't the case, then they'd not be able to compare your site over time to determine how you rank.

        Google will keep checking to see if a page is live for months, even years after it goes down. I still get plenty of hits in my logs from false URLs that someone linked too on my site by a typo that are repeatedly checked, just as I will get hits from pages on my site that had no backlinks but were indexed in the past.

        All of these show up as "ERRORS" and things that need attention via Google Webmaster Tools.

        So yes, you can be penalized and a non-live site will build distrust for you with Google and rankings will reflect that.
        Signature
        Hi
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  • Profile picture of the author carleisenstein
    A week really isn't a short time
    I think you've hit the nail on the head! A week is a LONG time to be down, and I'm not surprised if Google has temporarily demoted you while it works out whether or not you're reliable enough to send traffic your way.

    Make sure you're up and fast consistently going forward and pretty soon you'll be heading back to where you were. But if you have more downtime then it will take longer to recover.

    I think an hour or two's downtime is acceptable, a day is forgivable, but a week is too long and will affect you.
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  • Profile picture of the author Bill_Z
    This has happened to me, my site was down for a few days and I lost rankings. But they came back soon after the sites went back online. I would guess that your rankings will come back after they come back online.

    What hosting company are you with?
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