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Trouble with analytics

by tgro03
9 replies
  • SEO
    • |
Hello fellow warriors. I am having trouble with Google analytic s.

According to the analytic s my site is getting no traffic and has 100% bounce rate.

But my c-panel stats show over 100 visitors daily. Not sure what the discrepancy means or how to know which numbers are accurate.

I'm new to Google analytics so any advice would be greatly appreciated.

Thanks
#analytics #trouble
  • Profile picture of the author nicoledeal
    Is Google Analytics showing zero? Or is it showing just a few visitirs? From experience I would say Google Analytics is closer to the truth. Be sure to filter out your own IP in the Google results. Are you visiting your own site a hundred times a day?

    Is the 100 visitors a day statistic that you reference a constant, or did this occur on just one day? Your CP may be recording crawl stats.
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  • Profile picture of the author JohnBertagna
    Bounce Rate means that they visit the site and exit (without visiting another page, or doing any actions, etc.)
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    • Profile picture of the author tgro03
      Thanks for the help.

      But, this site has been up for about 4 years and I average over 100 visitors a day, everyday.

      It just seems like a big difference in numbers. I would understand if my cpanel stats were at 127 and G said 94 or something like that, but to go from over 100 to nothing per G sounds odd to me.

      And for no one to spend any time on my site or go to other pages, per the 100% bounce rate, sounds odd to me too.

      I guess the best thing to do is to just look at the trends; is my traffic going up or down and do my visitors spend more time on my site, than the particular numbers.

      It is tough to know though what is the true number with such a wide variance.

      Thanks again for the input!
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      • Profile picture of the author dburk
        Originally Posted by tgro03 View Post

        It just seems like a big difference in numbers. I would understand if my cpanel stats were at 127 and G said 94 or something like that, but to go from over 100 to nothing per G sounds odd to me.
        Hi tgro03,

        That is definitely not unusual. Most bots cannot maintain a session cookie and each page that is spidered will show as a separate visit in your server logs. If you do a close examination of your server log detail you will see what I am talking about. Since Google Analytics does not count any of those bots as a visitor you should often see a difference of hundreds per per day.

        Originally Posted by tgro03 View Post

        And for no one to spend any time on my site or go to other pages, per the 100% bounce rate, sounds odd to me too.
        It seems you misunderstand what the bounce rate metric means. It tells you absolutely nothing about Time On Site. It is just the percentage of people who left your site from that page and didn't visit any other pages on your site.

        Originally Posted by tgro03 View Post

        I guess the best thing to do is to just look at the trends; is my traffic going up or down and do my visitors spend more time on my site, than the particular numbers.

        It is tough to know though what is the true number with such a wide variance.

        Thanks again for the input!
        Go with the GA stats, generally they tell the truer story, because it knows the difference between real visitors and bots.
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  • Profile picture of the author Kenwa87
    Make sure your google analytics code is not broken. From time to time it can break.
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  • Profile picture of the author Dahlia Valentine
    If you compare Cpanel statistics to Google Analytics, Google Analytics ALWAYS has more accurate numbers.

    Cpanel stats shows that one of my sites gets 16-25 visitors a day. I have both Google Analytics and Clicky web analytics (premium real-time tracking) installed on that site, and in the past month I've gotten all of 2 real visitors. Both GA and Clicky are accurate.

    Cpanel shows bots as visitors, which is deceiving since a bot isn't a human visitor. If you've got Google Analytics installed correctly, and it's showing 0 visitors, then install a different analytics program and see what happens. I believe Clicky has a free option that you can test out.
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  • Profile picture of the author Jenny4u1
    100 percent bounce rate is highly impossible. Must be some error occurred in your report.
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    • Profile picture of the author dburk
      Originally Posted by Jenny4u1 View Post

      100 percent bounce rate is highly impossible. Must be some error occurred in your report.
      Why would you say that? There are many single page websites and every single one of them have 100% bounce rate 100% of the time. Based on the OP he received a very small number of visitors and that makes the 100% bounce rate very likely.
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